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Frequently Asked Questions

patient treatment

Is this an urgent care center?

We are here to provide primary care (diagnosing and treating illnesses) as well as wellness services including physicals, screenings and monitoring for chronic conditions. If you are experiencing a medical emergency, please call 911 or visit your local emergency room.  

Is insurance required for these services?

Nope! We do not accept insurance for any of the services mentioned above. Our behavioral health counseling sessions are priced on a sliding-scale fee based off a variety of factors (income, expenses, etc.) determined by you and the therapist. Primary care appointments are free, but reserved for individuals without health care insurance. We can not see insured patients for our primary care, but are more than welcome to partake in our screening services and other various programs.

Are appointments necessary?

Appointments are required for our behavioral health counseling services only. Our primary care hours are walk-in, but appointments are available. If interested, please call 215-571-3241 for more information.

Is there parking available?

Indeed there is! We have a free parking lot located on site at the Dornsife Center for Neighborhood Partnerships that is accessible from Brandywine St. If the lot is full, there is street parking available on the surrounding blocks.

There are 3 buildings at 3509 Spring Garden St. Where is the HUB?

We are located on the second floor of the carriage house (the big red brick building located in the back of the property. If you are having any difficulties finding the HUB, please ask any guard on site and they will point you in the right direction.

Can I get to the HUB via public transportation?

Yes! Listed below are the various methods of transportation that will get you to our location at 3519 Spring Garden St:

SEPTA Bus Routes:

SEPTA bus routes #31 and #43 have stops on the corner of 35th and Spring Garden, located right outside of the Dornsife Center.

SEPTA Market-Frankford Line:

(From Center City): Take MFL Westbound to 34th Street Station. Exit and proceed north up 34th street until you get to the intersection of 34th and Spring Garden. Take a left and walk one block until you arrive at the Dornsife Center located at 35th and Spring Garden.

(From West Philadelphia): Take MFL Eastbound to 34th Street Station. Exit and proceed north up 34th street until you get to the intersection of 34th and Spring Garden. Take a left and walk one block until you arrive at the Dornsife Center located at 35th and Spring Garden.