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Electronic Learning Resources

We seek to maximize opportunities for learning through the effective, efficient, and cooperative utilization of electronic learning technologies regardless of time and distance. The goal of electronic learning is to complement and enhance the state’s existing higher education resources and to serve at the pleasure of our students, faculty, and staff.

Blackboard Learning SystemTM is the web-based course management system used by the College of Nursing and Health Professions. Blackboard allows faculty to deliver entire courses online or to supplement traditional on-campus classes with online content. Blackboard also enables instructors to provide students with course-related materials, assignments, discussion boards, live classroom, online quizzes, communication features, and more.

The degree to which Blackboard is used in a course varies. For example, instructors may supplement an on-campus class by putting their syllabus and handouts in their courses. In contrast, other courses may be conducted entirely through Blackboard, without any on-campus sessions. If you are enrolled in a course that uses Blackboard, be sure to find out how Blackboard will be used in that course.

Online Learning Technical Guidelines - Please read – Important Information (PDF)

24/7 Technical Help

For help with Blackboard Learn, please contact the Drexel Instructional Technology Group via telephone during business hours (8:00 a.m. - 6:00 p.m.) at 215.895.1224. Outside of regular business hours, including weekends and holidays, callers will be presented with a choice to press 1 to leave a message for ITG or press 2 to connect with off-hours support.

PLEASE NOTE: this should not replace your normal communication with your instructor when your questions are related to course material and the nature of assignments. Please write to your instructor with these questions.

Faculty Services and Contacts

Faculty should contact Caroline Feenan, Instructional Systems Administrator, at for the following services:

  • Blackboard System Technical Issues;
  • Blackboard login help;
  • Blackboard course shell requests; and
  • Blackboard copy course requests.
Caroline Feenan
Room 11622-H
Phone: 267.359.5729

Student Enrollment

Students are enrolled into Blackboard courses using registration information from Banner. Students may not be able to see their courses listed or be able to access them until the beginning of the term. If you do not see your courses listed in Blackboard by the first day of class, please contact Caroline Feenan, Instructional Systems Administrator, via email at Please have your full name, email ID, course number and section number ready.

PLEASE NOTE: If a student drops a course after the drop/add deadline, it may take time for those changes to be reflected in Blackboard. Please contact your academic advisor to drop a course within the deadline.

Blackboard Email Policy

All students must activate their Drexel email account for use in our online courses. You can activate your email account with Drexel at once you have completed the registration process. Any email you send to your instructors must include your official Drexel name or ID and as part of your email address.

Passwords in Blackboard

Your password in Blackboard will be the same as your DrexelOne email password. For technical help with passwords or DrexelOne, contact the Drexel IRT Help Desk at 215.895.2020.

Instructional Design Support

Instructional design support is available to provide faculty with the information, resources, training, and consulting they need to effectively use the technologies available to them at the College of Nursing and Health Professions. Our goal is to help faculty implement appropriate technology resources to enhance teaching and learning.


Training sessions offered include a variety of topics:

  • Blackboard Learn (creating quizzes and group projects, uploading files, managing Grade Center, etc.)
  • Turnitin (creating and grading assignments, uploading rubrics, building grading forms, etc.)
  • Kaltura Media (uploading video files, managing Media Library, tracking students’ progress in watching the videos, etc.)
  • Collaborate (recording a live session, creating breakout room activities, setting up polls, etc.)
  • iWebfolio (managing electronic portfolio, uploading files, etc.)
  • Camtasia (recording narrated Power Point presentation, editing the video, saving it for the future upload on Blackboard, etc.)
  • Methodology of teaching online; best practices and additional resources.

Drexel Instructional Technology Group - main campus

Korman Center Room 109
Phone: 215.895.1224