Support Personnel

The School offers technical assistance to the Drexel BIOMED community through support teams that specialize in various technologies and applications. Unless otherwise noted, most professional staff are available from 8 AM to 5 PM.

General IT Assistance

Robert Matthews
Systems Administrator

Service Request Form

Remedyforce can also be used to submit support tickets. Just click on the "Service Request Form" link to the right, then select "Biomed IT" from the dropdown menu asking, "Who would you like to contact?"

Web Development, Marketing & Communications

Steve Detofsky
Communications Coordinator

Shaima Albugami
Assistant Director of Web & Digital Media

Service Request Form

Remedyforce can also be used to submit web update and/or development tickets. Just click on the "Service Request Form" link to the right, then select "Biomed IT" from the dropdown menu asking, "Who would you like to contact?"