Terms and Conditions
Use of the DragonDollars program is bound by the following Terms and Conditions:
Filling the card DragonDollars is a prepaid account. You must fill the DragonCard with funds prior to using it for purchases. All monies you pay to fill the card are actually held by the University in escrow for you, separate from the physical DragonCard. You may fill the card by cash, personal check (payable to Drexel University), money order, VISA, MasterCard, AMEX or Discover. Payment will be placed on your DragonCard when we receive good funds. If we agree to fill your card before your personal check has cleared, you understand and agree that you will be liable to the University should your check return unpaid. We are entitled to freeze any funds remaining on your DragonCard in this event. In addition, you will be billed all related bank fees charged to the University. At the time you fill the card, you can designate the appropriate DragonDollars spending category: Bookstore, Campus Dining Services, or Comprehensive where funds can be used at all participating Dragon Dollar locations. Once you allocate the funds to a particular spending category they can only be moved to another spending category with the consent of the person who originally paid the funds. Once you have filled the DragonCard with DragonDollars, you cannot receive these funds back as cash unless you graduate or officially withdraw from the University. Any funds remaining in the DragonDollars at the end of a term will rollover into the next term.
To utilize the funds on your DragonCard, present your DragonCard to any participating merchant who will swipe the card and debit your funds. You agree to use DragonDollars only for legitimate purchases of goods or services. You may not permit any other person to use the DragonCard issued to you.
Information on Card Usage
You can obtain information regarding usage of DragonDollars, including the amount of funds remaining in the account, where the funds have been used, and any additions made to the fund by contacting the DragonCard Office at 215.895.6095. Transaction information is also available in the DragonCard online portal, accessible in the DrexelOne portal or via the DrexelOne Mobile App.
The prepaid funds will be held in an escrow account until used. In order to establish this Escrow Agreement, you agree to enter into the Escrow Agreement attached hereto and made a part hereof. The Escrow Agreement is between you and Drexel University. The Escrow account established is for the benefit of the University's vendors and merchants that will eventually receive payment in return for providing goods and services under the DragonDollars program.
We will not release information about your participation in the DragonDollars program to third parties without your consent, unless we receive a subpoena or other legally mandatory request for such information. Information about the Family Educational Rights and Privacy Act (FERPA) can be viewed here. In addition, we may use information you have provided to us in surveys. We may also use information derived from how you use DragonDollars.
Changes in Terms
We will give you at least 21 days advance notice of any changes in the terms of your DragonDollars that would result in increased fee or liability for you or limitations on the frequency or dollar amount of DragonDollars use unless we are required to make an immediate change for security reasons. If we make an immediate and permanent change to terms of your DragonDollars, we will notify you in writing within 30 days. Termination of Agreement The University retains the right to terminate this Escrow Agreement and your participation in the DragonDollars program at its sole and absolute discretion if (1) You use the card in a fraudulent manner; (2) You breech any term or condition of this agreement.
The laws and regulations of the Commonwealth of Pennsylvania govern this agreement.
If you believe your card has been lost or stolen, contact the DragonCard Office immediately. If you tell us within two (2) business days, you can lose no more than $50 if someone used your DragonDollars without your permission. If you do not contact us within two (2) business days, you can lose as much as $500. If your statement shows an incorrect transfer, contact the DragonCard Office immediately. If you do not tell us within 60 days, you can lose those funds. For the purpose of these disclosures, our business days are Monday through Friday excluding University Holidays. If we do not complete a transfer to or from your account on time, we will be liable for your losses or damages. We will not be liable if: (1) through no fault of ours, you do not have enough money in your account to make the transfer; (2) the transfer would go over the actual balance on your card; (3) the terminal was not working properly and you were aware of the breakdown at the start of the transfer; (4) If circumstances beyond our control prevent the transfer.
Refund information can be reviewed here.