Cyanide

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Response	Overview	FYI: We are using #EventHashtag for updates on the cyanide release. We encourage everyone to do the same. Officials suspect that cyanide, a chemical agent, has been released in XXX area/building #EventHashtag If you know of someone in XXX area/building who may need assistance, call 911 and report it immediately #EventHashtag Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to cyanide #EventHashtag If you were outside of XXX area/building at XXX time, you were likely not exposed to cyanide #EventHashtag As of now, XXX number of cyanide cases have been confirmed #EventHashtag Public Health and other local authorities are investigating this incident. Updates will be made as soon as we know more #EventHashtag By staying informed, following instructions from health officials you can help protect yourself & your family from this threat #EventHashtag (1 of 2) We have not confirmed the deliberate release of Cyanide & don’t know the extent or source of the release at this time #EventHashtag (2 of 2) However, we are working hard to figure out how people were exposed and will update you the moment we know more #EventHashtag If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials”	Officials suspect that cyanide, a chemical agent, has been released in XXX area/building. Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to cyanide. As of now, XXX number of cyanide cases have been confirmed. Public Health and other local authorities are investigating this incident. Updates will be made as soon as we know more. Link: addurl.gov If you were outside of XXX area/building, you were likely not exposed to cyanide. If you know of someone in XXX area/building with functional needs, call 911 and report it immediately Link: addurl.gov If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials”
Response	Where to go for more information	Follow @(insert DOH Twitter handle) for updates on #EventHashtag Are you on Facebook? Like our page for more information on #EventHashtag bit.ly/addurl Other good organizations to follow for up to date information include (insert Twitter handles of appropriate federal/state/local officials) #EventHashtag Click here for more information from (CDC, ATSDR, Poison Control) bit.ly/addurl #EventHashtag Text “Follow (insert DOH Twitter handle)” to 40404 to receive updates via text message #EventHashtag Watch the latest (insert time) press briefing on the cyanide release from (PA DOH/Governor) bit.ly/addurl #EventHashtag *(If power is out, could link to YouTube video/website of local news station/PA DOH website with summary of key points from press conference) (Tweet key messages from press conference)* The next #EventHashtag update from (PA DOH/Governor) will take place at (insert date/time) Watch it at bit.ly/addurl Tweet your cyanide questions to us @(DOH Twitter Handle) and we’ll try to answer them #EventHashtag Remember to use 911 only in emergencies. For other requests, call 311 (Or equivalent non-emergency contact center in your area) #EventHashtag *(Monitor and ReTweet key messages from Office of Emergency Management re: Cyanide Release)**	Want to receive updates on the cyanide release via text message on your phone? Text “Follow (insert DOH Twitter handle)” to 40404, and stay in the know during the event. Link: PA DOH’s Twitter Page Image: Use PA DOH Twitter Image Watch the latest (insert time) press briefing on the cyanide release from (PA DOH/ Governor). The next update will take place at (insert date/time), so keep checking back for the latest information Link: addurl.gov Image: Include photo from press conference Other good organizations to follow for up to date information include (insert Twitter handles/Facebook accounts). Click the link below for more information from (CDC, ATSDR, Poison Control). Link: PA DOH’s Twitter Page Image: Use PA DOH Twitter Image Ask us your questions about the cyanide release by commenting on this post and we’ll do our best to answer them. By staying informed & following instructions from health officials, you can help to protect yourself and your family from this threat. Link: addurl.gov Image: Include photo from press conference Emergency personnel are likely to be very busy responding at the scene. Remember to only use 911 for emergencies. For any other concerns, dial 311 (Or equivalent non-emergency contact center in your area). Link: addurl.gov *(Monitor and share key messages from Office of Emergency Management re: Cyanide Release)**
Response	What is Cyanide?	Cyanide is a fast acting, potentially deadly chemical. Learn more about cyanide http://1.usa.gov/1eZtjX6 #EventHashtag Cyanide can be a colorless gas or have a crystal form. Sometimes has a bitter almond smell but doesn’t always give off an odor #EventHashtag Learn more about Cyanide, including signs and symptoms of exposure http://1.usa.gov/1eZtjX6 &EventHashtag	Cyanide is a fast acting, potentially deadly chemical. Cyanide can be a colorless gas or have a crystal form. Sometimes it has a bitter almond smell but doesn’t always give off an odor. Learn more about Cyanide, including signs and symptoms of exposure. Link: http://1.usa.gov/1eZtjX6
Response	Exposure to Cyanide	If you live in XXX area & think you were exposed to cyanide call [poison control/health department/9-1-1] immediately #EventHashtag You can be exposed to cyanide by breathing air, drinking water, eating food, or touching soil that contains cyanide #EventHashtag If cyanide gas released: Cyanide gas is less dense than air, so it rises. It is more dangerous in enclosed spaces than outdoors #EventHashtag	If you live in XXX area & think you were exposed to cyanide call your [poison control/health department/9-1-1] immediately even if you don’t feel sick. You can be exposed to cyanide by breathing air, drinking water, eating food, or touching soil that contains cyanide. Link: http://1.usa.gov/1eZtjX6 If cyanide gas is released: Cyanide gas is less dense than air, so it rises. It is more dangerous in enclosed spaces than outdoors. Link: http://1.usa.gov/1eZtjX6
Response	Health Effects	Negative health effects from cyanide depend on amount exposed to, how person was exposed & length of time exposed #EventHashtag For more information about the health effects of Cyanide: http://1.usa.gov/1eZtjX6 #EventHashtag	Negative health effects from cyanide depend on the amount exposed to, how person was exposed, and the length of time exposed. For more information on the health effects of Cyanide: Link: http://1.usa.gov/1eZtjX6
Response	Symptoms of Cyanide	Symptoms from minor cyanide exposure: dizziness, headache, nausea, fast breathing/heart rate, restlessness, weakness #EventHashtag Symptoms from large cyanide exposure: convulsions, unconsciousness, low blood pressure, slow heart rate, breathing failure #EventHashtag Showing these signs and symptoms does not necessarily mean that a person has been exposed to cyanide #Eventhashtag For more information on the signs and symptoms of cyanide: http://1.usa.gov/1eZtjX6 #Eventhashtag If you’ve been near XXX area and have any symptoms of cyanide poisoning, call 9-1-1 immediately #EventHashtag	Symptoms from minor cyanide exposure include: dizziness, headache, nausea, fast breathing, rapid heart rate, restlessness, & weakness. Showing these signs & symptoms does not necessarily mean that a person has been exposed to cyanide. Learn more. Link: http://1.usa.gov/1eZtjX6 Symptoms from large cyanide exposure include: convulsions, unconsciousness, low blood pressure, slow heart rate, and breathing failure. Showing these signs and symptoms does not necessarily mean that a person has been exposed to cyanide. Learn more. Link: http://1.usa.gov/1eZtjX6 If you have been near XXX area and have any symptoms of cyanide poisoning, call 9-1-1 immediately. For more information on cyanide signs and symptoms, see the link below: Link: http://1.usa.gov/1eZtjX6
Response	Treatment of Cyanide Exposure	Cyanide poisoning is treated w/ antidotes & medical care in hospital. Antidotes are most useful when given as soon as possible #EventHashtag If you believe that you or a loved one is suffering from cyanide poisoning call 9-1-1 immediately #EventHashtag	Cyanide poisoning is treated with antidotes and medical care in hospital. Antidotes are most useful when given as soon as possible. If you believe that you or a loved one is suffering from cyanide poisoning call 9-1-1 immediately. Link: http://1.usa.gov/1eZtjX6
Response	Medical Attention	In need of urgent medical attention? Call 9-1-1 for all medical emergencies #EventHashtag	In need of urgent medical attention? Call 9-1-1 for all medical emergencies. Link: http://1.usa.gov/1eZtjX6
Response	Evacuation	If cyanide released indoors: Cyanide was released in XXX building. If you are in the building, get outside and seek fresh air #EventHashtag Moving to an area with fresh air is a good way to reduce possibility of injury from exposure to Cyanide in the air #EventHashtag Cyanide released outdoors - Evacuate Cyanide was released in XXX area. Avoid or leave this area immediately and seek fresh air #EventHashtag Authorities are asking everyone in XXX area to evacuate to the shelter located at XXX. For more info: bit.ly/addurl #EventHashtag Take only essential items with you: medicine, medical supplies, important paperwork & disaster supply kit #EventHashtag Here is an updated evacuation route: bit.ly/addurl Follow the instructions and don’t take short-cuts #EventHashtag If you have time, text a friend or relative outside the area to let them know where you are going & that you are safe #EventHashtag For more information on evacuating: http://1.usa.gov/O5ekWJ #EventHashtag If you need emergency assistance during a disaster, please call 9-1-1 #EventHashtag	If cyanide released indoors: Cyanide was released in XXX building. If you are in the building, get outside and seek fresh air. Moving to an area with fresh air is a good way to reduce the possibility of injury from exposure to Cyanide in the air. Learn more here: Link: http://1.usa.gov/O5ekWJ Cyanide released outdoors - Evacuate Cyanide was released in XXX area. Avoid or leave this area immediately and seek fresh air. Take only essential items with you: medicine, medical supplies, important paperwork & disaster supply kit. Learn more here: Link: http://1.usa.gov/O5ekWJ Image: Add an image of disaster supply kit If you have time, text a friend or relative outside the area to let them know where you are going and that you are safe. Image: Add an image of cellphone Authorities are asking everyone in XXX area to evacuate to the shelter located at XXX. For more info visit the website below. Link: addurl.gov Here is an updated evacuation route: ______________________________ Follow the instructions and don’t take short-cuts. Link: addurl.gov Image: Add a map of the evacuation route A mandatory evacuation order has been issued for _________. Check out the latest emergency evacuation route information and shelter locations at the link below. If you need emergency assistance during a disaster, please call 9-1-1. Link: addurl.gov Image: Image of map of shelter locations
Response	Shelter in Place	Cyanide was released in XXX area. Stay inside your building/home where you currently are to avoid being exposed #EventHashtag Keep outside air OUT of your home! Close windows/doors/fireplace. Turn off heating/cooling & close vents. #EventHashtag When sheltering, get to the highest room possible since Cyanide sinks – ideally a room with few windows #EventHashtag You shouldn’t shelter in a car unless you have no choice. Cars are not airtight and will not give you good protection #EventHashtag For more information on sheltering in place: http://1.usa.gov/M7llEz #EventHashtag Stay tuned to (@PA DOH Twitter Handle) for further instructions #EventHashtag “Shelter in place” means to make a shelter out of the place you are in so that you are protected until help arrives #EventHashtag If your children are being sheltered at their school, do not go get them. Moving them will put them & you at increased risk #EventHashtag	Cyanide was released in XXX area. Stay inside your building/home to avoid being exposed. Keep outside air OUT of your home! Close windows/doors/fireplace. Turn off heating/cooling & close vents. Learn more about sheltering at: Link: http://1.usa.gov/M7llEz When sheltering get to the highest room possible, ideally a room with few windows, since cyanide sinks. Additionally, you shouldn’t shelter in a car unless you have no choice. Cars are not airtight and will not give you good protection. Link: http://1.usa.gov/M7llEz Stay tuned to (@PA DOH Twitter Handle) for further instructions. Image: Add an image of the PA DOH Twitter Logo “Shelter in place” means to make a shelter out of the place you are in so that you are protected until help arrives or it is safe to go outside. If your children are sheltered at their school, do not go get them. Moving them will put them & you at increased risk. Link: http://1.usa.gov/M7llEz You should not shelter in a car unless you have no choice. Cars are not airtight and will not give you good protection. For more information on sheltering in place: Link: http://1.usa.gov/M7llEZ Image: Add an image of a car
Response	Children at School	All daycares/schools in XXX area are locked down & sheltering children & staff for their safety. Stay tuned for more info. #EventHashtag All daycares/schools in XXX area will not release students or staff until officials say it is safe to travel #EventHashtag If you are in XXX area & your children are at school, don’t go to them. For their safety, wait until the area is cleared. #EventHashtag Don’t go to schools until officials say it is safe to travel in your area. Schools are sheltering children & staff for their safety #EventHashtag Schools have plans in place to shelter children and keep them safe until it is safe to go outside #EventHashtag Schools in XXX area have been instructed to shelter children & staff, will not release until safe to travel #EventHashtag By leaving shelter to go get children from school, you are putting yourself & your child in danger of exposure #EventHashtag Local authorities will advise when it is safe for people in XXX area to leave shelter. Until then, children are safest at school #EventHashtag Monitor and ReTweet messages from schools and Department of Education	All daycares/schools in XXX area are locked down & sheltering children & staff for their safety. Don’t go to schools until officials say it is safe. Doing so will put you and your children in danger. Stay tuned for more info. Link: addurl.gov Local authorities will advise when it is safe for people in XXX area to leave shelter. Until then, children are safest at school. Link: addurl.gov Monitor and share messages from schools and Department of Education
Response	Decontamination/Clothing Removal	(1 of 2) Think you were exposed to cyanide? Remove clothing, wash body w/ soap/water & call 911 for immediate medical care #EventHashtag (2 of 2) Any exposed clothing that has to be pulled over the head should be cut off the body instead of pulled over the head #EventhHashtag When helping someone exposed to cyanide remove their clothing, avoid touching contaminated areas & remove as quickly as possible #EventHashtag If exposed to cyanide: as quickly as possible, wash any cyanide from your skin with large amounts of soap and water #EventHashtag If your eyes are burning or your vision is blurred, rinse your eyes with plain water for 10 to 15 minutes #EventHashtag If exposed to cyanide & you wear contacts: remove them after washing hands & put them with contaminated clothing. Don’t re-use #EventHashtag If exposed to cyanide & you wear glasses: wash them with soap & water before wearing them again #EventHashtag (1 of 2) Place contaminated clothing in a plastic bag. Use gloves or tongs to handle clothes. Seal bag & seal in another bag #EventHashtag (2 of 2) Disposing of your clothing like this can help protect you and others from chemicals that might be on your clothes #EventHashtag When health department/emergency personnel arrive, tell them what you did with your clothes. Don’t handle the bags yourself #EventHashtag If you can wash jewelry w/ soap & water you can wear again after washing. If you can’t wash put in bag w/ contaminated clothes #Eventhashtag For more info on removing/disposing of clothing & washing yourself: http://1.usa.gov/1eZtjX6 #EventHashtag	Think you were exposed to cyanide? Remove clothing, wash your entire body with soap and water, and call 9-1-1 for immediate medical care. Any exposed clothing that has to be pulled over the head should be cut off the body instead. Link: http://1.usa.gov/1eZtjX6 When helping someone exposed to cyanide remove their clothing, avoid touching contaminated areas and remove clothing as quickly as possible. Click here for more information on removing/disposing of clothing & washing yourself Link: http://1.usa.gov/1eZtjX6 Place any contaminated clothing inside a plastic bag. Use gloves or tongs to handle clothes. Seal bag & seal inside another bag. Disposing of your clothing properly can help protect you & others from chemicals that might be on your clothes. Link: http://1.usa.gov/1eZtjX6 When emergency personnel arrive, tell them what you did with your clothes. Don’t handle the bags yourself. Jewelry that can be washed w/ soap & water can be worn again after washing. If it can’t be washed, put in the bag w/ the contaminated clothes. Link: http://1.usa.gov/1eZtjX6 If exposed to cyanide: as quickly as possible, wash any cyanide from your skin with large amounts of soap and water. If your eyes are burning or your vision is blurred, rinse your eyes with plain water for 10 to 15 minutes. Link: http://1.usa.gov/1eZtjX6 If you were exposed to cyanide & you wear contacts: remove them after washing hands and put them with contaminated clothing. Don’t re-use them. If exposed to cyanide & you wear glasses, wash them with soap and water before wearing them again. Link: http://1.usa.gov/1eZtjX6 For more useful information on removing and disposing of clothing and washing yourself, visit the link below. Link: http://1.usa.gov/1eZtjX6
Response	Water Supply	Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX #EventHashtag Check out this fact sheet to learn ways to keep your food and water safe during a disaster http://1.usa.gov/qFjX1A #EventHashtag Don’t use contaminated water to wash food or dishes/brush teeth/wash your hands/make ice/make baby formula http://1.usa.gov/qFjX1A #EventHashtag Consider all public & well water unsafe & use bottled water until local authorities announce that the water supply is safe #EventHashtag Tap water IS NOT safe to drink in XXX area. Use bottled water until water is declared safe. Stay tuned for updates #EventHashtag When water is safe: The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink #EventHashtag	Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX to get the latest information. Check out this fact sheet to learn ways to keep your food and water safe during or following a disaster Link: http://1.usa.gov/qFjX1A Don’t use contaminated water to wash your food or your dishes, brush your teeth, wash your hands, make ice, or make baby formula. Use bottled water instead. For more information: Link: http://1.usa.gov/qFjX1A Consider all public and well water unsafe and use bottled water until local authorities announce that the water supply is safe Link: addurl.gov Image: Add an image of bottled water Tap water IS NOT safe to drink in XXX area. Drink bottled water until water is declared safe. Stay tuned for updates. Image: Add an image of a water bottle When water is safe: The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink. Image: Add an image of someone drinking water
Response	Check in with family	Update your social networks or text family/friends to say you’re OK. Phone lines may be jammed #EventHashtag If it safe to go outside, check on neighbors, family who are worried or may need help #EventHashtag	Let your family and friends know that you are OK following the cyanide release. Since phone lines may be jammed, the best way to do that is to update your social networks or send them a text. Link: addurl.gov Image: Add an image of smart phone Have a neighbor or a family member who may need help following the cyanide release? If it safe to go outside, check on neighbors who are worried or may need help. Link: addurl.gov Image: Add an image of an elderly person
Response	Pets	What is best for you is usually best for your animals. Include your pets in your emergency plan http://bit.ly/NTRISR #EventHashtag Bringing a pet or service animal to a shelter? Bring leash/vet records/license & week’s supply of food/water/meds #EventHashtag‬ Also bring a current photo of you with your pets to the shelter to help others identify them in case you get separated #EventHashtag	Our pets are our family. Keep in mind that during a disaster what is best for you is usually best for your pet or service animal. Never leave your animal behind if you have to leave your home and make sure to include your pets in your emergency plan Link: http://bit.ly/NTRISR Image: Link has a picture Bringing a pet or service animal to a shelter? Don’t forget their leash, veterinarian records, license, crate, and a week’s supply of food, water, and medication. Also bring a current photo of you with your pets to help others identify them in case you get separated. Image: Add a photo of dog/cat
Response	Road/Transportation status	ReTweet road condition updates This (site/map) provides up to date information on road closures bit.ly/addurl #EventHashtag Check out this (site/map) for public transit updates bit.ly/addurl #EventHashtag	Check out this (site/map) for updated information on road closures. Remember, only drive if you absolutely have to! Link: addurl.gov Image: Image of road closure map Check out this (site/map) for public transit updates Link: addurl.gov Image: Image of road closure map Monitor and share updates on road conditions from partner agencies
Response	Social Service Needs	ReTweet updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not tweeting use the following messages: This (site/map) provides up to date information on food bank locations bit.ly/addurl #EventHashtag Check here for an updated list for food and water distribution centers bit.ly/addurl keep checking for updated list daily #EventHashtag For Southeastern PA: Need food, shelter, or clothing? Call 2-1-1 #EventHashtag Agencies needed for food distribution. Call 211 for help #EventHashtag	Share updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not posting on FB use the following messages: Check out this (site/map) for updated information on food bank locations. Link: addurl.gov Image: Add an image of site/map of food bank locations Check here for an updated list for food and water distribution centers. Keep checking as this list is updated (daily). Link: addurl.gov Image: Add an image of site/map of food and water distribution centers For Southeastern PA: Need food, shelter, or clothing? Call 2-1-1 or visit the link below Link: http://bit.ly/1Dq5gEl Image: Add an image of SEPA logo Agencies are needed for food distribution. If your agency can help, call 2-1-1 now. Thanks for any help you can provide! Link: http://bit.ly/1Dq5gEl Image: Add an image of SEPA logo
Response	Rumor Control	Be sure to actively monitor your audience for rumors and misinformation by searching for trending hashtags and monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them. If partnering/credible agencies adopt a Hashtag for rumor control (e.g. #RumorControl, #Mythbuster), use it when correcting misinformation.	Be sure to actively monitor your audience for rumors and misinformation by monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.
Recovery	General Updates	FYI: We are using #EventHashtag for updates following the cyanide release. We encourage everyone to do the same. Watch the latest (insert time) press briefing on the cyanide release from (PA DOH/Governor) bit.ly/addurl #EventHashtag *(If power is out, could link to YouTube video/website of local news station/PA DOH website with summary of key points from press conference) (Tweet key messages from press conference)* Tweet your cyanide questions to us @(DOH Twitter Handle) and we’ll try to address them #EventHashtag The next #EventHashtag update from (PA DOH/Governor) will take place at (insert date/time) Watch it at bit.ly/addurl Remember to use 911 only in emergencies. For other requests, call 311 (Or equivalent non-emergency contact center in your area) #EventHashtag Reminder: Follow @(insert DOH Twitter handle) for updates on #EventHashtag recovery Other good orgs to follow for updated info on recovery include (insert Twitter handles of appropriate federal/state/local officials) #EventHashtag *(Monitor and ReTweet key messages from Office of Emergency Management re: Cyanide)**	Reminder: Want to receive updates on the cyanide release via text message on your phone? Text “Follow (insert DOH Twitter handle)” to 40404, and stay in the know during the event. Link: PA DOH’s Twitter Page Image: Use PA DOH Twitter Image Watch the latest (insert time) press briefing following the cyanide release from (PA DOH/ Governor). The next update will take place at (insert date/time), so keep checking back for the latest information Link: addurl.gov Image: Include photo from press conference Other good organizations to follow for up to date information include (insert Twitter handles/Facebook accounts). Click the link below for more information from (CDC, ATSDR, Poison Control). Link: addurl.gov Ask us your questions following the cyanide release by commenting on this post and we’ll do our best to address them. By staying informed & following instructions from health officials, you can protect yourself and your family from this threat. Link: addurl.gov Image: Include photo from press conference Remember to use 911 ONLY in emergencies. For other requests, call 311 (Or equivalent non-emergency contact center in your area). Link: addurl.gov *(Monitor and share key messages from Office of Emergency Management re: Cyanide)**
Recovery	Water Supply	Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX #EventHashtag Check out this fact sheet to learn ways to keep your food and water safe during a disaster http://1.usa.gov/qFjX1A #EventHashtag Don’t use contaminated water to wash food or dishes/brush teeth/wash your hands/make ice/make baby formula http://1.usa.gov/qFjX1A #EventHashtag Consider all public & well water unsafe & use bottled water until local authorities announce that the water supply is safe #EventHashtag Tap water IS NOT safe to drink in XXX area. Use bottled water until water is declared safe. Stay tuned for updates #EventHashtag When water is safe: The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink #EventHashtag	Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX to get the latest information. Check out this fact sheet to learn ways to keep your food and water safe during or following a disaster Link: http://1.usa.gov/qFjX1A Don’t use contaminated water to wash your food or your dishes, brush your teeth, wash your hands, make ice, or make baby formula. Use bottled water instead. For more information: Link: http://1.usa.gov/qFjX1A Consider all public and well water unsafe and use bottled water until local authorities announce that the water supply is safe Link: addurl.gov Image: Add an image of bottled water Tap water IS NOT safe to drink in XXX area. Drink bottled water until water is declared safe. Stay tuned for updates. Image: Add an image of a water bottle When water is safe: The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink. Image: Add an image of someone drinking water
Recovery	Mental Health	Mental health services are available. Call XXX-XXX-XXXX or visit http://1.usa.gov/1krygvf #EventHashtag Mental health services are open in XXX counties. For more info visit bit.ly/addurl #EventHashtag Mental health services will remain open until XXXday/time. For more info visit bit.ly/addurl #EventHashtag Coping with a disaster can be stressful. SAMHSA is a free, confidential service to help http://1.usa.gov/1kwrc1R #EventHashtag Feeling depressed or stressed? Mental health services are in your area bit.ly/addurl #EventHashtag Help yourself and your community heal: visit this website for tips http://1.usa.gov/ShAMxO #EventHashtag Give yourself time to heal. If you need help contact XXX-XXX-XXXX or visit bit.ly/addurl #EventHashtag Talk to someone about your feelings even though it may seem difficult to ease stress http://1.usa.gov/1krygvf #EventHashtag There are many things you can do to cope with this event: talk with family/friends/clergy http://1.usa.gov/1krygvf #EventHashtag If the stress is too much for you, ask for help. Contact friends/family or XXX-XXX-XXXX bit.ly/addurl #EventHashtag Talk to your children about their thoughts. You do not need to have all the answers, just listen http://1.usa.gov/1cTJLv0 #EventHashtag Need to talk to someone? SAMHSA is a free, confidential helpline for those in need after a disaster http://1.usa.gov/1kwrc1R #EventHashtag ReTweet important messages from SAMHSA	Mental health services are open in XXX counties. They will remain open until XXX day/time. For more information call XXX-XXX-XXXX or visit the link below. Link: addurl.gov Image: Include a map of mental health facilities Coping with a pandemic can be stressful. SAMHSA is a free, confidential service to help if you are feeling depressed or stressed. Link: http://1.usa.gov/1kwrc1R Image: Link includes a photo Help yourself and your community heal. If you need help contact XXX-XXX-XXXX or visit the website below for tips. Link: http://1.usa.gov/ShAMxO Image: Show a distressed person Talk to someone about your feelings, even though it may seem difficult, to ease stress. There are many things you can do to cope with this event: talk with family/friends/clergy. Link: http://1.usa.gov/1krygvf Image: Show a distressed person If the stress is too much for you, ask for help. There are many things you can do to cope with this event: talk with family, friends, and clergy. Link: http://1.usa.gov/1krygvf Image: Link includes a photo Talk to your children about their thoughts. You do not need to have all the answers, just listen. Link: http://1.usa.gov/1cTJLv0 Image: Link includes a photo Talk to someone about your feelings to ease stress, even though it may seem difficult. Need someone to talk to? SAMHSA is a free, confidential helpline for those in need after a disaster. Link: http://1.usa.gov/1kwrc1R Image: Link includes a photo Share important messages from SAMHSA
Recovery	Locating Loved Ones	Need help locating loved ones after the cyanide release? Register with Red Cross’ Safe and Well http://bit.ly/9ZwlyY #EventHashtag Use Red Cross’ Safe and Well site to let your family and friends know that you are ok http://bit.ly/1F2yFjR #EventHashtag	Let your loved ones know you are doing ok after the cyanide release. Register with Red Cross’ Safe and Well now. Also, remember to text them or use social media to let them know how you are doing. Link: http://bit.ly/1iLLS9q Image: Link has an image
Recovery	Medical supplies	ReTweet messages/maps about status of pharmacies from partner agencies Out of your daily meds? Click here for an updated map of pharmacies that are open in your area bit.ly/addurl #EventHashtag‬	Share messages/maps about status of pharmacies from partner agencies Out of your daily medications following the cyanide release? Check out this map for an updated look at which pharmacies are open in your area Link: addurl.gov Image: Include image of map
Recovery	Water Supply	Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX #EventHashtag Check out this fact sheet to learn ways to keep your food and water safe after a disaster http://1.usa.gov/qFjX1A #EventHashtag Don’t use contaminated water to wash food or dishes/brush teeth/wash your hands/make ice/make baby formula http://1.usa.gov/qFjX1A #EventHashtag Consider all public & well water unsafe & use bottled water until local authorities announce that the water supply is safe #EventHashtag Tap water IS NOT safe to drink in XXX area. Use bottled water until water is declared safe. Stay tuned for updates #EventHashtag When water is safe: The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink #EventHashtag	Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX to get the latest information. Check out this fact sheet to learn ways to keep your food and water safe during or following a disaster Link: http://1.usa.gov/qFjX1A Don’t use contaminated water to wash your food or your dishes, brush your teeth, wash your hands, make ice, or make baby formula. Use bottled water instead. For more information: Link: http://1.usa.gov/qFjX1A Consider all public and well water unsafe and use bottled water until local authorities announce that the water supply is safe Link: addurl.gov Image: Add an image of bottled water Tap water IS NOT safe to drink in XXX area. Drink bottled water until water is declared safe. Stay tuned for updates. Image: Add an image of a water bottle When water is safe: The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink. Image: Add an image of someone drinking water
Recovery	Social Service Needs	ReTweet updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not tweeting use the following messages: This (site/map) provides up to date information on food bank locations bit.ly/addurl #EventHashtag Check here for an updated list for food and water distribution centers bit.ly/addurl keep checking for updated list daily #EventHashtag For Southeastern PA: Need food, shelter, or clothing? Call 2-1-1 #EventHashtag Agencies needed for food distribution. Call 2-1-1 to help #EventHashtag‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬ If you are an agency that supports individuals in their homes, contact your county, call 2-1-1, or click here http://bit.ly/1Dq5gEl #EventHashtag	Share updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not posting on FB use the following messages: Check out this (site/map) for updated information on food bank locations. Link: addurl.gov Image: Add an image of site/map of food bank locations Check here for an updated list for food and water distribution centers. Keep checking as this list is updated (daily). Link: addurl.gov Image: Add an image of site/map of the updated list for food and water distribution centers For Southeastern PA: Need food, shelter, or clothing following the storm? Call 2-1-1 or visit http://www.211sepa.org/ Image: Add an image of SEPA logo Agencies are needed for food distribution. If your agency can help, call 2-1-1 or visit the link below. Thanks for any help you can provide! Link: http://bit.ly/1Dq5gEl Image: Add an image of SEPA 2-1-1 logo If you are an agency that supports individuals in their homes, get in touch with your county by contacting them directly, by calling 2-1-1, or by visiting the link below. Link: http://bit.ly/1Dq5gEl Image: Add an image of 211 SEPA logo
Recovery	Rumor control	Be sure to actively monitor your audience for rumors and misinformation by searching for trending hashtags and monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them. If partnering/credible agencies adopt a Hashtag for rumor control (e.g. #RumorControl, #Mythbuster), use it when correcting misinformation.	Be sure to actively monitor your audience for rumors and misinformation by monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.