Contact Us

Parents and Family Members: While Drexel University is committed to ensuring a student's family shares in the college experience, the Family Educational Rights and Privacy Act (FERPA) limits the types and content of all communication between the University and family members. All students should review the information about FERPA with their families to ensure they understand the best way to communicate with Drexel.

Drexel Central Offices

University City Campus
Suite 106, Main Building
3141 Chestnut Street
Philadelphia, PA 19104

Office Hours

Week 1 of Each Quarter
Monday–Friday: 9 a.m. to 5 p.m.

All Other Weeks
Monday, Wednesday–Friday: 9 a.m. to 5 p.m.
Tuesday: 9:30 a.m. to 5 p.m.

Electronically – AskDrexel

If you would like to send Drexel Central an email inquiry, log in to AskDrexel and follow the instructions below. Due to the current volume, Drexel Central will respond to your inquiry within 48–72 business hours.

AskDrexel Instructions for Current Students, Faculty, and Staff

  • Visit AskDrexel.
  • Choose the "Current Students, Faculty, and Staff" link on the AskDrexel main page.
  • Start with the "Answers" button and enter your search terms in the search bar below the button.
  • If you still cannot find an answer to your question, select the "Ask a Question" button to submit an inquiry to Drexel Central.
  • You will be prompted to log in to DrexelOne using your user ID and password.
  • Select a topic under "Drexel Central Services" from the dropdown menu, and provide us with your name, parent's email address, your question, and if applicable, documents attached.
  • Complete your inquiry by choosing the "Continue..." button.
  • Select the "My Stuff" button to review past inquiries and the status of those inquiries.


Drexel Central's Call Center provides phone services to our students and families:

Phone Hours

Week 1 of Each Quarter
Monday–Friday: 9 a.m.–5 p.m.

All Other Weeks
Monday, Wednesday–Friday: 9 a.m.–5 p.m.
Tuesday: 9:30 a.m.–4:30 p.m.

Cashier's Window

The Cashier's Window for the Cashier's Office is located in the University City Drexel Central Office, Suite 106 Main Building.

Cashier's Window Hours

Monday through Friday:
10 a.m. to 1 p.m.
2 p.m. to 4 p.m.

Contact Us


Monday and Wednesday–Friday: 9 a.m.–5 p.m.
Tuesday: 9:30 a.m–5 p.m.

During Week 1 of Each Quarter: Monday–Friday: 9 a.m. to 5 p.m.