Ebola Virus Disease

Note: The messages below are based on a naturally-occurring outbreak of Ebola, like the 2014 outbreak in West Africa. For message templates pertaining to the intentional release of biological agent such as a viral hemorrhagic fever, please click here.

Reminder: Some of the content below is bolded. Bolded content is a directive to the user (i.e. Remember to ReTweet messages from partner agencies), not a sample message. Additionally, some words within the sample messages are bolded as a reminder to update them based on the specific situation.

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Response	General Updates	FYI: We are using #EventHashtag for updates on the Ebola outbreak. We encourage everyone to do the same. Public health officials have reported XXX cases of Ebola in XXX area. #EventHashtag Ebola is a Viral Hemorrhagic Fever (VHF) and is a severe, often fatal disease. For more info: http://1.usa.gov/1oStq0z #EventHashtag Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to Ebola. #EventHashtag As of now, XXX number of Ebola cases have been confirmed. #EventHashtag Local/state/federal officials, including public health & other authorities, are working together. Stay tuned for updates. #EventHashtag By staying informed, following instructions from health officials you can help protect yourself & your family from this threat. #EventHashtag Public health authorities are working hard to respond to this outbreak. Stay informed and follow instructions from officials. #EventHashtag It is natural to be concerned & afraid at a time like this. Stay informed & follow instructions from public health officials. #EventHashtag There is a detailed response plan designed to quickly treat people and contain the outbreak. #EventHashtag We know this is scary, but officials are prepared to respond quickly & effectively. Info on Ebola: http://1.usa.gov/1s4IJ54 #EventHashtag If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials” Be sure to provide messages detailing the specific steps that your agency and your partners are taking to further investigate the incident.	Officials suspect that Ebola, a serious virus, has been released in XXX area/building. Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to Ebola. Public health and other local authorities are investigating this incident. Updates will be made as soon as we know more. Link: addurl.gov What is Ebola? It is a Viral Hemorrhagic Fever and is a severe, often fatal disease. For more information, visit the link below. Link: http://bit.ly/1DNMyGP Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to Ebola. XXX cases have been reported with symptoms. Link: addurl.gov Image: Include a map of infected area We haven’t confirmed the source of Ebola and we don’t know the extent or source of the outbreak. Local, state, & federal officials including public health authorities, FBI and Homeland Security are working together. We will update you as soon as we know more. Link: addurl.gov Image: Include photo of Homeland Security logo Public health authorities are working hard to respond to this outbreak. By staying informed and following instructions from health officials, you can protect yourself and your family from this threat. Link: addurl.gov Image: Include photo of HHS logo It’s natural to be concerned & afraid at a time like this. Stay informed & follow instructions from public health officials who will help you stay safe. There is a detailed response plan designed to quickly treat people and contain the outbreak. Link: addurl.gov Image: Include photo of concerned person We know this outbreak is scary, but officials are prepared to respond quickly and effectively. Link: http://bit.ly/2bwDvlw If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials” Be sure to provide messages detailing the specific steps that your agency and your partners are taking to further investigate the incident.	http://bit.ly/2bLaPWp
Response	Where to go for more information	Follow @(insert DOH Twitter handle) for updates on #EventHashtag Other good organizations to follow for up to date information include (insert Twitter handles of appropriate federal/state/local officials) #EventHashtag Click here for more information from (CDC/WHO) bit.ly/addurl #EventHashtag Text “Follow (insert DOH Twitter handle)” to 40404 to receive updates via text message #EventHashtag Have a Facebook account? Like (DOH Facebook Page) for more updates on #EventHashtag Watch the latest (insert time) press briefing on Ebola from (PA DOH/Governor) bit.ly/addurl #EventHashtag *(Tweet key messages from press conference) The next #EventHashtag update from (PA DOH/Governor) will take place at (insert date/time) Watch it at bit.ly/addurl Tweet your Ebola questions to us @(DOH Twitter Handle) and we’ll try to answer them #EventHashtag Remember to use 911 only in emergencies. For other requests, call 311 (Or equivalent non-emergent contact in your area)** #EventHashtag	Watch the latest (insert time) press briefing on Ebola from (PA DOH/Governor). The next update on the outbreak will take place at (insert date/time), so keep checking back for the latest information. Link: addurl.gov Image: Include photo from press conference Have a Twitter account? If so, follow @(insert DOH or EMA Twitter name) for updates on the Ebola outbreak and what you can do to keep you and your family safe. Link: PA DOH Twitter page Image: Use PA DOH Twitter image Ask us your questions about Ebola by commenting on this post and we’ll do our best to answer them. By staying informed & following instructions from health officials, you can help to protect yourself and your family from this threat. Link: addurl.gov Image: Include photo from press conference For important information and facts about Ebola, like this/these organization(s): (list organizations) Link: Organization(s) website Image: Include photo(s) of organizations Emergency personnel are likely to be very busy responding at the scene. Remember to only use 911 for emergencies. For any other concerns, dial 311.
Response	Outbreak Status	Click this link to see the most recent info on Ebola outbreaks throughout the world: http://bit.ly/29VajAW. #EventHashtag Outbreak status and measures taken by the CDC to handle the Ebola outbreak can be found at this link: http://bit.ly/29VajAW #EventHashtag	The CDC frequently posts updates on the Ebola outbreak status throughout the world. Clink the link below to see how the CDC is handling the current outbreak of Ebola. Link: http://bit.ly/29VajAW Image: Map with Highlighted affected areas	<image of map with affected areas highlighted>
Response	What is Ebola?	Ebola is one of many Viral Hemorrhagic Fevers. It is a severe, often fatal disease: http://bit.ly/2bLaPWp #EventHashtag The natural reservoir host of Ebola is unknown. Researchers believe it’s zoonotic (animal-borne) & most likely comes from bats #EventHashtag Ebola viruses are traditionally found in several African countries. For more details, click here: http://1.usa.gov/1tLvOci #EventHashtag	Ebola is one of many Viral Hemorrhagic Fevers. It is a severe, often fatal disease traditionally found in several African countries. The natural reservoir host of Ebola is unknown, but researchers believe it’s zoonotic (animal-borne) & most likely comes from bats. Link: http://bit.ly/1DNMyGP Image: About Ebola Infographic http://bit.ly/2bLaPWp	http://bit.ly/2bLaPWp
Response	Symptoms of Ebola	Ebola symptoms may appear anywhere from 2 to 21 days after exposure to the Ebola virus, although 8-10 is most common #EventHashtag Ebola symptoms: Fever/severe headache/weakness/diarrhea/vomiting/stomach or muscle pain/lack of appetite/bleeding or bruising #EventHashtag If you’ve been near XXX area & have symptoms call 9-1-1 immediately #EventHashtag Monitor your health for 21 days if you were in an area w/ an Ebola outbreak or may have had contact w/ infected bodily fluids #EventHashtag If you were near XXX area, check your temperature twice a day & report any fevers over 101°F to your doctor #EventHashtag If you think you are infected, limit your contact with other people when you go to the doctor. Do not travel anywhere else #EventHashtag For more information on the symptoms of Ebola visit http://1.usa.gov/1o2j2A7 #EventHashtag	Ebola symptoms include fever, severe headache, muscle pain, weakness, diarrhea, vomiting, stomach pain, lack of appetite, or unexplained bleeding or bruising. Symptoms may appear anywhere from 2 to 21 days after exposure to Ebola virus, although 8-10 is most common. Link: http://bit.ly/1o2j2A7 Image: Person with fever Monitor your health for 21 days if you were in an area with an Ebola outbreak or may have had contact w/ infected bodily fluids. If you have symptoms, immediately call 9-1-1. Image: Hospital Are you experiencing symptoms of Ebola? Call 9-1-1 immediately. Limit your contact with other people when you go to the doctor/ER. Do not travel anywhere else. Link: http://bit.ly/1o2j2A7 Image: Hospital	<person with fever>
Response	Incubation Period	(1/2) Incubation period refers to the time after exposure when a person does not feel sick & shows no symptoms of disease #EventHashtag (2/2) The Ebola incubation period is 2-21 days but 8-10 days is most common #EventHashtag	The incubation period is the time after exposure when a person does not feel sick and shows no symptoms of the disease. The Ebola incubation period is 2-21 days but 8-10 days is most common.
Response	Transmission	Ebola spreads by direct contact (through broken skin/mucous membranes like eyes/nose/mouth) w/ bodily fluids of sick person #EventHashtag Ebola spreads thru direct contact w/ blood/body fluids of sick person, contaminated objects like needles, or infected animals #EventHashtag You can’t get Ebola thru the air/water/thru food. For more info, check out this graphic from @CDCgov: http://bit.ly/1wIFII8 #EventHashtag You can only get Ebola from bodily fluids of person who is sick or died from Ebola or from contaminated objects like needles #EventHashtag Ebola can be spread through direct contact with objects (clothes, bedding, needles) that have touched infected body fluids #Eventhashtag Ebola is not spread thru mosquitoes/insects. It is only spread by mammals (humans/bats/monkeys/apes): http://bit.ly/1CFNEzq #EventHashtag Ebola is not spread through the air but can be spread through droplets. Learn the difference: http://1.usa.gov/10t5zvI #EventHashtag A person infected with Ebola virus is not contagious until symptoms appear: http://bit.ly/1CFNEzq #EventHashtag Ebola could be spread through contact with semen from men who have survived Ebola: http://bit.ly/UYmDpN #Eventhashtag Healthcare providers and family/friends in close contact with Ebola patients are at the highest risk for getting sick #EventHashtag If a family member has Ebola symptoms, have them stay in a bedroom alone until they can be evaluated by healthcare worker #EventHashtag Think you were exposed? Until you are cleared by health authorities, limit contact with others to avoid spreading the disease #EventHashtag As a precaution CDC is communicating w/ healthcare workers about how to detect & isolate patients who may have Ebola #EventHashtag	Ebola spreads by direct contact (through broken skin or unprotected mucous membranes in the eyes, nose or mouth) with the blood or bodily fluids of a person sick with Ebola, an object like a needle contaminated with the virus, or an infected animal. A person infected with Ebola is not contagious until symptoms appear. Link: http://bit.ly/1tNxn9D You can’t get Ebola through the air, water, or food. It is transmitted via bodily fluid or droplets. For more information, check out this graphic from the CDC. Image: http://bit.ly/1wIFII8 Ebola is not spread through the air but can be spread through droplets. Learn more about the difference between airborne and droplet spread below. Link: http://bit.ly/1wIFII8 Image: Link has an image Healthcare providers caring for Ebola patients and the family and friends in close contact with Ebola patients are at the highest risk of getting sick because they may come in contact with blood or bodily fluids of sick patients. Link: http://bit.ly/1CFNEzq Image: Healthcare worker If a person in your house becomes sick with Ebola-like symptoms, have them stay in the bedroom alone until they can be evaluated by a healthcare provider or public health worker. Image: Doctor Think you may have been exposed to Ebola? Until health authorities can determine whether you were exposed, stay away from other people as much as possible to stop the spread of the disease. Image: House As a precaution, CDC is communicating with healthcare workers about how to detect and isolate patients who may have Ebola and how they can protect themselves from infection. Image: Healthcare worker Ebola could be spread through contact with semen from men who have survived Ebola. For more information, click the link below. Link: http://bit.ly/UYmDpN	<Ebola Infographic> http://bit.ly/2bLaPWp <Image from airborne fact sheet> http://bit.ly/1wIFII8
Response	Exposure to Ebola	If you live in XXX area & think you were exposed to Ebola call your [health department/911] immediately #EventHashtag If you don’t have symptoms & haven’t been near sick person, you most likely have not been exposed: http://bit.ly/1DsbvBl #EventHashtag Health officials are working to find and treat anyone who might have been exposed to the Ebola virus #EventHashtag Officials are taking actions to prevent others from being exposed to the Ebola virus. For more info: bit.ly/addurl #EventHashtag Health officials will share info and give more instructions as the situation develops and they learn more #EventHashtag	If you live in XXX area or think you might have been exposed to the Ebola virus, call your [health department/911] immediately even if you don’t feel sick. Link: addurl.gov Image: Include a map of infected area If you do not have symptoms, were not near XXX area, and have not been near a person who is sick with Ebola, you most likely have not been exposed to the virus. Link: http://bit.ly/1DsbvBl Health officials are working to find and treat anyone who might have been exposed to the Ebola virus and are also working to prevent others from exposure. We will share more information and give more instructions as we learn more. Link: addurl.gov	<Ebola Infographic> http://bit.ly/2bLaPWp
Response	Who is at Risk?	Anyone in close contact with Ebola patients are at highest risk for getting sick: http://bit.ly/1DsbvBl #EventHashtag Anyone who comes in direct contact with infected blood or body fluids from sick person may be exposed to Ebola #EventHashtag Ebola can be spread thru direct contact w/ objects (clothes, bedding, needles) that have touched infected body fluids #EventHashtag People can contract Ebola after coming in contact with infected wildlife: http://bit.ly/2afxTaM #EventHashtag People can be exposed to Ebola after engaging in sexual activities with men who have been infected: http://bit.ly/2afxTaM #EventHashtag You have higher risk for Ebola when not wearing protective equipment while in close contact with infected individuals #EventHashtag You can easily become infected if directly handling body fluids from Ebola patient while not wearing protective gear #EventHashtag Avoid handling dead bodies of infected patients unless you are wearing proper protective equipment: http://bit.ly/1ufgDbH #EventHashtag There is widespread outbreak of Ebola in West Africa. If traveling there, limit close contact w/ others: http://bit.ly/1ufgDbH #EventHashtag If you are in the West African region, stay away from Ebola treatment units if you do not have Ebola #EventHashtag Don’t provide direct patient care to persons showing symptoms of Ebola if you are not in a healthcare setting #EventHashtag	Those in close contact with Ebola patients are at highest risk of getting from contact with infected blood or body fluids. The virus can enter the body through broken skin or unprotected mucous membranes in, for example, the eyes, nose, or mouth. Link: http://bit.ly/1DsbvBl Image: Mucous Membranes Ebola can be spread through direct contact with objects (clothes, bedding, needles) that have touched infected body fluids. People can become sick with Ebola after coming in contact with infected wildlife. Link: http://bit.ly/2afxTaM Ebola could be spread through contact with semen from men who have survived Ebola. Until more information is known, be careful. Link: http://bit.ly/UYmDpN You are at high risk for contracting Ebola if you have had bodily fluids from an infected person get below your skin. You are also at high risk if you had direct contact with an infected person without wearing personal protective equipment. Link: http://bit.ly/2afxTaM Image: PPE	<Mucous Membranes> <Person in PPE>
Response	Treatment	Call 9-1-1 immediately if you show signs of Ebola. Click here for more info: http://1.usa.gov/1o2j2A7 #EventHashtag If you think you were exposed to the Ebola virus call 9-1-1 immediately even if you don’t feel sick #EventHashtag There is no vaccine or medicine that has been proven to be effective against Ebola http://1.usa.gov/1uhSotf #EventHashtag Experimental treatments for Ebola have been tested and proven effective in animals but have not yet been tested in humans #EventHashtag If used early supportive care (IV fluids, maintain oxygen status/blood pressure, treat infections) increase chance of survival #EventHashtag Some Ebola patients do recover on their own but supportive medical care increases chance of survival http://bit.ly/1uhSotf #EventHashtag For more information on treating Ebola, visit http://1.usa.gov/1uhSotf #EventHashtag Help to protect yourself and your family by following instructions from public health authorities #EventHashtag	Call 9-1-1 immediately if you think you were exposed to Ebola and/or show signs of the illness. Link: http://bit.ly/1o2j2A7 Image: Doctor There is no vaccine or medicine that has been proven to be effective against Ebola. Experimental treatments have been tested and proven effective in animals but have not yet been tested in humans. Link: http://bit.ly/1uhSotf Image: Hospital If used early, interventions such as providing intravenous fluids, maintaining oxygen status and blood pressure, and treating infections if they occur can increase the chances of survival. Some patients infected with Ebola virus do get better spontaneously or with supportive medical care. Link: http://bit.ly/1uhSotf Image: Patient being treated in hospital Help to protect yourself and your family by following instructions from public health authorities. Image: Family	< Patient being treated in hospital>
Response	Preventative Measures	Practice good hygiene. Wash hands frequently with soap and water or hand sanitizer. Avoid contact with blood and body fluids #EventHashtag Do not handle items that may have come in contact with an infected person’s blood or body fluids #EventHashtag Bodily fluids of Ebola patients remain contagious after death. Wear protective equipment if preparing the bodies for burial #EventHashtag Stay away from bats & nonhuman primates. Avoid handling blood, fluids, and raw meat from these animals #EventHashtag Avoid facilities where Ebola patients are being treated. Click <insert link> for a list of facilities near you #EventHashtag (1/2) People can be exposed to Ebola after engaging in sexual activities with men who have been infected #EventHashtag (2/2) To reduce your risk of getting sick, use male condoms when having sex. Learn how: http://bit.ly/29ODwhQ #EventHashtag If you will be in close contact to patients infected w/ Ebola, wear personal protective gear: http://bit.ly/29M70Nm #EventHashtag After traveling, monitor your health for 21 days and call public health dept ASAP if you develop Ebola symptoms #EventHashtag	There is no FDA-approved vaccine available for Ebola. Link: http://bit.ly/1v2eT2g Practice careful hygiene. Wash your hands with soap and water or hand sanitizer. Avoid contact with blood and body fluids. Image: Person washing their hands Do not handle items that may have come in contact with an infected person’s blood or body fluids. Image: blood in hazard bag There are methods of contracting Ebola other than from contact with a sick individual. Avoid funeral or burial rituals that require handling the body of someone who has died from Ebola. Also, avoid contact with bats and nonhuman primates or blood, fluids, and raw meat prepared from these animals. Link: http://bit.ly/1v2eT2g Avoid facilities where Ebola patients are being treated. Click below for a list of treatment facilities near you. Link: <insert link> Avoid contact with semen from someone infected with Ebola until you know Ebola is no longer present in the semen. To reduce your risk of getting sick, use male condoms when having sex. Learn how in the link below. Link: http://bit.ly/29ODwhQ Image: Male condoms After travelling, monitor your health for 21 days and seek medical care immediately if you develop symptoms of Ebola. Image: 21 days on Calendar	<Image of person washing their hands>
Response	Outbreak Control Measures	Contact tracing is used by the CDC to stop an Ebola outbreak: http://bit.ly/1uh2ABu #EventHashtag Contact tracing is a method of finding everyone who has been in contact with a specific Ebola patient: http://bit.ly/1A1TbNJ #EventHashtag Contact tracing helps identify & isolate persons showing symptoms of illness: http://bit.ly/1uh2ABu #EventHashtag For a closer look at how contact tracing is used during an Ebola outbreak, click here: http://bit.ly/29ydq3K #EventHashtag (1/2) Contacts are monitored for 21 days to see if symptoms develop: http://bit.ly/1uh2ABu #EventHashtag (2/2) If the contact develops a fever or other symptoms, they are immediately isolated, tested and treated: http://bit.ly/1uh2ABu #EventHashtag	Contact tracing is used by the CDC to stop an Ebola outbreak in its tracks. Contact tracing is a method of finding everyone who has been in contact with a specific Ebola patient. Contact tracing helps identify & isolate persons showing symptoms of illness. Link: http://bit.ly/1uh2ABu Image: http://bit.ly/1A1TbNJ Contact Tracing infographic Contacts are monitored for 21 days to see if symptoms develop. If the contact develops fever or other symptoms, they are immediately isolated, tested, and treated. Link: http://bit.ly/1uh2ABu Image: http://bit.ly/1A1TbNJ Contact Tracing infographic	<Infographic on contact tracing> http://bit.ly/1A1TbNJ
Response	Quarantine	Quarantine is an effective way to prevent the spread of Ebola: http://bit.ly/1rzTCPT #EventHashtag Quarantine is not the same as isolation. Learn the difference: http://bit.ly/1rzTCPT #EventHashtag Patients at risk of Ebola are quarantined for 21 days, which is when symptoms are most likely to appear: http://bit.ly/1rzTCPT #EventHashtag Be sure to follow orders from doctors & public health officials. Otherwise, you could put yourself & others at risk for Ebola #EventHashtag If healthy after 21 days, patients can resume normal activities. If still at-risk, patients require additional monitoring #EventHashtag All healthcare workers/family/friends in close contact with patients in quarantine must wear protective gear at all times #EventHashtag For guidance on what protective gear to use, visit:http://bit.ly/29M70Nm #EventHashtag All persons in close contact with patients in quarantine must frequently wash hands #EventHashtag	Quarantine is an effective way to prevent the spread of Ebola. Quarantine is not the same as isolation. Learn the differences in the link below. Link: http://bit.ly/1pf6vwi Image: Example of Quarantine Patients at risk of Ebola are quarantined for 21 days, which is when symptoms are most likely to appear. If healthy after 21 days, patients can resume normal activities. If still at-risk, patients require additional monitoring. Link: http://bit.ly/1rzTCPT Be sure to follow orders from doctors & public health officials. Otherwise, you could put yourself & others at risk for Ebola. Image: Person instructing others All healthcare workers, family, and friends in close contact with patients in quarantine must wear protective gear at all times. For guidance on what protective gear to use, visit the link below. Link: http://bit.ly/29M70Nm Image: PPE All persons in close contact with patients in quarantine must practice frequently wash hands. Image: Person washing their hands	<Quarantine Example>
Response	General Travel Information	Planning a trip? Check out the CDC’s travel health notices when deciding on a destination: http://bit.ly/1pYUnkr #EventHashtag Ebola is particularly prevalent in XXX areas. Avoid nonessential travel to these places #EventHashtag When traveling to areas with high rates of Ebola, you may be subject to screening & questioning before entering/exiting #EventHashtag Don’t touch any items that may have previously been used by a person with Ebola: http://bit.ly/1v2eT2g #EventHashtag Wash hands often with soap and water, or alcohol-based sanitizers: http://bit.ly/1v2eT2g #EventHashtag Avoid contact with bats and nonhuman primates. Don’t touch blood, fluids, or raw meat from these animals:http://bit.ly/1v2eT2g #EventHashtag If you require medical care while away, don’t use facilities where patients with Ebola are being treated: http://bit.ly/1v2eT2g #EventHashtag If traveling in an area with widespread transmission of Ebola, monitor your health carefully and limit contact with others #EventHashtag If you develop symptoms of Ebola while abroad, you may be detained in that country until you are recovered #EventHashtag	Planning a trip? Check out the CDC’s travel health notices when deciding on a destination. Link: http://bit.ly/1pYUnkr Image: Map of affected areas Ebola is particularly prevalent in XXX areas. Avoid nonessential travel to these places. When traveling to areas with high rates of Ebola, you may be subject to screening & questioning before entering/exiting. Avoid contact with bats and nonhuman primates. Don’t touch blood, fluids, or raw meat from these animals. Link: http://bit.ly/1v2eT2g Image: Person washing hands If you require medical care while away, don’t use facilities where patients with Ebola are being treated. If traveling in an area with widespread transmission of Ebola, monitor your health carefully and limit contact with others. Link: http://bit.ly/1v2eT2g If you develop symptoms of Ebola while abroad, you may be detained in that country until you are recovered. Image: Person being detained	<Map of affected areas>
Response	Travel Surveillance	Before leaving <insert country> travelers will be screened for symptoms of Ebola at the airport State and local health departments will begin active post-arrival monitoring on travelers coming to US from <insert country> #EventHashtag (1/3) Travelers from <insert country> must report Ebola symptoms occurring within 21 days of arrival to public health officials #EventHashtag (2/3) If travelers don’t send a daily report, officials can track them to continue active monitoring: http://bit.ly/ZO1MYV #EventHashtag (3/3) If a traveler develops symptoms of Ebola, officials will seek out immediate medical care: http://bit.ly/ZO1MYV #EventHashtag Travelers from West Africa will receive a Check And Report Ebola (CARE) kit at the airport to help them detect symptoms of Ebola #EventHashtag	Before leaving <insert country> travelers will be screened for symptoms of Ebola at the airport. State and local health departments will begin active post-arrival monitoring on travelers coming to US from <insert county>. Link: bit.ly/addurl Image: Airport Screening Travelers from <insert country> must report Ebola symptoms occurring within 21 days of arrival to public health officials. If travelers don’t send a daily report, officials can track them to continue active monitoring. If a traveler develops symptoms of Ebola, officials will seek out immediate medical care. Travelers from West Africa will receive Check And Report Ebola (CARE) kit at the airport to help them detect symptoms of Ebola. Link: http://bit.ly/ZO1MYV Image: Picture of CARE kit	<Airport Screening>
Response	Stigma	Stigma involves stereotyping and discriminating against an identifiable group of people #EventHashtag Stigma can occur when people associate a disease like Ebola w/ a population, even though not everyone in that group is at risk #EventHashtag Help ensure that you & others you know do not stigmatize certain members of the community during the Ebola outbreak #EventHashtag Stigma can discourage people who are sick/at-risk for Ebola from seeking proper medical attention: http://bit.ly/29T2dsK #EventHashtag In order to decrease stigma, it is important to remember that Ebola is caused by a virus, not a person: http://bit.ly/29T2dsK #EventHashtag People from <insert country> are no more likely to get Ebola than anyone else. Ebola does not target a specific group of people #EventHashtag Not everyone who travels to West Africa is exposed to Ebola. Africa is large and only [number] countries have had Ebola outbreaks #EventHashtag If you feel like you are a victim of stigma, reach out to these community organizations to receive support: <insert link> #EventHashtag One way to decrease stigma surrounding Ebola is to start by acknowledging that the stigma exists: http://bit.ly/29T2dsK #Eventhashtag	Stigma involves stereotyping and discriminating against an identifiable group of people. It occurs when people associate a disease like Ebola w/ a population, even though not everyone in that population is at risk. Help ensure that you & others you know do not stigmatize certain members of your community during the Ebola outbreak. Image: http://bit.ly/29T2dsK In order to decrease stigma, it is important to remember that Ebola is caused by a virus, not a person. Image: http://bit.ly/29T2dsK People from <insert country> are no more likely to get Ebola than anyone else. Ebola does not target a specific group of people. Not everyone who travels to <insert country> is exposed to Ebola. <Insert country> is large and only [number] countries have had Ebola outbreaks. Link: <insert link including affected countries> If you feel like you are a victim of stigma, reach out to these community organizations to receive support. Link: <insert link> One way to decrease stigma surrounding Ebola is to start by acknowledging that the stigma exists. Link: http://bit.ly/29T2dsK	<Infographic on Stigma> http://bit.ly/29T2dsK
Response	Mental Health	If the stress is too much, it’s OK to ask for help. Contact friends/family or speak w/ someone confidentially at XXX-XXX-XXXX #EventHashtag There are many things you can do to cope with this event: talk with family/friends/clergy http://1.usa.gov/1krygvf #EventHashtag Talk to your children about their thoughts. You do not need to have all the answers, just listen: http://1.usa.gov/1cTJLv0 #EventHashtag Give your children your time & attention & help them to keep regular routines. They may be stressed about #EventHashtag without showing it. When you are able to, talk to someone about your feelings to ease stress though it may seem difficult:http://1.usa.gov/1krygvf #EventHashtag During stressful times, remember to take care of yourself. Here are some tips for staying healthy: http://bit.ly/1PzztFO #EventHashtag What are your needs and concerns during this time? Call [XXX-XXXX] to speak with someone who is here to listen and help #EventHashtag Feeling overwhelmed? What do you need most right now? What can wait for later? Take it one step at a time #EventHashtag Having trouble coping w/ #EventHashtag? Think about how you’ve dealt w/ past challenges. You have the strength to get through this too. How do you destress? Exercising? Visiting your place of worship? Do things that help you feel better during this trying time #EventHashtag Check in w/ friends/family/neighbors that have special health needs or are pregnant. Stress can affect them more than others #EventHashtag	Help yourself and your community heal. Visit the website below for tips. Link: http://bit.ly/ShAMxO Image: Link includes a photo If the stress is too much for you, ask for help. There are many things you can do to cope with this event: talk with family, friends, and clergy. Link: http://bit.ly/1krygvf Image: Link includes a photo Talk to your children about their thoughts. You do not need to have all the answers, just listen. Give your children your time & attention & help them to keep regular routines. They may be stressed without showing it. Link: http://bit.ly/1cTJLv0 Image: Link includes a photo When you are able to, talk to someone about your feelings to ease stress though it may seem difficult. Take care of yourself. Here are some tips for staying healthy. Link: http://1.usa.gov/1krygvf What are your needs and concerns during this time? Call [XXX-XXXX] to speak with someone who is here to listen and help. Or visit the link below. Image: People talking on phone Having trouble coping? Think about how you’ve dealt w/ past challenges. You have the strength to get through this too. How do you destress? Exercising? Visiting your place of worship? Do things that help you feel better during this trying time. Image: Person @ Worship Check in w/ friends/family/neighbors that have special health needs or are pregnant. Stress can affect them more than others. Image: Person helping neighbor
Response	Social Service Needs	National Social Service Centers: (1/2) African Communities Together (ACT) is a social service organization for both those in US and Africa. http://bit.ly/2bqxQfm #Eventhashtag (2/2) ACT connects immigrants to critical services, helps develop leaders, and organize communities on the issues that matter. #Eventhashtag Local Social Service Centers (Philadelphia): (1/2) The African Cultural Alliance of North America (ACANA) provides a range of social services: http://bit.ly/2bwo4Wk #Eventhashtag (2/2) ACANA provides ESL/literacy classes, afterschool programs, food banks, health services, youth violence prevention, job training, and counseling #Eventhashtag	National Social Service Centers: African Communities Together (ACT) is a social service organization for both those in US and Africa. ACT connects immigrants to critical services; helps develop leaders, and organize communities on the issues that matter. Link:http://bit.ly/2bqxQfm Image: ACT Logo from Website Local Social Service Centers (Philadelphia): The African Cultural Alliance of North America (ACANA) provides a range of social services. ACANA provides ESL/literacy classes, afterschool programs, food banks, health services, youth violence prevention, job training, and counseling. Link: http://bit.ly/2bwo4Wk Image: ACANA logo from website	<ACT Logo from Website>
Response	Resources for Persons with Connections to West Africa	The messages provided in this list can be modified for use on the Viber application General Information Sources: Have family in West Africa? You can help. Giving them accurate information about Ebola can keep your loved ones safe #EventHashtag If seeking a television network that reports the same information both in the US and West Africa, check out CNN and Al Jazeera #Eventhashtag Looking for Ebola information that is shared via radio with West Africa? BBC provides three stations: http://bit.ly/2awbUAQ #Eventhashtag Xalaat is a radio station that provides resources specifically for the West African population: http://bit.ly/2ahSN8D #Eventhashtag Local Information Sources (Philadelphia): (1/2) The African Family Health Organization (AFAHO) is a social service resource for those in the Philadelphia area #Eventhashtag (2/2) AFAHO provides culturally & linguistically sensitive health, human, educational services to African and Caribbean people #Eventhashtag (3/3) Visit AFAHO headquarters on 53rd and Baltimore or at this link: http://bit.ly/2bOwJH9 #Eventhashtag Philadelphia’s Health Center #3 provides culturally sensitive healthcare to people from any background: http://bit.ly/2ahx3wc #Eventhashtag	The messages provided in this list can be modified for use on the Viber application General Information Sources: Have family in West Africa? You can help. Giving them accurate information about Ebola can keep your loved ones safe. If seeking a television network that reports the same information both in the US and West Africa, check out CNN and Al Jazeera. Image: CNN and Al Jazeera logo Looking for Ebola information that is shared via radio with West Africa? BBC provides three stations. Click the link below for more details. Link: http://bit.ly/2awbUAQ Are you looking for a more specific radio station? Xalaat is a radio station that provides resources specifically for the West African population. Link: http://bit.ly/2ahSN8D Local Information Sources (Philadelphia): The African Family Health Organization (AFAHO) is a social service resource for those in the Philadelphia area. AFAHO provides culturally & linguistically sensitive health, human, educational services to African and Caribbean people. Visit AFAHO headquarters on 53rd and Baltimore or at the link below. Link: http://bit.ly/2bOwJH9 Image: AFAHO logo from website Philadelphia’s Health Center #3 provides culturally sensitive healthcare to people from multiple backgrounds. Link: http://bit.ly/2ahx3wc	<CNN and Al Jazeera logo>
Response	Rumor Control	Be sure to actively monitor your audience for rumors and misinformation by searching for trending hashtags and monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them. If partnering/credible agencies adopt a Hashtag for rumor control (e.g. #RumorControl, #Mythbuster), use it when correcting misinformation.	Be sure to actively monitor your audience for rumors and misinformation by monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.
Recovery	General Updates	FYI: We are using #EventHashtag for updates following the Ebola outbreak. We encourage everyone to do the same. Watch the latest (insert time) press briefing on Ebola from (PA DOH/Governor): bit.ly/addurl #EventHashtag *(If power is out, could link to YouTube video/website of local news station/PA DOH website with summary of key points from press conference) (Tweet key messages from press conference)* Tweet your Ebola questions to us @(DOH Twitter Handle) and we’ll try to answer them #EventHashtag The next #EventHashtag update from (PA DOH/Governor) will take place at (insert date/time). Watch it at: bit.ly/addurl Remember to use 911 only in emergencies. For other requests, call 311 (Or equivalent non-emergency contact center in your area) #EventHashtag Reminder: Follow @(insert DOH Twitter handle) for updates on #EventHashtag recovery Other good orgs to follow for updated info on recovery include (insert Twitter handles of appropriate federal/state/local officials) #EventHashtag *(Monitor and Retweet key messages)**	Watch the latest (insert time) press briefing following the Ebola outbreak from (PA DOH/Governor). The next update on the Ebola outbreak will take place at (insert date/time), so keep checking back for the latest information. Link: addurl.gov Image: Include photo from press conference Have a Twitter account? If so, follow @(insert DOH Twitter Name) for updates on how to stay safe following the Ebola outbreak. Link: PA DOH’s Twitter Page Image: Use PA DOH Twitter Image Want to receive updates about Ebola via text message on your phone? Text “Follow (insert DOH Twitter handle)” to 40404, and stay in the know. Remember: only use 9-1-1 for emergencies. For other requests, call 3-1-1 (Or equivalent non-emergency contact center in your area). Other good organizations to follow for updated info on recovery are (insert Twitter handles of appropriate federal/state/local officials). *(Monitor and share key messages)**
Recovery	Outbreak Status	The Ebola outbreak has been contained in XXX areas #EventHashtag The last reported incident of Ebola was on XXX date #EventHashtag (Infectious Disease) outbreaks may come in waves. Continue to monitor your health and practice careful hygiene: bit.ly/addurl #EventHashtag	The Ebola outbreak has been contained in XXX areas. For a complete list of contained areas visit the link below. Link: bit.ly/addurl The last reported incident of Ebola was on XXX date. For a complete list of reported incidents, visit the link below. Link: bit.ly/addurl (Infectious Disease) outbreaks may come in waves. Continue to monitor your health and practice careful hygiene. For an Ebola Outbreak update, click the link below. Link: bit.ly/addurl
Recovery	Mental Health	Help yourself and your community heal: visit this website for tips: http://1.usa.gov/ShAMxO #EventHashtag Give yourself time to heal. If you need help contact #EventHashtag Talk to someone about your feelings to ease stress, even though it may seem difficult: http://1.usa.gov/1krygvf #EventHashtag There are many things you can do to cope with this event. Talk with family/friends/clergy: http://1.usa.gov/1krygvf #EventHashtag Talk to your children about their thoughts. You do not need to have all the answers, just listen #EventHashtag During stressful times, remember to take care of yourself. Here are some tips for staying healthy: http://bit.ly/1PzztFO #EventHashtag	Help yourself and your community heal. If you need help contact XXX-XXX-XXXX or visit the website below for tips. Link: http://bit.ly/ShAMxO Image: Show a distressed person Talk to someone about your feelings to ease stress, even though it may seem difficult. There are many things you can do to cope with this event: talk with family, friends, or clergy. Link: http://bit.ly/1krygvf Image: Show a distressed person Talk to your children about their thoughts. You do not need to have all the answers, just listen. Link: http://bit.ly/1cTJLv0 Image: Link includes a photo During stressful times, remember to take care of yourself. Click the link below for some tips for staying healthy Link: http://bit.ly/1PzztFO
Recovery	Stigma	Stigma involves stereotyping and discriminating against an identifiable group of people #EventHashtag Stigma can occur when people associate a disease like Ebola w/ a population, even though not everyone in that group is at risk #EventHashtag Help ensure that you & others you know do not stigmatize certain members of the community during the Ebola outbreak #EventHashtag In order to decrease stigma, it is important to remember that Ebola is caused by a virus, not a person: http://bit.ly/29T2dsK #Eventhashtag People from West Africa are no more likely to get Ebola than anyone else. Ebola does not target a specific group of people #Eventhashtag Not everyone who travels to West Africa is exposed to Ebola. Africa is large and only [number] countries have had Ebola outbreaks #Eventhashtag If you feel like you are a victim of stigma, reach out to these community organizations to receive support: <insert link> #Eventhashtag One way to decrease stigma surrounding Ebola is to start by acknowledging that stigma exists: http://bit.ly/29T2dsK #Eventhashtag	Stigma involves stereotyping and discriminating against an identifiable group of people. It occurs when people associate a disease like Ebola w/ a population, even though not everyone in that population is at risk. Stigma occurred among Asian Americans in the United States during the SARS pandemic in 2003. Help ensure that you & others you know do not stigmatize certain members of your community during the Ebola outbreak. Image: Infographic on Stigma http://bit.ly/29T2dsK In order to decrease stigma, it is important to remember that Ebola is caused by a virus, not a person. For more information on Ebola, click the link below. Link: http://bit.ly/29T2dsK People from West Africa are no more likely to get Ebola than anyone else. Ebola does not target a specific group of people. In addition, Not everyone who travels to West Africa is exposed to Ebola. Africa is large and only [number] countries have had Ebola outbreaks. Link: http://bit.ly/29T2dsK If you feel like you are a victim of stigma, reach out to these community organizations to receive support. Click the link below for resources specific to your community. Link: bit.ly/addurl One way to decrease stigma surrounding Ebola is to start by acknowledging that stigma exists. For tips on decreasing stigma, click the link below. Link: http://bit.ly/29T2dsK	<Infographic on Stigma> http://bit.ly/29T2dsK
Recovery	Ebola Survivors	For a detailed list of questions and answers about Ebola survivors, visit this link: http://bit.ly/294yHOD #Eventhashtag It is unknown if people who recover from Ebola are immune for life or can be infected with other strains: http://bit.ly/294yHOD #Eventhashtag Ebola virus can stay in body fluids after recovery, however it is unknown how long the virus remains: http://bit.ly/294yHOD #Eventhashtag Ebola can stay in immunologically privileged (IPP) parts of the body. IPPs include the testes, eyes, spine: http://bit.ly/294yHOD #Eventhashtag Ebola can stay in semen/breast milk/fluid in eyes/fluid in spinal column for extended periods of time #EventHashtag Because Ebola can stay in semen after recovery, survivors should use condoms for all sexual activity: http://bit.ly/294yHOD #EventHashtag It is safe for mothers who have recovered from Ebola to breastfeed their children: http://bit.ly/294yHOD #EventHashtag Ebola survivors do not pose a threat in spreading the disease through casual contact: http://bit.ly/294yHOD #EventHashtag	Ebola survivors do not pose a threat in spreading the disease through casual contact. More details can be found in this link: Link: http://bit.ly/294yHOD Ebola virus can stay in body fluids after recovery; however it is unknown how long the virus remains. It is unknown if people who recover from Ebola are immune for life or can be infected with other. For a detailed list of questions and answers about Ebola survivors, visit this link: Link: http://bit.ly/294yHOD Ebola can stay in immunologically privileged (IPP) parts of the body. IPPs include the testes, eyes, and spine. IPP is explained in more detail in the link below. Link: http://bit.ly/294yHOD Ebola can stay in semen/breast milk/fluid in eyes/fluid in spinal column for extended periods of time. Because Ebola can stay in semen after recovery, survivors should use condoms for all sexual activity. It is safe for mothers who have recovered from Ebola to breastfeed their children. Link: http://bit.ly/294yHOD
Recovery	Social Service Needs	National Social Service Centers: (1/2) African Communities Together (ACT) is a social service organization for both those in US and Africa: http://bit.ly/2bqxQfm #Eventhashtag (2/2) ACT connects immigrants to critical services, helps develop leaders, and organize communities on the issues that matter. #Eventhashtag Local Social Service Centers (Philadelphia): (1/2) The African Cultural Alliance of North America (ACANA) provides a range of social services: http://bit.ly/2bwo4Wk #Eventhashtag (2/2) ACANA provides ESL/literacy classes, afterschool programs, food banks, health services, youth violence prevention, job training, and counseling #Eventhashtag	National Social Service Centers: African Communities Together (ACT) is a social service organization for both those in US and Africa. ACT connects immigrants to critical services; helps develop leaders, and organize communities on the issues that matter. Link: http://bit.ly/2bqxQfm Image: ACT logo Local Social Service Centers (Philadelphia): The African Cultural Alliance of North America (ACANA) provides a range of social services. ACANA provides ESL/literacy classes, afterschool programs, food banks, health services, youth violence prevention, job training, and counseling. Link: http://bit.ly/2bwo4Wk Image: ACANA logo	<ACT logo>
Recovery	Resources for Persons with Connections to West Africa	The messages provided in this list can be modified for use on the Viber application General Information Sources: Have family in West Africa? You can help. Giving them accurate information about Ebola can keep your loved ones safe #EventHashtag If seeking a television network that reports the same information both in the US and West Africa, check out CNN and Al Jazeera #Eventhashtag Looking for Ebola information that is shared via radio with West Africa? BBC provides three stations: http://bit.ly/2awbUAQ #Eventhashtag Xalaat is a radio station that provides resources specifically for the West African population: http://bit.ly/2ahSN8D #Eventhashtag Local Information Sources (Philadelphia): (1/2) The African Family Health Organization (AFAHO) is a social service resource for those in the Philadelphia area #Eventhashtag (2/2) AFAHO provides culturally & linguistically sensitive health, human, educational services to African and Caribbean people #Eventhashtag (3/3) Visit AFAHO headquarters on 53rd and Baltimore or at this link: http://bit.ly/2bOwJH9 #Eventhashtag Philadelphia’s Health Center #3 provides culturally sensitive healthcare to people from any background: http://bit.ly/2ahx3wc #Eventhashtag	The messages provided in this list can be modified for use on the Viber application General Information Sources: Have family in West Africa? You can help. Giving them accurate information about Ebola can keep your loved ones safe. If seeking a television network that reports the same information both in the US and West Africa, check out CNN and Al Jazeera. Image: CNN and Al Jazeera logo Looking for Ebola information that is shared via radio with West Africa? BBC provides three stations. Click the link below for more details. Link: http://bit.ly/2awbUAQ Are you looking for a more specific radio station? Xalaat is a radio station that provides resources specifically for the West African population. Link: http://bit.ly/2ahSN8D Local Information Sources (Philadelphia): The African Family Health Organization (AFAHO) is a social service resource for those in the Philadelphia area. AFAHO provides culturally & linguistically sensitive health, human, educational services to African and Caribbean people. Visit AFAHO headquarters on 53rd and Baltimore or at the link below. Link: http://bit.ly/2bOwJH9 Image: AFAHO logo from website Philadelphia’s Health Center #3 provides culturally sensitive healthcare to people from multiple backgrounds. Link: http://bit.ly/2ahx3wc	<CNN and Al Jazeera logo>
Recovery	Rumor Control	Be sure to actively monitor your audience for rumors and misinformation by searching for trending hashtags and monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them. If partnering/credible agencies adopt a Hashtag for rumor control (e.g. #RumorControl, #Mythbuster), use it when correcting misinformation.	Be sure to actively monitor your audience for rumors and misinformation by monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.