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Web Services Training and Accounts

The University Communications Marketing team provides training, documentation, and support for applications used to manage Drexel's academic and administrative websites.

Trainings will no longer be conducted face to face in the Korman Center.   Please sign up and Web Services will set up a Zoom training.  Information will be e-mailed to you a few days prior to the scheduled training. 

Sitecore Training

Intro to Sitecore training focuses on the basic processes required to create and manage web content using the content management system. It is primarily intended for new users that will be editing existing websites or new sites being actively developed.

Accounts & Approval

Sitecore accounts and training require the approval of site managers. Three user roles are available that offer varying levels of permissions:

  • Manager accounts may create, edit, and delete items and then publish changes with no additional approval process required.
  • Contributor Plus accounts may create, edit, and delete items but must request that a site Manager then review and publish the changes.
  • Contributor accounts may only edit items and must request that a site Manager review and publish the changes.

Sign up for Sitecore Training

Sitecore Training Schedule

(Please note: You must sign up at least 2 business days in advance)

Title Date & Time Location
Intro to Sitecore
Monday, March 14, 2022
10 - 11 a.m.
Zoom
Intro to Sitecore
Thursday, March 31, 2022
3:30 - 4:30 p.m.
Zoom
Intro to Sitecore
Monday, April 11, 2022
11 a.m. - 12 p.m.
Zoom
Intro to Sitecore
Monday, April 28, 2022
3-4 p.m.
Zoom
Intro to Sitecore
Monday, May 9, 2022
3-4 p.m.
Zoom
Intro to Sitecore
Thursday, May 26, 2022
11 a.m.-12 p.m.
Zoom
Intro to Sitecore
Monday, June 6, 2022
3:30-4:30 p.m.
Zoom
Intro to Sitecore
Thursday, June 23, 2022
3:30-4:30 p.m.
Zoom
Intro to Sitecore
July 7, 2022
3-4 p.m.
Zoom
Intro to Sitecore
Monday, July 18, 2022
11 a.m.-12 p.m.
Zoom
Intro to Sitecore
Thursday, August 4, 2022
10:30-11:30 a.m.
Zoom

University Events Calendar Training

Student workers and co-ops are currently not issued Calendar accounts and should not attend training.

This web-based application is intended for faculty and staff that regularly add and manage events on the University Events Calendar on behalf of their department or college.

Accounts & Approval

University Events Calendar accounts and training require the approval of site managers. Two user roles are available that offer varying levels of permissions:

  • Admin accounts may create, edit, and delete events and then publish them with no additional approval process required.
  • User accounts may create and edit events that a department Admin must then review and approve to publish.

Sign up for Events Calendar Training

Events Calendar Training Schedule

Title Date & Time Location
Events Calendar Training
Thursday, March 10, 2022
2-3 p.m.
Zoom
Events Calendar Training
Thursday, April 7, 2022
11 a.m. - 12 p.m.
Zoom
Events Calendar Training
Thursday, May 12, 2022
2-3 p.m.
Zoom
Events Calendar Training
Thursday, June 9, 2022
11 a.m. - 12 p.m.
Zoom
Events Calendar Training
Thursday, July 9, 2022
11 a.m. - 12 p.m.
Zoom
Events Calendar Training
Thursday, August 4, 2022
3-4 p.m.
Zoom

Digital Office Hours

Have a quick question? Need walk-in training on a particular topic? Sign up for our Sitecore Open Office Hours where you can come to chat with us weekly about any "how-to" technical questions in Sitecore. (Please note we are unable to answer any migration or administrative questions at the office hours)

Support

The web support team is available Monday-Friday, 8 a.m.-5 p.m., to answer questions regarding general web governance at Drexel University and user support for the Sitecore content management system and the University Events Calendar. Please call or email if you need assistance: 215.895.0202, websupport@drexel.edu.


Virtual