Welcome to the Social Media Message Library, a web-based resource developed by the Center for Public Health Readiness and Communication for staff in public health and health care agencies who wish to use social media platforms to communicate with stakeholders during public health emergencies. This resource features message templates for Twitter, Facebook, and Instagram, and includes content relevant to the preparedness, response, and recovery phases of 23 different public health disaster scenarios. It also features distinct messages that target the unique needs of individuals with access and functional needs, including those with physical disabilities and communication difficulties. The messages have been reviewed by subject matter experts in hazard content areas and in public health risk communication. They were designed to help public information officers and other spokespersons create and deliver timely, accurate, and consistent information that will likely be needed during a public health emergency.

This project was sponsored by the Pennsylvania Department of Health, with funding from the Centers for Disease Control and Prevention.

View instructions on how to use the library

To begin searching the library, click one of the categories below.

Categories

• Natural Disasters
• Infectious Disease
• Accidental Disasters
• Intentional Disasters
• Individuals with Access & Functional Needs

This project was supported by the Cooperative Agreement number U90TP000545-03, National Bioterrorism Hospital Preparedness Program and Public Health Emergency Preparedness Program, funded by the Centers for Disease Control and Prevention (CDC), through a grant from the Pennsylvania Department of Health. Its contents are solely the responsibility of the authors and do not necessarily represent the views of the CDC or the Department of Health and Human Services.