Important Update

An important update on the WELL Clinic: On November 14, 2025, at 5:00pm, the WELL Clinic will close and will no longer provide services or care to clients. All previously scheduled appointments with WELL Clinic providers will be maintained until the closing date. If you need any assistance or have questions, please feel free to reach out to us at (215) 553-7500 or email at WELLClinic@drexel.edu.

If you were a prior client at the WELL Clinic, and should you need a copy of your medical record, you may request your records by reaching out to Drexel to request your records. Prior to requesting your medical record, please visit Drexel University’s Notice of Privacy Practices for Protected Health Information (https://drexel.edu/compliance-policy-privacy/privacy/privacy-policies/notice-of-privacy-practices).

Please note that clients do not have the right to access a provider’s psychotherapy notes. Psychotherapy notes are notes that a mental health professional takes during a conversation with a client. They are kept separate from the client’s medical and billing records. HIPAA also does not allow the provider to make most disclosures about psychotherapy notes about you without your authorization.

For the steps to release your medical records, please visit the Drexel website: https://www.drexelmedicine.org/patient-services/request-medical-records/.

The completed authorization form can be emailed to HIMrequests@drexel.edu, faxed to 215.255.7305 or mailed to:

Drexel Medicine Health Information Management Department
New College Building
245 North 15th Street, 6th Floor Suite 6122
Philadelphia, PA 19102

**If you need a paper copy of the form, call the HIM staff at 215.255.7321 and one will be mailed to you.

It has been an honor and privilege for us to serve you at the WELL Clinic.

Sincerely,