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TurboTax Instructions

All Drexel University, Academy of Natural Sciences of Drexel University and Drexel University Online employees, regardless of whether you elected electronic or paper delivery, now have the option to import their W-2 information in TurboTax! To initiate this feature, please have your W-2 in hand because you will need information from Box B for the Employer Identification Number (EIN) and Box 1 for the password. Questions regarding your W-2 should be directed to the Payroll Department (payroll@drexel.edu).

To use this application, you must have a valid Social Security number (SSN), User ID, and W-2 Box 1 amount to sign in. Only employees with active domestic home addresses are eligible. The import feature is available for TurboTax’s Deluxe, Premier, and Home & Business versions. This feature will not work for the Basic/Free version. Please browse TurboTax’s website for more product details.

In the Federal Taxes section of TurboTax, you will be prompted to enter the Employer Identification Number (EIN) from your W-2 (usually in Box B):

If the EIN is entered correctly, you will be led to the Drexel University, Academy of Natural Sciences of Drexel University and Drexel University Online sign-in page, as shown below:

To import your Drexel University W-2 you will need to provide the following:

  • Your SSN. Dashes are not required.
  • Your DrexelOne userID:Drexel EIN. User ID must be all lowercase and the EIN found on your Drexel W-2 with the dash.
  • Exact amount in Box 1 on your Drexel W-2

For example:

  • 123456789
  • abc123:23-1352630
  • 2500.17

To import your Academy of Natural Sciences of Drexel University W-2 you will need to provide the following:

  • Your SSN. Dashes are not required.
  • Your DrexelOne userID:ANS EIN. User ID must be all lowercase and the EIN found on your W-2 with the dash.
  • Exact amount in Box 1 on your ANS W-2

For example:

  • 123456789
  • abc123:23-1352000
  • 2500.17

To import your Drexel University Online W-2 you will need to provide the following:

  • Your SSN. Dashes are not required.
  • Your DrexelOne userID:Drexel EIN. User ID must be all lowercase and the EIN found on your Drexel W-2 with the dash.
  • Exact amount in Box 1 on your Drexel W-2

For example:

  • 123456789
  • abc123:47-3606161
  • 2500.17

Please Note: You must enter a colon ": " between your DrexelOne userID and employer EIN in the User ID field. 

If you do not know your Drexel user ID, please email the Help Desk, consult@drexel.edu.

We ask for your SSN as an additional security measure to make certain that you are the only person who has access to your account. This information is only used to identify your account. We do not pass this data to any third parties. All W-2 data is stored in the Banner Administrative Systems Database, at Drexel University. TurboTax also assures a secure Internet connection to download your information right into your TurboTax return, safeguarding your information by using the latest encryption technology.

Error Messages

If you get an error message, "Unable to Import Your Information. Response from Drexel University, the Academy of Natural Sciences and Drexel University Online: Signon Invalid," check that your SSN, user ID, and password (Box 1 amount from your W-2) are correct before trying again.

Should you enter your credentials incorrectly 3 times, you will receive the following error message, "User password lockout." Your account will be locked for one hour. Please wait, then verify your Drexel user ID and Box 1 from your W-2 and try again. If you still are having problems contact finsec@drexel.edu. Under no circumstances are you to give anyone your SSN or your Box 1 information to resolve this issue. Please do NOT email your SSN or your Box 1 W-2 information; simply email that you are having trouble logging into the import, provide a telephone number and we will contact you.

Once you click Continue, it can take approximately one minute for the import to complete. If an error message appears saying, "Drexel University, the Academy of Natural Sciences and Drexel University Online is not available at this time; please try again later," or "Account not found," or if no information is returned, please email drexel_hr@drexel.edu.

When the import is complete, you will be given an opportunity to review the details of your W-2. To verify this information, you will need to compare this with the W-2 issued by Drexel University, the Academy of Natural Sciences of Drexel University or Drexel University Online. If the details of your W-2 are as expected, click Continue. If not, you can edit the fields then click Continue. Please note that you will be responsible for your W-2 information provided on your tax return. For additional support regarding this feature, please use TurboTax’s help links within the application.

International Students and Scholars

If you are a nonresident alien for U.S. tax purposes, you cannot use TurboTax to file your U.S. tax return. TurboTax does not support the filing of IRS Forms 1040-NR or 1040-NREZ. Instead, review instructions for filing your taxes using Glacier™ Tax Prep. For more information please e-mail the Office of Tax Compliance, taxoffice@drexel.edu.