For specific details regarding accounts closure and reactivation, please review the Abuse and Suspension and Leaving Drexel sections under Accounts & Email Policies.
Tips for a Smooth Transition when Leaving Drexel
When you leave the University, eventually you must also relinquish most or all of your email and accounts services. Setting up and transferring emails to a new account can be time consuming; allow enough time to complete this process by planning ahead!
Obtain a New Email Service Provider
When your Drexel account is closed, you'll most likely need a new email service provider. You can use another email account that you already have set up or create a new one. If you have an Internet Service Provider (ISP) at home (Verizon, Comcast, AOL, etc.), it probably provides one or more email account with its service. There are also a number of free internet email services like Gmail, Yahoo and Hotmail. If you created a LinkEdu account while at Drexel, it remains active indefinitely.
Notify Correspondents of Your New Email Address
After your Drexel accounts are closed, your @drexel.edu email addresses will stop working and any new email received will be returned to sender as undeliverable.
Forward Your Old Drexel Email Address
Extended email forwarding is available in certain circumstances and is explained under the Leaving Drexel section of Accounts & Email Policies.
Alumni are also eligible for an @alum.drexel.edu email forwarding address provided by Alumni Relations.
Copy Messages You Wish to Keep
There are a few different ways to retrieve your mail from the Drexel mail server.
- Option 1: use an email client (e.g. Outlook, Apple Mail, Entourage) and copy the emails from Webmail to your local, personal folders on your computer. For assistance on how to add your webmail account to your email client, please see the links below:
Once configured, move all mail (inbox, sent and other folders) from your webmail account to the respective folders that are located on your machine.
- Option 2: move all of your email from the Webmail account to a secondary email account (e.g. Gmail, Yahoo, Hotmail, etc.) Simply add your Webmail account and your secondary email account to an email client (e.g. Outlook, Apple Mail, Entourage). Once you have both email accounts added, drag and drop the emails you wish to save from your Webmail account to the respective folder in your secondary email account.
- Option 3: log into Drexel Webmail and forward all important messages individually to your secondary email account. This option works well when there are only a handful of messages you wish to save.
- Option 4: Yahoo and Gmail both offer services which allow you to move messages from your Drexel inbox into your Yahoo or Gmail account. Note: this only imports the inbox, not sent messages or other email folders. Settings for email retrieval:
- Mail Server: pop.mail.drexel.edu
- Port: 995 (override the default POP port)
- Secure connection
- Your own Drexel email user ID and password