Standard IV: Support of the Student Experience

Picture of Michelle Spina
Lynne Hickle


Michelle Spina: Director of Inter-College Advising, Enrollment Management & Student Success

Michelle Spina serves as the Director of Inter-College Advising within Enrollment Management and Student Success and has worked at Drexel for five years. Michelle went to the University of Pennsylvania and earned a Masters of Science in Education in Mental Health and a Masters of Philosophy in Education in Professional Counseling. Currently, she is pursuing a Doctorate of Education in Educational Leadership and Management at Drexel University. In her current role, Michelle is responsible for leading university-wide academic advising initiatives to develop strategies that enhance the student academic experience and help students fulfill their educational goals.

A photo of James Stimpson
Jim P. Stimpson


Jim P. Stimpson, PhD: Professor of Health Management and Policy and Senior Associate Dean for Education, Dornsife School of Public Health

Jim Stimpson is a faculty and administrator with the Dornsife School of Public Health. Jim’s mission is to discover and disseminate evidence for public policy decisions that improve population health and equity. He works to connect the next generation of public health and healthcare workers with the tools to advocate for effective public health policy change. Most of Jim’s career has been spent in public health and this experience has helped to build relationships with collaborators from multiple, diverse perspectives. These collaborations have enabled him to work on high impact projects to improve people’s lives such as Medicaid expansion, smoking prevention, and improving access to care for underserved populations. During Jim’s time as Senior Associate Dean, he increased enrollment by over 100%, led the school to reaccreditation with the Council on Education for Public Health (CEPH), launched new education support activities, navigated the pivot to remote instruction during the pandemic, and reorganized support for academic programs and advising to increase quality and efficiency. For his my faculty profile. 

Standard IV Description

Across all educational experiences, settings, levels, and instructional modalities, the institution recruits and admits students whose interests, abilities, experiences, and goals are congruent with its mission and educational offerings. The institution commits to student retention, persistence, completion, and success through a coherent and effective support system sustained by qualified professionals, which enhances the quality of the learning environment, contributes to the educational experience, and fosters student success.

Standard IV Criteria


An accredited institution possesses and demonstrates the following attributes or activities:

1. clearly stated, ethical policies and processes to admit, retain, and facilitate the success of students whose interests, abilities, experiences, and goals provide a reasonable expectation for success and are compatible with institutional mission, including:

a. accurate and comprehensive information regarding expenses, financial aid, scholarships, grants, loans, repayment, and refunds;

b. a process by which students who are not adequately prepared for study at the level for which they have been admitted are identified, placed, and supported in attaining appropriate educational goals;

c. orientation, advisement, and counseling programs to enhance retention and guide students throughout their educational experience;

d. processes designed to enhance the successful achievement of students’ educational goals including certificate and degree completion, transfer to other institutions, and post-completion placement;

2. policies and procedures regarding evaluation and acceptance of transfer credits, and credits awarded through experiential learning, prior non-academic learning, competency-based assessment, and other alternative learning approaches;

3. policies and procedures for the safe and secure maintenance and appropriate release of student information and records;

4. if offered, athletic, student life, and other extracurricular activities that are regulated by the same academic, fiscal, and administrative principles and procedures that govern all other programs;

5. if applicable, adequate and appropriate institutional review and approval of student support services designed, delivered, or assessed by third-party providers; and

6. periodic assessment of the effectiveness of programs supporting the student experience.

Standard IV Committee Members

Name Title Office/Department  Standard
James Stimpson Faculty Co-Chair Dornsife School of Public Health IV
Michelle Spina Staff Co-Chair Intercollegiate Advising (EMSS) IV 
Caitlin Brady Associate Director, Undergraduate Programs and Recruitment LeBow College of Business IV 
Debora Lee Clower Assistant Vice President, Presidential Advisory Councils Presidential Advisory Councils IV
Robert Curran Director Drexel Central IV
Timothy Gilrain* Assistant Dean Goodwin College of Professional Studies IV
Lynne Hickle  Executive Director, Cooperative Education  Steinbright Career Development Center IV 
Joanne Mathiason PhD Drug Discovery & Development Program; Professor of Pharmacology & Physiology Graduate School of Biomedical Sciences and Professional Studies (DUCoM) IV

*Member(s) who contributed to the committee who are no longer with Drexel University.