RightNow CRM

RightNow Client-Relationship Management (CRM) training is for undergraduate academic advisors who submit academic changes on behalf of their students. Changes that are evaluated in RightNow for approval and processing include Change of Curriculum and Status (CCS), Leave of Absence (LOA) and University Withdrawal requests.

RightNow trainings are scheduled upon request. To schedule training, please contact us at Please be sure to include your full name, department and Drexel user id.