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Recognized Leaders In Health Administration

Make your mark with a degree that will grow in demand as the healthcare field grows and expands. At Drexel, health care knowledge meets real-world health challenges in the classroom and beyond.

Health Administration Department

The Health Administration Department offers programs for you to seek employment in administrative or managerial positions in the ever-expanding health care sector. Graduates from our programs go on to work in hospitals, clinics, managed-care companies, health-insurance companies, law, and health-marketing firms.

Our dedicated and highly-qualified faculty have extensive training and professional experience in their specialty areas.

Our students can choose to complete their Health Administration education with in-class (daytime and evening) courses, online courses, and Saturday courses. This flexibility makes it possible for working professionals to complete a Bachelor of Science degree completely with online courses or completely with Saturday courses.

The HSAD program has initiated a new accelerated, dual-degree 3+2 BS/MPH program with the Dornsife School of Public Health of Drexel University. Qualified students will be able to earn a Bachelor of Science degree in Health Services Administration and a Master of Public Health degree in only five years. The HSAD program is an Associate Member of the Association of Undergraduate Programs in Health Administration (AUPHA).

Programs

Bachelor of Science in Health Services Administration
If you have an interest in management, health services administration will prepare you for a variety of settings.

Minor in Health Services Administration

Master of Health Administration 
The MHA program is designed to provide students with essential knowledge required for senior managerial and planning work within the health services and systems sectors.

Medical Billing and Coding Certificate Program—Undergraduate
Begin or enhance your career with this online option in medical billing and coding.

Accelerated Track Option:

Health Services Administration/Public Health - BS/MPH Dual-Degree Program

Health Administration Faculty

View Profiles

News & Events

 

05/01/17

A paper by health sciences student Taylor Collins and her professor, Krista L. Rompolski, PhD has been published. “Hypothalamic Amenorrhea: Causes, Complications & Controversies” appears in Journal of Student Research in Volume 6, Issue 1.
 
Stella Lucia Volpe, PhD, professor and chair of the Department of Nutrition Sciences, was the recipient of the Distinguished Scholar Award at the Annual Sports, Cardiovascular, and Wellness Nutrition (SCAN) Symposium in Charlotte, North Carolina. The award recognizes Volpe’s outstanding contribution to research in the field of dietetics and her commitment to scholarship.
 
Margaret Finley, PT, PhD, associate professor, Department of Physical Therapy and Rehabilitation Sciences, is one of six faculty to receive a career development award from the Office of Faculty Affairs for 2017- 2018. The award is designed for tenure-track faculty members to increase their exposure to colleagues at other institutions who will be mentors and collaborators. Finley’s proposal is the "Biopsychosocial Approach to Musculoskeletal Pain with Applications to Spinal Cord Injury." As part of her award activities, Finley will visit the labs of Richard Shields, PT, PhD, FAPTA and Laura Frey Law, PT, PhD at the University of Iowa. Steven George, PT, PhD, Duke University, and Shields will give presentations at Drexel University. Collectively, the mentors will provide a foundation for application of genetic phenotype biomarkers and measurement of psychosocial behaviors in adults with spinal cord injuries. 
 
Ryan J Clancy, MSHS, MA, PA-C, DFAAPA, clinical instructor in the physician assistant program, has been recognized as a Distinguished Fellow of AAPA. Clancy earned this national recognition due to his outstanding contributions to patient care and the profession during his years as a physician assistant. He also demonstrated significant dedication and involvement in the community of Philadelphia.
 
Health Administration Press (HAP) will be publishing a book co-edited by Stephen F. Gambescia, PhD, MEd, MBA, MHum, MCHES, professor in health services administration about “Managing the Nonprofit Health Organization in the New Economy.” HAP is a leading publisher of health administration and is affiliated with the Association of Health Care Executives (AHCE).
 
CNHP is hosting the 6th Annual Philadelphia Area Simulation Consortium: Assessment and Evaluation in Simulation on June 15, 2017. The consortium provides opportunity for specialty-specific breakout sessions, presentations featuring innovative uses of simulation for education, research, simulation technicians, and administrators; and to promote regional networking for hospital based and academic simulation centers. Key note speakers include Tony Errichetti, PhD, CHSE and Kathie Lasater, EdD, RN, ANEF, FANN.
 
Sherry Goodill, PhD, BC-DMT, NCC, LPC, Creative Arts Therapies department chair, moderated a panel discussion, "The Arts and Healing" on Thursday, April 6 as part of a performance by Jessica Lang Dance at the Prince Theater, presented by NextMove Dance. The panel also included veteran Mike Mulligan, who spoke about his use of the arts in his recovery and healing process. The performance that followed featured all new work by Jessica Lang Dance, including "Thousand Yard Stare," a physically riveting tribute to veterans set to Beethoven's String Quartet #15. The title refers to the blank and bewildered gaze of the shell-shocked soldier returning from war. 
 
The official establishment of The Center for Family Intervention Science (CFIS), the first research center in the College of Nursing and Health Professions was recently announced. The Center is directed by Guy Diamond, PhD, associate professor and faculty member in the Couple and Family Therapy department. The CFIS will foster interprofessional collaborations among faculty interested in research that promotes family strengths and reduces barriers to child and family health and wellbeing. The Center is committed to working with diverse populations throughout the life span and in both university and community settings. PhD students and post-doctoral fellows in the College interested in family-centered interventions will have opportunities to engage in Center activities. The Center will also support training, clinical, and policy-related activities related to family intervention science. 
 
 
Sponsored Research
 
Brandy-Joe Milliron, PhD, assistant professor, Department of Nutrition Sciences was awarded $22,300 for her project Heart Healthy Cooking Lab: Youth Exploring Wellness through Gardening. 
 
Clare Milner, PhD, associate professor, Department of Physical Therapy and Rehabilitation Sciences, was awarded $14,000 for her project Impact Shock and Risk of Stress Fracture in Walking, Marching and Running. 
 
Both projects involve interprofessional research teams. Funding is for one year. The findings will enable the investigators to apply for extra-mural funding.
 
Ming Yuan Low, student in PhD Program in Creative Arts Therapy was recently awarded a research grant by the Mid-Atlantic Region of the American Music Therapy Association for his study entitled ‘The Music Interaction Scale: Examining Inter-rater Reliability of a New Nordoff-Robbins Scale’. This study will be in collaboration with the AJ Autism Institute at Drexel and the Nordoff-Robbins Music Therapy Center at New York University. Low’s research advisor is Joke Bradt, PhD, MT-BC, Associate Professor, Department of Creative Arts Therapies.
 
 

05/01/17

 
Now that the topic of health care “reform” has resurfaced onto the national policy agenda, here is a five-point plan that can bring real reform to bring health care to all Americans. To move in this radical, but effective, direction, the loyal ACA supporters need to accept the reality that Obamacare is not sustainable; it is imploding. And those keen on repeal and replace must be open that this plan is not socialized medicine but consistent with Americans’ historical values to “promote the general Welfare.”
  • Dump insurance companies:  Health care and health insurance are two different activities that assist in making us healthy. We need attention to our health care providers and system, not fussing with health insurance rules and regulations. Obamacare was souped-up policy incrementalism that focused on health insurance but did little to improve cost and care. Health insurers, in the end, are fat in the system whose aim is to artfully move us between and among risk pools. ACA put a leash on the tiger, but we are still left with the tiger.
  • Get employers out of health care: Companies and all organizations should invest their people and their time in doing whatever it is the companies purport to do, e.g. make better widgets or provide better service. Having employees and consultants involved in our health care is more fat and waste in the system. Have these people go back to work.  Furthermore, when our property (labor) is linked, even tacitly, to our person (health care of), we abdicate control to our employer, and thus we misuse an inalienable right. Such an exchange of our person is philosophically and morally untenable. We must relieve employers of any control over our health care. 
  • Draw money to a single government entity: Moving money between and among entities is more fat and waste in the system. Each citizen can pay to our government something and the government, in turn, pays the providers. Collect the money from the citizenry through our income tax system, according to each of our abilities to pay. The amount, we should be hopeful, is something our social economists can determine.  
  • Establish evidence-based panels that define standards of basic and humane care: The problem in the current system is we have multiple expert panels with conflicting opinions on care. We have the talent and people with reason and compassion to establish official guidelines for basic care. This advice is analogous to us turning to the U.S. Preventive Services Task Force for advice on what to do in health care.  
  • Keep our mix of health care providers: Our health care providers and the many support services and products that go into a market-driven health care system is something we can be proud of. Providers are driven by our willingness as a people to use our talents, experiment, invent, and innovate and work hard to improve the human condition. We should do all that we can to develop a health care system that supports the people who wish to work in these most important professions and businesses-- be they private, nonprofit or government established.  Government providers need only expand and contract delivery of service when there is a gap that the private and nonprofit providers are not filling. The challenge is to create a system where those who excel and are committed to the healing arts can reach everyone and be properly rewarded. 
 
If we are “one nation under God,” so to speak, and agree to respect each other’s inalienable rights, doesn’t it make sense that we all join in the same health risk pool and work from there. This five point plan repeals the fat and waste that has built up and supports what is fundamental to caring for our people. 
 
Stephen F. Gambescia is professor of health services administration at Drexel University. Sfg23@drexel.edu 
 

05/01/17

Talking about healthcare these days can cause a person a lot of stress and invariably heated discussions. It’s scary. It’s not an easy thing to unpack or understand. There may be too many players at the table, but one thing is for sure, a career in Health Services Administration will be incredibly diverse and interesting. That’s exactly what drew Damian Dodge to eventually settle on it as a major. 
 
Dodge began his collegiate experience at Drexel as a biology student looking to go into medicine, so a desire to be in healthcare was already there. His first 12 to 18 months were stressful, not only for the typical reasons that most find college demanding, but also because Dodge represents the United States as a top-ten, nationally ranked ice dancer who, along with his partner, spends six to eight hours per day on the sport. He began to question his choice of major. “After the first year or so, I just wasn’t really sure about bio, especially with skating and all of my other experiences,” said Dodge. “I was having a hard time relating it to my life. Then I took a Health Services Administration (HSAD) class and it revealed this whole other world of healthcare that didn’t involve being in a clinical situation,” he added. He said that the more classes he took, the more he could relate the information to his skating, coaching and volunteering as a crisis counselor. It just seemed to be a much better fit for him.
 
Having just advanced to the seniors, he wants to see how far he and his partner, Julia Biechler, can take skating, but Dodge has also put some thought into what he wants to do with his HSAD degree. Pushing his body to the degree he does requires constant surveillance. He’s had a bevy of sports therapists and orthopedic specialists over his career and knows how perilous having poor options in healthcare can be for skaters. He’s not disregarding disparities that the state of our current healthcare system has for many, and he’s well aware of the limitations and restrictions doctors and other clinicians have placed on them. It’s that shift from quality of care to meeting quotas for many of the doctors Dodge has seen that has proven being a doctor was not for him. His HSAD classes opened his eyes to everything administrators have a hand in — human resources, patient relations, quality assurance, program creation and implementation and organizational development. “I could go into risk management to help doctors who, while they are doing their jobs and delivering better care, may miss something,” he stated. “Imagine if two patients with the exact same last name were put in the same hospital room. A mistake could be catastrophic for both patients and the organization. That’s when the risk manager comes in and says, ‘maybe it’s not a great idea to have two Smiths in the same room.’” Dodge realized what an incredible impact he could have on an entire organization from the patients to the employees and stakeholders. Administrators focus on accountability for patient care as well as the bottom line.
 
Dodge’s experience as an athlete has identified another area of administration where attention needs to be paid; non-professional athletics. “With sports like skating where you don’t go professional — that’s like retiring for us — we are like the NCAA athletes where we can’t get paid to train or compete,” he explained. Skaters can get sponsors and grants, but it rarely covers all their expenses, including and especially the medical ones. He pays $300 per week (his co-pay) for physical therapy as part of his regular training. Injury can be disastrous particularly when you may not be able to afford the best medical care to get back to training quickly. “I’ve seen world-class athletes, at the top of their career with the right coaches and prime skating locations, suffer a devastating injury. Because of their location and insurance, they are forced to take whatever care they get.” The quality of care he and his ilk have access to is very different than that of a professional athlete who have doctors, therapists and trainers as part of their team. “It seems like they don’t have to worry about anything because they have someone available to them 24/7,” he shared. “It’s not like that for skaters. When we travel for competition, Team U.S.A has a doctor and staff and there are healthcare administrators who work with athletes at our headquarters.” He’s decided that he, too, would like to work with athletes in some capacity. He’s s seen far too many skaters quit because of finances and staying healthy. “It comes down to ‘I can either eat or have another lesson or I had physical therapy this month so I can’t afford my rent.’” Dodge admits it’s a lofty goal, but he wants to play a part in determining a way to resolve this for skaters.
 
Another area of Dodge’s life that plays a part in his love of health services administration is his volunteering as a counselor for Crisis Text Line. For the last two years, he’s texted with countless individuals who need someone to talk to but for whatever reason can’t call. Crisis Text Line is free, 24/7 support for those in crisis. Anyone of any age can text 741741 from anywhere in the USA to text with a trained crisis counselor. He sees it as an awesome responsibility to potentially have someone’s life in your hands. Dodge admits how much pressure there is doing this kind of work and the grueling training, something with which he is quite familiar, they go through so they can handle everything from suicide, mental and physical abuse, relationships and parents. He explained that the nonprofit provides counseling for the counselors especially if they have an active rescue. “There are a series of questions we have to ask through a series of steps to code a texter, like the ER. If someone is at a level four, we’re required to have our services send a signal to their phone to locate them then we have to call the local authorities so they can get to them quickly,” Dodge said. He disclosed that his first active rescue was the worst thing he’d experienced. “You’re texting with someone for an hour or more and they stop answering or they make a particular comment and you won’t hear from them again.” But he’s had good outcomes too. Someone texted in that “I talked to Damian. He saved my life.” Crisis counselors hear the worst fathomable stories, but Dodge finds it so rewarding when he can help someone find a way to cope. He chose Crisis Text Line because of how quickly they are growing. Initially it started as group support in different communities doing youth counseling. “It was just talk support for people in different circumstances,” he described. “But then, one day, someone texted into the company, ‘my dad is raping me every day. He’s in the room. I can’t call. Please help.’ That’s when they saw the benefit of having a 100 percent, text-only service,” added Dodge. He reported that most of what they get are kids during the school day who duck into the bathroom stall when they are getting bullied. He’s texted with kids that are seven and eight years old, but he’s also communicated with people who are 80. Another benefit of the service is, because of agreements they have with all the big data providers (AT&T, Sprint, etc.), nothing will show up on a bill or anywhere someone could see it. There is a record kept by Crisis Text Line, but once a person texts ‘Stop,’ the system closes down and when he or she deletes the conversation, it’s gone.
 
This training has also helped Dodge in his capacity as a skating coach. “I now pick up on subtle things my students say,” he shared. That seems to be helpful for both him and them. “I work with these kids 10 to 15 hours a week — I’m a big part of their lives. They train, go to school and go home. If they can’t open up, then what happens?” He had a student who was self-harming and drinking at 14 years old. He picked up on a comment, something that didn’t sit well with him and because of his training, he knew what questions to ask. He admits the scrutiny and bullying today’s kids are exposed to is terrible. All it takes is someone to record one mistake you make and post it online for a life to take a tragic turn. Dodge is grateful for this training and readily acknowledges that it has helped in so many areas of his life including pursuing his education at Drexel.
 
Come June 13, Damian Dodge will graduate with a degree in Health Services Administration and a minor in organizational management. Despite his skating career and his volunteer work with Crisis Text Line, he is graduating on time. “I spend eight to ten hours a day on my sport and another two to four hours volunteering and that doesn’t include traveling to compete,” he explained. “I’ve had some extremely understanding professors and some who aren’t. Some terms I’ve missed three or four weeks of classes, and somehow it hasn’t taken me longer than four years to finish.” It’s clear that Damian Dodge will be very successful in his future endeavors. If he can be as organized a health services administrator as he is a skater, student, coach and crisis counselor, the sky will be his only limit.

Written by Roberta S. Perry
 
 

 
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