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Submitting Documents to Drexel Central

Update Regarding Contacting Drexel Central

As part of the University's response to the coronavirus (COVID-19), Drexel Central's office will be closed for the entire spring quarter. Additionally, the Call Center is closed on Friday, March 20, and will resume normal hours of operation on March 23, 2020.

Drexel Central will still be providing assistance to students during this time. Given limited call center staffing, students and families should utilize AskDrexel as the primary method of communication. Students will also continue to be able to make one-on-one Zoom appointments with Drexel Central representatives via their My Success Team channel in DrexelOne.

Please note that since the offices will be closed, there will be delays to processing documents submitted via mail or fax. All students should  submit documentation via AskDrexel to avoid delays.

There are several different ways to submit documents to Drexel Central. Please be sure to read all instructions listed on forms or webpages regarding specific documentation carefully, as some forms and requirements have special submission instructions.

Electronic Upload (Financial Aid Documents Only)

Both prospective and current students can submit financial aid related documents electronically.

Prospective Students – Discover Drexel

Prospective and admitted students who have submitted an application to Drexel can use Discover Drexel to upload any documentation that the Office of Financial Aid has requested.

  • Log in to Discover Drexel.
  • Select the Financial Aid tab.
  • If you have outstanding requirements, they will be listed in the Outstanding Requirements section.
  • You can expand any listed outstanding requirement by selecting the requirement title. If the requirement has a corresponding request for documentation, you will see a Submit button below the requirement description.
  • Select the Submit button to open the document uploader. Review the upload instructions and add documents via the drag and drop method or by selecting files from your computer.

    Please Note:

    • You can only upload files in PDF or PNG format.
    • You can only upload 10 individual files per requirement.
    • ONLY upload documents related to the requirement you have selected.
    • Once you have uploaded documents, the document upload feature is no longer available for a specific requirement.
  • When you have added your documents, select Start Upload.
  • If your documents have uploaded successfully, information regarding upload date, time, and type of file will display below the associated requirement title in the Outstanding Requirements section. It may take a few minutes for the status of the requirement to update, indicating your documents have been received; you may be required to refresh the page in order to see the update.
  • If the Office of Financial Aid determines that additional documentation is required and changes the status to Incomplete, you will be able to upload the additional documentation for that requirement again.

If you have documentation but the associated requirement does not provide you with the "Upload" option, you will need to submit your documents using one of the other methods listed below.

Current Students – DrexelOne

Current students can submit documentation that has been requested by the Office of Financial Aid for any outstanding requirement via DrexelOne.

  • Log in to DrexelOne.
  • Select the Billing + Financial Aid tab.
  • Outstanding requirements will be listed in the Financial Aid Requirements section of the Financial Aid channel. Depending on the time of year and your status, you may have multiple academic years you can choose to view information about. Ensure the academic year you are inquiring about is selected.
  • You can expand any listed outstanding requirement by selecting the requirement title. If the requirement has a corresponding request for documentation, you will see a Submit button below the requirement description.
  • Select the Submit button to open the document uploader. Review the upload instructions and add documents via the drag and drop method or by selecting files from your computer.
  • Once you have added your documents, select Start Upload.
  • If your documents have uploaded successfully, information regarding upload date, time, and type of file will display below the associated requirement title in the Outstanding Requirements section. It may take a few minutes for the status of the requirement to update, indicating your documents have been received; you may be required to refresh the page in order to see the update.
  • If the Office of Financial Aid determines that additional documentation is required and changes the status to Incomplete, you will be able to upload additional documentation for that requirement again.

If you have documentation but the associated requirement does not provide you with the "Upload" option, you will need to submit your documents using one of the other methods listed below.

Via AskDrexel

Students can submit documentation via AskDrexel.

Fax and Mail

Fax Number: 215.895.2939

Mailing Address:

Drexel Central
Suite 106, Main Building
3141 Chestnut Street
Philadelphia, PA 19104

Scholarship Checks

Private scholarship checks should be mailed to the Cashier's Office.

Mailing Address:

Cashier's Office
Suite 106, Main Building
Drexel University
3141 Chestnut Street, Philadelphia PA 19104