Submit a large format order to the Print Center

Note: If you're working from off campus, you'll need to connect to Drexel's Virtual Private Network (VPN) before you can connect to the Westphal PaperCut website from your PC or Mac.

Job Submission Policies

-Attach a single PDF file. All other file types will be rejected.

-Your PDF file must be 40MB or smaller.

-Your file must be formatted for the actual size at which you want it printed.

-All files in one order must be the same dimensions.

-Please note the length of each page of the print in the "Length of print in inches" field. The maximum length that can be printed is 96".

-Before submitting, make sure your Papercut Account has sufficient funds. If it does not, your job will be rejected. (Learn how to Add Credit)

-Please allow 24 business hours for your order to be completed. There may be additional delays during high-volume times (i.e. Mid-term and Finals weeks).

-Westphal Print Center is open Monday through Friday. Jobs submitted on Friday will not be completed before Monday.

-Prints that are awaiting pick-up will be discarded 30 days after the completion date.

How to Submit a Large Format Order

Westphal Print Center offers full-service large format printing on 24‑inch and 36‑inch bond. Submit an order in PaperCut Job Ticketing.

Animated image showing a user uploading a large format document in PaperCut Job Ticketing.

Go to print.westphal.drexel.edu.
Sign in with your Drexel username and password.
Select Print Center.
On the Westphal Print Center page, choose a product, and select Start Order.
Select Attach file, select the file you want to submit, and then select Open.

Tip: You can also drag files from File Explorer or Finder straight to the Files pane.

Enter a title for your order.
Choose how many copies of the large format print you want.
Enter the length of your large format print.
Choose a due date for your order.
Add additional instructions. This step is optional.
Select Submit.

You will receive an order confirmation email.

Our refund policy

We will accept refund requests for eligible prints within 7 days of the print date. Your request will be reviewed by the Print Center Manager. Refunds are subject to approval.

If your print is eligible for a refund, you will receive your refund in 3-5 business days. Refunds will be applied to your PaperCut account balance.

We provide refunds for quality issues caused by the printer, such as paper jams, low toner, and smudges.

Print issues caused by human error are non-refundable. These include:

Incorrect choice of print options, such as paper size, duplex printing, or quantity.

Improper formatting.

Use of low-resolution files and images.

Spelling and grammatical errors.

LARGE FORMAT PRINTS

If your large format print from the Westphal Print Center has a quality issue caused by the printer, we'll reprint your order at no charge. In the case that the order can't be reprinted, we'll offer you a refund. Refunds will be applied to your PaperCut account balance.

To request a reprint, please call 215.895.1580 or visit the Westphal Print Center to speak to a Print Center Attendant.