For a better experience, click the Compatibility Mode icon above to turn off Compatibility Mode, which is only for viewing older websites.

Social Work

We are deeply committed to the safety and health of our community, therefore, these services are temporarily suspended due to the public health emergency resulting from COVID-19.

Social Work at the Stephen and Sandra Sheller 11th Street Family Health Services Center

11th Street's Social Work department includes a master’s level social worker, an outreach and insurance enrollment specialist, a community health worker and an Americorp member. This team supports patients with barriers and life situations that can affect health and wellness, such as, applications for Medicaid, Medicare enrollment, Marketplace (or Obamacare) plans, prescription assistance, food stamps and other public assistance benefits, referrals for legal issues such as living wills, estate planning, SSI/Disability and landlord-tenant issues though the Drexel Legal Clinic and the Legal Clinic for the Disabled, as well as screenings and referrals for other issues like food insecurity, housing, transportation to medical appointments, social support and day programs for seniors, budgeting and setting self-care goals.

For questions about insurance or any other social work service, please contact Senetta at 215.769.1583.

11th Street Family Health Services COVID-19 HOPE Hotline

Call our hotline to speak with one of our team members to get connected to resources and services available to the community.

Call us for more information and assistance with:

  • Available Food Resources 
  • How to apply for Unemployment Benefits
  • How to apply for Snap Benefits and Medicaid
  • How to get connect to our Medical-Legal Partnership (Lawyer)
  • Where and how to apply for WIC benefits
  • How we can assist with the 2020 Census

Hotline Number:

215-769-1100 x 3692

Hours of Operation:

Monday-Friday 9 am - 4:30 pm