Email Service Moving to Office 365
May 26, 2017
An email sent by Drexel Information Technology on Friday, May 26 with the subject "Reminder: Drexel Email Service Moving to Office 365" is legitimate. Its links were provided and verified by Drexel IT, which also updated the IT website. Do confirm that you can sign in to the Office 365 portal as instructed in the email.
Support Expiration for Office 2010 and 2011
May 16, 2017
Microsoft Office 2010 for Windows and Office 2011 for Mac are no longer available at Drexel. Mainstream support for Office 2010 ended October 2015, and mainstream support for Office 2011 is, according to Microsoft, scheduled to end October 2017.
Cyber Attack Alert
May 16, 2017
A worldwide outbreak of ransomware is rapidly spreading across Windows computers that have not yet installed the March 2017 Windows Update. Drexel IT applied the March 2017 update to over 7,000 Windows computers. Windows computers that are not centrally managed may still be vulnerable and should immediately run Windows Update.
Office 365 Email Migration Updates
May 1, 2017
Migrations of local Exchange email accounts to Exchange email in the cloud with Office 365 are in progress. Thus far, 57 groups of faculty and professional staff have been migrated. See the current Migration Schedule here, but note that this schedule is subject to change.
Reminder: Service Status and Outages
March 21, 2017
Information about past, current, and future service outages (planned and unplanned) can be found on the Drexel IT home page in the "Service Status" box. This box lets you know, at a glance, if IT services are up and running or down for maintenance.
Old Computer Equipment? Contact TechServ
March 9, 2017
Drexel faculty and professional staff: Do you have old computers on, or even under, your desk? There's no better time than now to dispose of them and free up your office/desk space.
Verify Your CrashPlan Backup
March 6, 2017
If you use CrashPlan Pro E, verify that it is backing up your files according to schedule. Recently updated backup software might require users to sign in to restart backup.
February Tech Update - Office 365 Special Issue
February 10, 2017
The Technology Update Office 365 Special Issue has been posted to the archive here! In this issue, Drexel IT provides updated information on the availability of Office 365 to Faculty, Professional Staff, and Students, and important information regarding the migration of Drexel email to Office 365 over the next several months. Please read this issue to ensure preparedness for these upcoming major changes.
Be Suspicious—Very Suspicious
January 11, 2017
At Drexel, we have seen a recent increase in users receiving scam emails that claim to be from Drexel entities such as Payroll or Blackboard Learn. Learn how to recognize and protect yourself from these email scammers.
Introducing Drexel University Information Technology
January 11, 2017
This past year, in Drexel's continued effort to support the "One University" vision, the Office of Information Resources and Technology and the College of Medicine Information Technology team were consolidated into one organization. In recognition of this union, a new name has been selected, and we are now Drexel University Information Technology. We will use Drexel IT or just IT as our short names.
Drexel Connect Service Updated
January 9, 2017
The Drexel Connect service was updated on Wednesday, January 4, in the late evening. Drexel Connect is used to access DrexelOne, Drexel Learn, Banner, and many other services.
Technology Update for November
November 17, 2016
The Technology Update newsletter for November 2016 has been posted to the archive here! Some major developments in Drexel IT, announced within, are in the pipeline.
Korman Expansion Project Continues
October 24, 2016
As the Korman Expansion Project continues, work has shifted from the newly-finished back door to the major work on the front door.
IRT Help Desk Has Moved!
August 24, 2016
The IRT Help Desk is now Tech Lounge on the Square in the Creese Student Center at Chestnut Square. This new space is bright, welcoming and great for students to meet up, gather, and collaborate. Students can bring their own devices or use one of the PCs or Macs we have available--all in this central location. Get assistance from the same Help Desk folks you have known in the Korman Center for many years.
DragonFly3 Network Update
August 17, 2016
On Sunday, August 21, Drexel updated the DragonFly3 wireless network. Most computers, tablets and phones accepted the update automatically, but some might still need help to re-connect.
Email Attachments from Learn Causing Errors in Webmail
July 7, 2016
Drexel IRT has received a few reports from users who are having issues opening email attachments in Drexel Webmail. This has occurred primarily with emails that contain attachments generated by Drexel Learn. While we develop a solution, IRT recommends that emails with attachments are NOT sent through Learn. Instead, instructors should place the file within the course and direct students to the appropriate location.
Announcing the Consolidation of COM IT and Drexel IRT
June 21, 2016
In our continued effort to support the "one university" vision, the College of Medicine Information Technology team will be consolidated with Drexel's Information Resources & Technology Team as of July 1, 2016.
MATLAB Access Expanded University-Wide as of July 1
June 20, 2016
The Office of Information Resources and Technology and Office of the Provost have expanded MATLAB / Simulink access everywhere and for everyone at Drexel as of July 1, 2016. You can begin downloading this application now. Visit https://software.drexel.edu for instructions.
Accounts and Computer Services Information for Graduating Students
May 20, 2016
Congratulations to the Class of 2016! We would like to call your attention to some of the continuing computing services that Drexel's Office of Information Resources and Technology (IRT) offers you, as well as the changes that will take place with your account this summer.