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Introducing PaperCut Job Ticketing for the Westphal Print Center

April 16, 2019

We’re pleased to announce that the Westphal Print Center will be migrating from our current order processing system—Microsoft SharePoint 2010—to PaperCut Job Ticketing!

Screenshot of the Customer View in PaperCut MF Job Ticketing

You already use PaperCut to print to the Canon C65 color printer.

The new submission tool provides several major enhancements:

  • 24‐inch and 36‐inch plots are available at any length, rather than predefined sizes. All orders will now be billed per square foot.
  • You can pay for plots with the same PaperCut balance that you’re already using.
  • You can make comments on your pending orders to ask questions and request help from Westphal Print Center staff.
  • You’ll receive live email updates anytime there’s a change to your order.

To make this transition as smooth as possible, we’ll be rolling out this change in two steps:

  1. Starting Monday, April 22nd, you can submit your large format plot orders via the Print Center button at print.westphal.drexel.edu. The old system will still be available, so you can still use that if you run into any issues. Please let us know about any issues by emailing westphalit@drexel.edu.
  2. On Wednesday, May 1st, the SharePoint site will no longer be available and all plot orders will need to go through PaperCut Job Ticketing.

Step-by-step instructions for ordering via PaperCut are available here.