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Office 365 Email Migration Updates

April 14, 2017

Migrations of local Exchange email accounts to Exchange email in the cloud with Office 365 are in progress. Thus far, 43 groups of faculty and professional staff have been migrated. See the current Migration Schedule here, but note that this schedule is subject to change.

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Reminder: Service Status and Outages

March 21, 2017

Information about past, current, and future service outages (planned and unplanned) can be found on the Drexel IT home page in the "Service Status" box. This box lets you know, at a glance, if IT services are up and running or down for maintenance.

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Old Computer Equipment? Contact TechServ

March 9, 2017

Drexel faculty and professional staff: Do you have old computers on, or even under, your desk? There's no better time than now to dispose of them and free up your office/desk space.

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Verify Your CrashPlan Backup

March 6, 2017

If you use CrashPlan Pro E, verify that it is backing up your files according to schedule. Recently updated backup software might require users to sign in to restart backup.

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February Tech Update - Office 365 Special Issue

February 10, 2017

The Technology Update Office 365 Special Issue has been posted to the archive here! In this issue, Drexel IT provides updated information on the availability of Office 365 to Faculty, Professional Staff, and Students, and important information regarding the migration of Drexel email to Office 365 over the next several months. Please read this issue to ensure preparedness for these upcoming major changes.

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Be Suspicious—Very Suspicious

January 11, 2017

At Drexel, we have seen a recent increase in users receiving scam emails that claim to be from Drexel entities such as Payroll or Blackboard Learn. Learn how to recognize and protect yourself from these email scammers.

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Introducing Drexel University Information Technology

January 11, 2017

This past year, in Drexel's continued effort to support the "One University" vision, the Office of Information Resources and Technology and the College of Medicine Information Technology team were consolidated into one organization. In recognition of this union, a new name has been selected, and we are now Drexel University Information Technology. We will use Drexel IT or just IT as our short names.

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Drexel Connect Service Updated

January 9, 2017

The Drexel Connect service was updated on Wednesday, January 4, in the late evening. Drexel Connect is used to access DrexelOne, Drexel Learn, Banner, and many other services.

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Technology Update for November

November 17, 2016

The Technology Update newsletter for November 2016 has been posted to the archive here! Some major developments in Drexel IT, announced within, are in the pipeline.

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Korman Expansion Project Continues

October 24, 2016

As the Korman Expansion Project continues, work has shifted from the newly-finished back door to the major work on the front door.

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IRT Help Desk Has Moved!

August 24, 2016

The IRT Help Desk is now Tech Lounge on the Square in the Creese Student Center at Chestnut Square. This new space is bright, welcoming and great for students to meet up, gather, and collaborate. Students can bring their own devices or use one of the PCs or Macs we have available--all in this central location. Get assistance from the same Help Desk folks you have known in the Korman Center for many years.

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DragonFly3 Network Update

August 17, 2016

On Sunday, August 21, Drexel updated the DragonFly3 wireless network. Most computers, tablets and phones accepted the update automatically, but some might still need help to re-connect.

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Email Attachments from Learn Causing Errors in Webmail

July 7, 2016

Drexel IRT has received a few reports from users who are having issues opening email attachments in Drexel Webmail. This has occurred primarily with emails that contain attachments generated by Drexel Learn. While we develop a solution, IRT recommends that emails with attachments are NOT sent through Learn. Instead, instructors should place the file within the course and direct students to the appropriate location.

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Announcing the Consolidation of COM IT and Drexel IRT

June 21, 2016

In our continued effort to support the "one university" vision, the College of Medicine Information Technology team will be consolidated with Drexel's Information Resources & Technology Team as of July 1, 2016.

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MATLAB Access Expanded University-Wide as of July 1

June 20, 2016

The Office of Information Resources and Technology and Office of the Provost have expanded MATLAB / Simulink access everywhere and for everyone at Drexel as of July 1, 2016. You can begin downloading this application now. Visit for instructions.

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Accounts and Computer Services Information for Graduating Students

May 20, 2016

Congratulations to the Class of 2016! We would like to call your attention to some of the continuing computing services that Drexel's Office of Information Resources and Technology (IRT) offers you, as well as the changes that will take place with your account this summer.

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Technology Update for April

April 22, 2016

The Technology Update newsletter for April 2016 has been posted to the archive here! Be sure to check back (current Tech Update issue) for news and updates concerning technology at Drexel.

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Apple Ends Support for Quicktime for Windows

April 19, 2016

Apple has ended support for Quicktime 7 for Windows. Without updates or support, this application presents a security vulnerability that hackers can exploit to gain access to computers or sensitive information. As such, IRT recommends that all users uninstall the Quicktime application as soon as possible.

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Korman Classrooms Going Offline in June 2016

April 4, 2016

The Korman Computing Center Expansion Project begins June 2016 and will continue for more than a year. Demolition and construction will create noise and vibration across the entire timeframe of the project, and thus preclude high-quality teaching, learning, and training activities from taking place in Korman classrooms and training rooms.

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Protect Your Data - Back It Up

March 31, 2016

The importance of backing up data is a year-round concern, but World Backup Day, on March 31, brings awareness to how much of our lives is stored in digital media (e.g. photos, videos, and files) and the importance of backing up that data.

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New Video and Audio Recording Spaces Open in Korman

March 21, 2016

IRT has launched two new production spaces on the lower level of Korman: one video recording studio, and one audio room. These dedicated spaces are equipped with high-definition and 4K video cameras, professional lighting and sound pick-up, a teleprompter, sound control fixtures, Drexel-themed and blank back-drops, and more.

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Increasing the Security of Accounts and Passwords

February 24, 2016

In the increasingly complex and connected digital environment, a strong password is vital. To better safeguard the sensitive records and information held at the University, on February 25, 2016, Drexel will implement three changes to how passwords for computer accounts can be set.

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Technology Update for February - Regular Issue

February 25, 2016

The Technology Update newsletter for February 2016 - Regular Issue has been posted to the archive here! Be sure to check back (current Tech Update issue) for news and updates concerning technology at Drexel.

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Tech Alert: Remote Desktop and VPN

February 17, 2016

The University will be changing the way that Remote Desktop can be used from off-campus locations. The change will also affect college computer lab services that relay on virtual desktop or remote desktop features. Beginning on February 24, 2016, to start a Remote Desktop session, you will need to first connect to Drexel's network.

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Technology Update for February Data Privacy Month

February 18, 2016

The Technology Update newsletter for February 2016 - Data Privacy Month has been posted to the archive here! Be sure to check back (current Tech Update issue) for news and updates concerning technology at Drexel.

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Data Privacy Day: January 28
Data Privacy Month: February 2016

January 28, 2016

While January 28 is Data Privacy Day, annual awareness for data privacy spans from January 28 to February 29 this year. Both Data Privacy Day and Data Privacy Month provide institutions (and individuals) the opportunity to educate the public on the safe and secure use of cyber environments.

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Support for Older Versions of Internet Explorer Ends on January 12, 2016

January 8, 2016

Microsoft has announced that beginning Tuesday, January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.

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