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Tips for Navigating the Technical Aspects of Online Learning

  • Make sure you are familiar with the technology tools that you are supposed to be using for the course. If you are not already familiar, familiarize yourself prior to being required to use the tool.
  • If you are participating in an online discussion using a tool such as Zoom, try to wear headphones if you can. This minimizes feedback and generally makes for a better online discussion experience.
  • Mute your microphone in an online discussion forum, unless you are speaking. This helps to avoid background noise that can distract the class or group.
  • If you can, try to share your video in an online discussion format. It is more engaging for the learners and the instructors if they can see that other people are participating and engaging in the course.  
    • With that said, if you are having issues with bandwidth when you engage in online video chat or discussion, try turning off your video and see if that improves your ability to engage in the session.
  • If a particular technology tool does not seem to be working, try using a different browser to launch the tool. Certain tools work better with certain browsers. Ask your instructor if this is a perpetual issue for you.
  • Respect online privacy. It is not appropriate to share others’ personal information online.

Resources for troubleshooting and specific tools