New Office Hours & Support Resources for SAP Ariba and Concur

To better support the Drexel community, Accounts Payable & Procurement Services are expanding the ways you can connect with our teams and access guidance for SAP Ariba and Concur.

New: Bookable Office Hours

Microsoft Bookings is now available as a more efficient way for you to schedule dedicated time with our teams for questions, troubleshooting, or guidance on specific transactions. Booking links are accessible in multiple locations for your convenience, including our team’s email signatures, the Ariba and Concur landing pages, and our AP & Procurement website.

Use the links below to connect with the appropriate team based on your support needs:

• Sourcing: For assistance with requisitions, purchase orders, encumbrances, and contracts
• Accounts Payable: For assistance with invoices, payments, and supplier onboarding
• Travel & Expense: For assistance with travel, P-Card, and Concur

On-Demand Training & Resources

We encourage you to take advantage of the SAP Ariba Training Resources available on our website, including recorded training sessions and short how-to videos, step-by-step quick reference guides, and FAQs.

As a reminder, timely completion of required steps, such as entering receipts to support purchase orders, is critical to ensure invoices can be processed and suppliers paid without delay.

AP & Procurement Services is committed to continuing to expand support options and provide clear, accessible guidance. If you have any questions, please don’t hesitate to contact us.