iLab has a comprehensive help menu and offers technical support by phone or through a ticketing system that you may use at any time if you have questions.
Getting Started
- Navigate to the core page: https://drexel.ilab.agilent.com/
- Click sign in using Drexel University credentials*
- You will be directed to the Drexel Connect page where you can enter your Drexel credentials
- Once you have entered your credentials, click the ‘Connect’ button
- You will be directed to an iLab Registration page where you will need to select your PI/Lab and verify your contact information
- Once your registration has been submitted, your advisor will receive a notification that you have requested membership to their lab in an automated message from iLab. They will need to approve your membership and assign any Drexel Fund numbers for your use
- Once approved, please navigate to the Materials Characterization Core page (Under Core Facilities in upper lefthand drop down) and fill out the “Introductory Request”. You will also need to fill out a “Training Request” for the instruments you wish to use.
*If you are an external user of the facility you will not be able to login with Drexel credentials. Please set up an iLab account instead. Start by clicking “Register” in the upper left corner. The rest of the process is very similar to the instructions posted above and the video instructions.
Training Video
Play recording (21 mins)
The following timestamps may help you to find specific information in the video
- Logging in with Drexel credentials (1:10)
- Registering for iLabs account (2:27) - This applies for External Users without Drexel credentials.
- Navigation after login (6:51)
- About the core (7:08)
- Schedule to use a microscope (7:20) - making new reservation and editing existing reservations
- Service request (12:07) - Training request is like service request
- View requests (13:20)
- Contact us (15:25)
- Using Kiosk (15:40) - For logging in and out of instrument sessions.
Videos were filmed, edited and produced by Natalie Fetzer (Drexel '22) and Michael Gaynor (Drexel '23).