For a better experience, click the Compatibility Mode icon above to turn off Compatibility Mode, which is only for viewing older websites.

Coronavirus: Frequently Asked Questions

Learn more about COVID-19 and measures you can take to prevent the spread of coronavirus from Charles B. Cairns, MD, dean of Drexel University College of Medicine and senior vice president of Medical Affairs.

General

What is the coronavirus?

The 2019 novel coronavirus (COVID-19) is a new virus that causes respiratory illness in people and can spread from person-to-person. This virus was first identified during an investigation into an outbreak in Wuhan, China and has been detected in almost 70 locations internationally, including in the United States.

What are the symptoms of the coronavirus?

Symptoms of the virus include fever, headache, cough, sore throat, shortness of breath or difficulty breathing, chills and or body aches.

How can I avoid being exposed to the virus?

There is currently no vaccine to prevent the COVID-2019 infection. The best way to prevent infection is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory viruses, including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.

  • Avoid touching your eyes, nose and mouth with unwashed hands.

  • Avoid close contact with people who are sick.

  • Stay home when you are sick.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces.

  • Practice social distancing and stay at home to help flatten the curve.

What should I do if I think I was exposed to the virus?

Aside from self-isolating, if a student has developed fever with cough or shortness of breath, or has had contact with someone who is suspected to have coronavirus, the student is advised to call the Drexel Student Health Center right away at 215.220.4700.

Faculty and professional staff are advised to seek medical care by calling their primary care doctor and asking to be evaluated for the COVID-19 infection. Immediately after calling your provider, please contact covid19health@drexel.edu and provide your name and a phone number to be contacted by a Drexel representative. It is imperative that the University is aware of any exposure risk to the members of the Drexel community.

What is Drexel doing to minimize the risk of contracting the coronavirus?

Drexel is increasing awareness across campus regarding proper hygiene and social distancing. In addition to cleaning surfaces and disinfecting large common areas with foggers, as recommended by the CDC, the University is also enhancing access to alcohol-based hand sanitizers.

Custodial personnel have been trained and are using products that combat coronavirus, as well as the flu and other contagions, and have increased disinfection frequency of “high touch” areas around campus. While campus buildings are closed as of March 20, Drexel Environmental Services will also be going into all classrooms and non-lab areas and wiping down light switches, door hardware, surfaces and the like with an approved disinfectant.

The Office of Real Estate and Facilities has also worked with landlords in the University’s leased locations to ensure similar steps have been taken there as well.

The best way to limit the spread of viruses is through good hygiene, including covering your mouth with a tissue when coughing; covering your nose with a tissue when sneezing; washing your hands frequently; avoiding touching your eyes, nose and mouth with unwashed hands; avoiding close contact with people who are sick; staying home if you are sick; and sanitizing and disinfecting frequently touched spaces.

Events

Will on-campus events continue?

In accordance with stay-at-home directives issued by the governor to limit the spread of COVID-19, on-campus events have been cancelled, postponed indefinitely or are now being held remotely. 

Can student groups continue to hold events?

Beginning Saturday, March 14, Student Life is canceling all student organization events until further notice.

  • Event Form processing: Student Life staff will begin to deny the event forms for upcoming events. If you have specific questions regarding your event form, please comment on that form.
  • Reschedule: At this time, these events will not be rescheduled. However, as the situation with COVID-19 develops, Student Life will provide information regarding how and when to reschedule any events.
  • Financial Impact: Please collect a list of any paid expenses associated with any canceled event. Send that list to studentorgevents@drexel.edu for assistance.
  • Future Events:Student organizations may continue submitting event forms and purchase requests for events after April 30, although they will not be processed until further information is known regarding the status of the remainder of the spring term around April 20.
  • DragonLink: future announcements and/or updates will be added to the DragonLink homepage in an effort to share information most effectively.

Student Life staff is adjusting timelines and plans for re-recognition and funding allocations and will communicate via DragonLink as soon as they are finalized.

If student organizations are unable to meet their spending requirements specific to their annual allocation, SAFAC and GSA are currently evaluating requirements and will update information via DragonLink when it is finalized.

Please note, these recommendations have been made considering the health and safety of the University and Philadelphia community. If student groups continue to operate events with external constituents, the students and/or groups may go through the student conduct process. However, online engagement with your student organization members is encouraged, and Student Life is looking into ways to support the Drexel community using digital platforms.

Will Drexel’s galleries close?

As part of Drexel's commitment to preserving and maintaining the health and safety of all members of its community, starting March 16 many professional staff will be working remotely and all university buildings will only be accessible to those who are issued DragonCards. Due to these measures Drexel Unviersity's galleries, including the A. J. Drexel Picture Gallery, Rincliffe Gallery, Pearlstein Gallery and Fox Historic Costume Collection Gallery will be closed until further notice. Efforts are being made to reschedule and/or extend exhibitions that were planned during this time and information will be available on the individual collections' and gallery websites.

Travel

Can faculty and students travel to China, Italy, South Korea or other countries?

Travel by faculty and professional staff to China, South Korea, Iran and Italy previously was restricted unless approved by the provost. Now, Drexel is imposing a ban on all University international travel. Questions about international travel should be directed to the Provost’s Office. The University will cancel all international co-op placements for the spring-summer cycle and study-abroad programs for the spring term, as well as the spring break Intensive Courses Abroad and student organization international travel. All education abroad programs will be discontinued for the spring term, but students who are abroad on Drexel-affiliated programs in non-high-risk countries will be permitted to stay to complete their programs.

More information on CDC travel recommendations

More updates to travel restrictions from the Office of Global Engagement

Will international co-op and other programs be affected?

Drexel will cancel most international co-op placements for the spring-summer cycle. The only students that will be permitted to do an international co-op will be students that are returning to their home country to complete their co-op, through a special approval process. These students should reach out to their co-op advisor for more information on the steps required to complete an international co-op for the upcoming cycle. 

Study-abroad programs for the spring term, as well as the spring break Intensive Courses Abroad and student organization international travel have been cancelled.

All education abroad programs will be discontinued for the spring term, but students who are abroad on Drexel-affiliated programs in non-high-risk countries will be permitted to stay to complete their programs. Refund information will be provided by the Office of Global Engagement and Education Abroad.

Should I be aware of any guidelines while traveling internationally?

Drexel travelers should be aware that as of March 19, the U.S. State Department is advising against travel abroad and urging Americans abroad to return immediately or plan to remain where they are for an extended period of time. There are significant entry restrictions in place for many countries, including the United States, for any travelers arriving from China. This includes potential restrictions on U.S. citizens for entry to the country. Travelers to international destinations who have been in China in the 15 days prior to travel should check with their airlines about any restrictions for entry into their destination country.

More information on CDC travel recommendations

FAQs for international travelers from the Office of Global Engagement

Travel: Faculty and Staff

What do I do if I have planned business travel?

Effective immediately and until further notice, domestic and international University-related travel is prohibited.

I have planned personal travel to a CDC Level 1 risk designation. What should I do?

As of March 19, the U.S. State Department is advising against travel abroad and urging Americans abroad to return immediately or plan to remain where you are for an extended period of time. In accordance with CDC guidelines, you may be subject to a 14-day self-isolation upon your return. You are strongly encouraged to report any planned personal travel to your immediate supervisor and your HR Business Partner.

I have planned personal travel to domestic locations where there have been known outbreaks or have declared a state of emergency. What should I do?

You should continue to monitor the CDC risk designation for your planned travel location. You may be subject to a 14-day self-isolation upon your return. You are strongly encouraged to report any planned personal travel to CDC Level 3 risk designation to your immediate supervisor and your HR Business Partner.

I have travel planned to a country with a CDC Level 3 risk designation. What do I do?

As of March 19 the U.S. State Department is advising against travel abroad and urging Americans abroad to return immediately or plan to remain where you are for an extended period of time. Accordingly, personal travel to a CDC Level 3 risk designation is discouraged in order to mitigate risk of exposure. Should the CDC expand the list or change the risk level designation of the country to which you are traveling, you may be subject to self-isolation upon your return to work.

You are strongly encouraged to report any planned personal travel to CDC Level 3 Countries to your immediate supervisor and your HR Business Partner.

What if, due to coronavirus concerns, I need or want to change any personal or professional travel arrangements already booked through Drexel’s Business Travel portal?

You can contact World Travel Inc. directly at 855.809.8166 or drexeltravel@worldtravelinc.com, should you have any questions or concerns. Please also visit the Procurement Services website for more information about the logistics associated with travel bookings on behalf of Drexel.

Human Resources Information

What if I have had contact with an individual who has been diagnosed with COVID-19?

If you believe you have symptoms of COVID-19 (fever, cough or difficulty breathing) or have come into contact with someone diagnosed with COVID-19, please contact your primary care provider for guidance and testing. Immediately after calling your provider, please contact covid19health@drexel.edu and provide your name and a phone number to be contacted by a Drexel representative. It is imperative that the University is aware of any exposure risk to the members of the Drexel community.

How will I be paid if I am showing symptoms or am diagnosed with COVID-19 while working remotely?

If the professional staff member is able and approved to work remotely, they will not be required to use their leave time. Members of a collective bargaining unit should refer to their union contract.

If the professional staff member is unable to work remotely, they will be paid via their sick leave. If they do not have enough sick leave accrued, the professional staff member will be permitted to utilize future sick leave accruals to ensure that there is no disruption in pay. Members of a collective bargaining unit should refer to their union contract.

If the individual is experiencing symptoms and is unable to work as a result, they are required to use their sick leave. If needed, the professional staff member will be permitted to utilize future sick leave accruals to ensure that there is no disruption in pay. Members of a collective bargaining unit should refer to their union contract.

Absences that span more than three days may be covered under the Family Medical Leave Act (FMLA) or the Non-FMLA Medical Leave of Absence. Faculty and professional staff members are encouraged to contact our Leave of Absence Administrator, Lincoln Financial Group. You may file for a leave of absence by phone at 1.888.992.0549 or online by logging in to DrexelOne and selecting “Leave of Absence” in the Benefits Administration section under the “Employee” tab.

What if my family member is showing symptoms or is diagnosed with COVID-19?

Faculty and professional staff members who are off work to care for a family member should use available sick time during their absence. Qualifying family members are outlined in the Sick Leave Policy.

Absences that span more than three days may be covered under the Family Medical Leave Act (FMLA) or the Non-FMLA Medical Leave of Absence. Faculty and professional staff members are encouraged to contact our Leave of Absence Administrator, Lincoln Financial Group. You may file for a leave of absence by phone at 1.888.992.0549 or online by logging in to DrexelOne and selecting “Leave of Absence” in the Benefits Administration section under the “Employee” tab.

Can I ask my faculty/professional staff member if they have COVID-19?

You are permitted to ask faculty/professional staff members how they are feeling in general, but you are not permitted to ask about a specific illness.

Can I communicate with faculty/professional staff members if a co-worker has tested positive for COVID-19?

No. The Americans with Disabilities Act (ADA) restricts employers from sharing personal health information of an employee. Any faculty/professional staff members who have been exposed to or are experiencing symptoms of COVID-19 are required to email covid19health@drexel.edu and provide their name and a phone number to be contacted by a Drexel representative. A physician will review and evaluate the responses to covid19health@drexel.edu and communicate with the impacted department accordingly.

Am I able to access my building on campus?

Drexel has closed all campus facilities to the public until further notice, and effective March 23, only life-sustaining essential personnel are permitted on campus. To access campus buildings, those employees will need to present the letter they received designating them as life-sustaining essential personnel, as well as their DragonCard.

What alternatives to mass transit are available to employees who are required to work onsite?

Employees whose presence is required to support on-site operations, and who normally commute by mass transit, have the option to park at the Drexel garage at 34th and Ludlow streets or in Lot F at 31st and Ludlow streets. Please contact parking@drexel.edu to make arrangements.

As an employee, can I cancel my parking permit for Spring term?

As is standard practice, an employee who wishes to cancel their parking permit can do so via this link: drexel.qualtrics.com/jfe/form/SV_3t9Gd2eJnjlyrdj. Employees can re-register for parking anytime via the ParkDrexel portal available on the Campus+Community tab in DrexelOne. Parking permits are not prorated and terminate at the end of the current month.

Can I change my April pre-tax commuter election? If not, will I lose these funds if they are not used in April?

Because April commuter benefits were loaded onto your debit card in the first week of March, they cannot be changed. However, as long as you remain eligible to participate in the commuter program, these funds will not expire and can be used to purchase commuter products at a later date.

You may wish to cancel your May election and use the unused funds for your May commuting needs. Changes to your May election must be made by April 1. Remember that elections for the remainder of the year can still be changed so long as you make the desired changes by the first of the month, before the month in which the changes apply. Instructions for changing your commuter elections can be found on the Voluntary Benefits page of the HR website.

In addition, SEPTA is offering credits for certain unused and partially used March transportation passes. More information is available at septa.org/pass-refund-info.html.

What if my child’s daycare provider or school has closed as a result of COVID-19?

If the professional staff member is able and approved to work remotely, they will not be required to use their leave time. Members of a collective bargaining unit should refer to their union contract.

If the professional staff member is unable to work remotely, but there is work available, they will be paid via their vacation leave. Members of a collective bargaining unit should refer to their union contract.

My child’s day-care center is closed. Can I make changes to my Dependent Care Flexible Spending Account?

If your child’s day-care or after-school center is closed due to COVID-19, you are able to change your annual election since the change in day-care provider rates is considered a qualifying life event. Changes will be effective the first of the month following the date in which you make the change. For example, changes made on March 28 will be effective starting on April 1. If changes are made on the first of the month, the change will be effective that same date. You can change your Dependent Care annual election by calling 844.690.3992 or updating it online through the benefits portal via DrexelOne.

I am working remotely while the campus is closed to the public, and I do not live in Philadelphia. How does this impact the City Wage Tax that is deducted from my paycheck?

The wages of faculty and professional staff who are working remotely outside of the City of Philadelphia are not applicable to City Wage Tax during this period of remote work. Effective April 1, 2020, the Philadelphia Non-Resident Wage Tax will be turned off for the applicable employee population. For New Jersey residents who currently elect to waive the New Jersey State Tax, the NJ tax will be deducted during this time period. Once Drexel returns to normal operations, the Philadelphia Non-Resident Wage Tax and the New Jersey State Tax will be restored to their current status.

How are non-benefit eligible employees paid if they cannot work because they have traveled to a country with a CDC Level 3 risk designation, have otherwise been exposed to COVID-19, have related symptoms, or their job duties do not permit them to work from home?

Pursuant to the Promoting Healthy Families and Workplaces, Philadelphia Sick Leave Ordinance, these individuals may be eligible to receive up to 40 hours of sick leave. Any additional time off will be unpaid. Members of a collective bargaining unit should refer to their union contract.

Will the University pay for any expenses related to working remotely?

No. The University will not pay for electricity, internet or phone services, office supplies, etc. Should you need a laptop, please work with your supervisor and/or financial administrator to borrow one from IT that can be returned once we are back to normal operations. You may also work with your supervisor if you would like to temporarily take certain equipment from your office to your home to utilize during this time. Given the numerous options for sharing documents online, there should be little to no need for printing capabilities by remote staff. Please note that Comcast is offering special internet services during this crisis: internetessentials.com.

May I take Drexel equipment home to assist with telecommuting during this period?

You will need to seek approval from your manager in order to take Drexel equipment off campus. Please understand that you are responsible for returning the equipment upon your return to work.

What telecommuting resources are available to me?

Drexel IT has provided technology resource webpages on Web Conference Options and How to Connect To Drexel Resources and Services Remotely.

How will I be compensated during the closure of the campus to the public?

Faculty and professional staff required to work on campus: The Essential Personnel Policy was invoked on March 23. Faculty and professional staff Members who have been designated as life sustaining essential personnel will be paid in accordance with the policy, when they are required to work from campus.

Faculty and professional staff working remotely: Regular rate of pay.

Professional staff in positions that cannot accommodate telecommuting: Utilize sick time to record unworked hours. All hours worked must be submitted and approved in accordance with the applicable Payroll Schedules.

Non-benefit eligible faculty and professional staff in positions that cannot accommodate telecommuting (casual faculty, co-ops, temporary, per diem, causal and student employees): Will not be paid unless they are able to work remotely and are submitting hours. All hours worked must be submitted and approved in accordance with the applicable Payroll Schedules. Temporary, Per Diem and Casual employees may be eligible to receive up to 40 hours of sick leave in accordance with the Philadelphia Sick Leave Ordinance. Any additional time off will be unpaid.

What if I’m in the middle of the hiring process?

If you have open positions with candidates who are in the final stages of the recruitment process, and the position is critical to your operation, you may proceed with the hiring process. However, please ensure that your new hire will have the necessary technology to start their position remotely. In addition, you will need to develop an effective onboarding plan that can be implemented remotely. If you have questions regarding an open position or the virtual onboarding process, please connect with your Drexel Human Resources Talent Acquisition Specialist/Consultant.

What is the process for faculty and professional staff scheduled to return from leave at this time?

For faculty/professional staff members who are currently on an approved leave of absence and scheduled to return to work in the near future:

  • If the faculty/professional staff member’s job accommodates working remotely, the expectation is that they return to work as scheduled/approved.
  • If the faculty/professional staff member’s role is critical to operations or necessitates their presence on campus to assist in delivering online education, they will be expected to return to campus to work.
  • If they do not have the necessary equipment to work remotely, faculty/professional staff members should work with their managers on obtaining their equipment. While DragonCards will be needed to access all University-owned buildings, the campus will remain accessible should a faculty/professional staff member need to return for any necessary equipment. The department is required to contact their HR Business Partner prior to the faculty/professional staff member returns to campus.
  • Faculty/professional staff members who work in leased buildings should contact their manager regarding access to their workspace.

What resources are available to me if my job does not accommodate remote work?

Pennsylvania workers affected by COVID-19 closures or reduced hours may be eligible for Unemployment Benefits. Please review the Pennsylvania Pressroom site for more information. If you have questions related to specific circumstances in your work environment and/or the resources available to you, contact your HR Business Partner.

I am an exempt professional staff member, designated as essential life-sustaining personnel. How will my earned floating holiday time be tracked?

Your hours worked on campus will be sent to Human Resources by your department to ensure the floating holiday time is added to your bank. Please ensure to communicate all hours worked on campus to your supervisor.

I have been identified as essential life-sustaining personnel. When am I eligible to receive payment as outlined in the Essential Life Sustaining Personnel Compensation Guidelines?

Life-sustaining essential personnel are to be paid in accordance with the applicable compensation guidelines only when they are working from campus. When life-sustaining essential personnel work remotely, they will be paid regular time for all hours worked.

Do Drexel medical plans cover virtual doctor appointments?

Drexel medical plans offer telemedicine services through MDLive, which allows you to see a board-certified doctor by secure video, phone or mobile app. From March 13 through June 11, 2020, the co-pay for all telemedicine visits through MDLive will be waived. If your primary care doctor offers virtual appointments, the cost for these appointments may also be waived. Virtual visits with your specialist are covered, but the normal cost associated with a specialist visit under your medical plan will apply. See the MDLive brochure [PDF] for more information.

What do I do if I have planned business travel?

Effective immediately and until further notice, domestic and international University-related travel is prohibited.

I am a temporary employee, identified as life-sustaining essential personnel. How will I be paid during the closure of campus to the public?

All temporary employees will be paid their regular rate of pay while working remotely and on campus.

Procurement

How is purchasing affected by the coronavirus pandemic?

All non-essential spending should be halted immediately. Procurement Services has notified Nestle/Ready Refresh, DocuVault, and Canon to discontinue all campus services and/or deliveries effective close of business on Friday, March 20. Read the complete announcement here.

Out of an abundance of caution due to concerns about the potential for cyber-enabled financial crimes, Drexel is suspending its P-Card program until further notice, effective Friday, March 27. Select cards directly related to critical areas of business operations and research activity will remain active. Now that Drexel’s operations are predominantly off-campus, with all travel prohibited, most critical purchasing needs can be accommodated through our Smart Source system. Please remember that all expenses, regardless of purchase method, must be approved by a supervisor or financial administrator before purchase. Read the complete announcement here.

Should I be ordering business-critical supplies?

Yes. There has been a significant disruption in the global supply chain, so please be aware of your inventories and order appropriately to plan for several months.

How should I handle purchasing in-demand supplies (e.g. cleaning, sanitation and personal protective equipment products) affected by the coronavirus pandemic?

Pay close attention to pricing and do NOT order items at inflated pricing. Please visit the Procurement Services website for information about purchasing such products.

Please refer to this guidance document [PDF] from the federal government regarding precautions to take when purchasing personal protective equipment (PPE). If you have any questions, concerns, or needs with respect to PPE or other purchases related to the COVID-19 situation, please contact sourcing@drexel.edu.

Where do I charge my COVID-19 related purchases?

Unbudgeted expenses directly related to the COVID-19 emergency response should be charged as follows:

  • Chart D: 110001-5999-160
  • Chart S: 111001-5999-160
  • Chart O: 112001-5999-160

Are there any Smart Source workflow changes I should know about due to the pandemic?

Yes. Procurement Services implemented changes to requisition review workflows to ensure appropriate stewardship of essential Drexel funds during this critical and unprecedented time. Strategic Sourcing is reviewing all requisitions of $100 or more, and Procurement leadership reviews all requisitions of $50,000 or more. In addition to reviewing to ensure that goods or services meet a critical need during modified operations, Strategic Sourcing is also reviewing to ensure that purchases directly related to COVID-19 response are allocated to the appropriate cost center.

Am I able to submit requisitions for events right now?

No. Due to the current coronavirus situation, and consistent with Drexel University's support of social distancing to mitigate the impact of COVID-19, we are currently returning requisitions for events scheduled for the near future. Please contact sourcing@drexel.edu should you have any questions.

Will the University pay for any expenses related to working remotely?

No. The University will not pay for electricity, internet or phone services, office supplies, etc. Should you need a laptop, please work with your supervisor and/or financial administrator to borrow one from IT that can be returned once we are back to normal operations. You may also work with your supervisor if you would like to temporarily take certain equipment from your office to your home to utilize during this time. Given the numerous options for sharing documents online, there should be little to no need for printing capabilities by remote staff. Please note that Comcast is offering special internet services during this crisis: internetessentials.com.

What if, due to coronavirus concerns, I need or want to change any personal or professional travel arrangements already booked through Drexel’s Business Travel portal?

You can contact World Travel Inc. directly at 855.809.8166 or drexeltravel@worldtravelinc.com, should you have any questions or concerns. Please also visit the Procurement Services website for more information about the logistics associated with travel bookings on behalf of Drexel.

How do I clean and sanitize my printing devices?

Please consult this PDF provided by Canon that outlines steps to disinfect your printing devices. Please do not submit service requests to Canon for the purposes of device cleaning.

Drexel Facilities and Operations

Am I able to access my building on campus?

Drexel has closed all campus facilities to the public until further notice, and effective March 23, only life-sustaining essential personnel are permitted on campus. To access campus buildings, those employees will need to present the letter they received designating them as life-sustaining essential personnel, as well as their DragonCard.

Are the campus shuttles still running?

Campus shuttle service for the Dragon (Center City), Powelton/Spring Garden, and Queen Lane routes will be suspended after the last run on Friday, March 20.

I work in a leased location, should I follow guidance from the landlord or Drexel?

For tenants, follow the direction of the most stringent requirements to assist in protecting the community. If access is restricted, please work with the landlord. If you have challenges with the landlord gaining access to a leased location, please notify Drexel's Real Estate and Facilities team through the Facilities Call Center (Monday-Friday 8 a.m.- 5 p.m.) at 215.895.1700.

What should I know about the Drexel Recreation Center?

The Drexel Recreation Center, consistent with directives by the PA governor’s office, will close as of 4 p.m. on Monday, March 16 and until further notice.

If you have a paid membership, it has been placed on hold as of March 16 unless otherwise stated. The remaining time on your membership will be added back to your account once The Rec Center reopens.

All programming is suspended – this includes group exercise classes, intramural sports, club sports practices/games/travel, personal training sessions, small group training sessions, & swim lessons. However, the Rec Center is moving some athletics and recreational programming to a Virtual Rec Center.  More information will soon be available.

All guest passes and membership sales have been suspended.

Visit https://drexel.edu/recathletics/about/mission/Covid-19/ for updated Rec Center information as it becomes available.

What should I know about Drexel Libraries?

Effective March 21, the Libraries physical sites will close until further notice. However, we will continue and extend online access to both electronic resources and assistance from our expert staff. More information is available on the Libraries website.

Is there any interruption of service in shipping and receiving?

For packages being shipped to campus, please contact the supplier to cancel or hold the order. Shipping and receiving will continue to hold packages, but storage is limited and strained. If a received package is needed, contact Shipping and Receiving at 215.895.2817 to schedule a pickup at the receiving window on the first floor of the General Services Building Monday through Friday, between 7 a.m. and 3 p.m. Delivery service will not be an option at this time

I need a DragonCard - what should I do?

The DragonCard Office is closed. If critical personnel need a DragonCard, they should visit the Drexel University Police Station at 3219 Arch Street.

What's happening with departmental mail service?

If you have any questions about receiving or sending departmental or inter-departmental mail during the campus closure, please speak to your supervisor or department head.

What should I do if a bathroom is out of soap or paper towels or an on-campus sanitizer station is empty?

Please call the Facilities Call Center (Monday-Friday 8 a.m. – 5 p.m.) at 215.895.1700 to report the concern. Student residents can also contact their residence hall Front Desk for assistance.

How do I clean and sanitize my printing devices?

Please consult this PDF provided by Canon that outlines steps to disinfect your printing devices. Please do not submit service requests to Canon for the purposes of device cleaning.

Will I be able to contact Drexel Central while campus is closed?

Yes. Drexel Central will still be providing assistance to students during the campus closure. Given limited call center staffing, students and families should utilize AskDrexel as the primary method of communication. Students will also continue to be able to make one-on-one Zoom appointments with Drexel Central representatives via their My Success Team channel in DrexelOne. Visit the Drexel Central Contact page for more information.

Public Safety

What should I know about Public Safety during Spring Break and Spring Term?

For the duration of the campus closure, Public Safety will be fully operational, and Drexel police will be mounting extra patrols as needed. Additional information and updates are available on the COVID-19 Operations: Public Safety page.

Classes and Exams : Info for Faculty

How should I conduct online or remote exams?

The Instructional Technology Group has created a COVID-19 Prep web page to explain how to use Drexel’s online instruction and testing resources.

ITG COVID-19 Prep page for online instruction and testing

How can I transition my in-person classes to online?

As Drexel has announced, spring term resumes on Monday, April 6, all courses will be taught remotely using web, video and teleconferencing tools already widely adopted by faculty. The Instructional Technology Group has created a COVID-19 Prep web page to assist faculty with preparing to teach courses remotely. Additionally, the Center for the Advancement of STEM Teaching and Learning Excellence has created a guide to help faculty teach in-person courses remotely.

IT COVID-19 prep page for online instruction and testing

CASTLE guide to teaching remotely

What is the grading policy for Spring term?

We recognize that the COVID-19 pandemic has brought much uncertainty and disruption to the lives of our students. After serious consideration and conversation with deans, faculty and our students, it became clear that following our standard grading policy during this unprecedented time was not the best path forward. For that reason, we will offer the option for students to take spring term courses on a Pass/No Pass basis. Details are available at this link.

Classes and Exams: Info for Students

What do I do about the textbooks I ordered from Barnes & Noble?

As of 3/17 all Drexel Barnes and Noble stores are closed to the public. The in-store pick-up option from the online and in-store ordering processes has been removed. Students should be placing all textbook orders through the Drexel Barnes & Noble website. To assist in deferring the cost for our students, Barnes & Noble is offering FREE shipping for all ground shipping orders. To place an order online, go to the Drexel Barnes & Noble website.

Any orders placed as of March 12, 2020, for in-store pick-up that have not been picked up yet will move to the shipping option for fulfillment. Barnes & Noble staff will be reaching out to purchasers individually to acquire an accurate delivery address. Please check the email you used to place the order regularly. Again, shipping costs will be waived for all ground shipping.

Additionally, for customers that have rented books for the winter term, there is a 10-day grace period for rental returns. Barnes & Noble has sent communication to all customers that have rented textbooks for winter term with instruction on how to return textbooks via a pre-paid UPS shipping label.

If you have additional questions about the online ordering process or how to return rented textbooks, please reach out to the Drexel Barnes & Noble management team at bksdrexel@bncollege.com.

Where can I find the latest announcements regarding classes and exams?

As of March 16, finals and the entire spring term will be taught remotely using web, video and teleconferencing tools. After a two-week break, classes will resume on Monday, April 6 and end on Friday, June 6. 

View the latest Campus Update about the COVID-19 coronavirus.

How will this affect my research project(s)?

What should I know about my spring clinical rotation?

All in-person clinical experiences for medical and nursing and health professions and law students have been temporarily suspended, moved to on-line modalities or cancelled. Some health profession students remain in clinical sites throughout the country that continue to permit placements or internships. This is under continuous evaluation by the College of Nursing and Health Professions, and students with questions should contact their respective departments’ clinical coordinators.

What if I need academic support?

Student and academic support services will continue to operate in a remote format. Please check Drexel websites for updated hours and operations.

The Center for Learning and Academic Success Services (CLASS) is providing online academic coaching for all students. Appointments can be made via DrexelOne under the academics tab. For more information visit CLASS website or email academicsuccess@drexel.edu. Additionally, CLASS is offering a series of Online Workshops, including two workshops on tips for online and remote learning, and has made new Remote Learning Resources available.

University-wide academic support services are also adapting services to deliver online tutoring and academic support. To learn more about these opportunities and accessibility, please visit the Learning Alliance.

The Office of Disability Resources will continue to provide accommodations for students in the online sphere. Students should contact the office to renew their AVLs or to request any additional accommodations they need to be successful this spring. Faculty members looking for ways to accommodate students with disabilities also may reach out for support. Please contact disability@drexel.edu with questions or concerns.

What if I need help accessing Drexel services and resources remotely?

What expectations should I have for online classes?

Students should expect that their remote courses in spring will be a mix of synchronous (i.e., course sessions that will be offered virtually to all registered students at the same time using tools like Zoom) and asynchronous engagement.

Any course sessions that are being delivered synchronously must be conducted during the originally scheduled time slot (Eastern Daylight Time).

To accommodate students in widely varying time zones or who need other academic accommodations, all synchronously delivered content must be recorded and made available to students (i.e., posted to Blackboard). In keeping with current University policy, students are free to download and use these recordings for their own use but are prohibited from distributing them.

To avoid course scheduling conflicts that may arise due to synchronous engagement, we will be following our normal registration process, which restricts students from registering for two classes during the same time slot.

As always, faculty are required to provide office hours, which will now be conducted remotely (e.g., online, phone, etc.) and should be clearly listed in the course syllabus.

What is the grading policy for Spring term?

We recognize that the COVID-19 pandemic has brought much uncertainty and disruption to the lives of our students. After serious consideration and conversation with deans, faculty and our students, it became clear that following our standard grading policy during this unprecedented time was not the best path forward. For that reason, we will offer the option for students to take spring term courses on a Pass/No Pass basis. Details are available at this link.

How can I connect with my academic advisor?

Academic advisors within the colleges and schools are ready to work remotely with students, using Microsoft Teams and Zoom, in addition to corresponding by phone and email. Students can continue to schedule appointments with their academic advisors as before; scheduling appointment technology is available through the DrexelOne portal on the My Success Team Channel.

Graduate Students

What if I live in University Housing?

Drexel residential students were required to leave their on-campus residence as soon as they complete their last final exam March 20. On-campus residents are defined as students living in Drexel residences or fraternity and sorority housing.

All students who can depart for their permanent residence should do so as soon as finals are complete. Students who cannot clear their rooms have the option to leave their belongings in their rooms at their own risk, although Drexel Public Safety will continue to secure and check in on all residences. 

Where can I find campus move-out information and resources?

For more information and move-out details, see the "Campus Living" section.

What if I want to remain on campus?

Drexel will close all campus facilities to the public as of the end of the day on Friday, March 20 until further notice. Following March 20, campus facilities will be open only to those faculty, professional staff and other employees needed to maintain critical operations or required on campus to assist in delivering online education.

What if I need temporary housing?

Many hotels and management groups in the area are offering discounted rates to students who are unable to travel home or may need temporary housing, including AKA Rittenhouse Square and AKA University City. 

What if I am an international student?

Despite the change to online/remote course instruction, international graduate students are required to maintain the same enrollment status as always. If and when the University returns to in-person classes, F-1 and J-1 international students must return to classes. Please contact International Students and Scholars Services (ISSS) if you have any questions or concerns.

What if I am a semester student?

Graduate School of Biomedical Sciences and Professional Studies: Remote instruction will continue for all courses in the graduate programs. Except where otherwise specified, classes will meet remotely at their regularly scheduled times. 

For other semester programs, including those in the College of Medicine, Dornsife School of Public Health and Kline School of Law, please consult your college/school officials for updates.

What If I am conducting graduate-level research?

All non-critical on-campus research activities will be suspended by March 18. On-campus research activities will be limited to only critical procedures or processes that require regular attention to maintain the long-term viability of the research project, laboratory, reagents, animals, and equipment. Approval is required. Research activities that can be conducted remotely will continue (e.g. data analyses, manuscript/proposal development, or other activities). More guidance on this change can be found here.

Should graduate students experience situations of unreasonable demands from faculty during this time, they should notify their program director/department head. The Associate Dean of Graduate Study and Dean of their College/School can also be consulted should the graduate student require additional support. If the matter is not resolved, graduate students should reach out to the Graduate College.

Please note, there are particularly pressing regulatory and operational questions facing researchers involved in human subjects research. Drexel's Office of Research and Innovation has developed specific guidance to address these and many other research related questions on their website. Please continue to visit this link for updates on guidance for human subjects research as well as how to manage laboratory disruptions and guidance may change over time.

What if I plan to defend my thesis/dissertation this Spring?

It is strongly recommended that any upcoming spring term oral thesis/dissertation defenses and related committee meetings and evaluations be scheduled in an online/remote format, such as via Zoom.

What if I have clinicals and/or co-op this Spring?

Due to the fluidity of the situation, graduate students will be notified of any changes to their clinical/practicum placement by their faculty supervisor/mentor. As of March 16, the following changes have been made:

  • The College of Medicine has suspending clinical rotations for two weeks effective immediately through March 29.
  • The Division of Graduate Nursing has canceled all in-person clinical experiences for the Spring 2020 quarter. The division is working diligently on developing a plan to provide nursing students with alternative clinical experiences, which will enhance learning and augment the in-person clinical setting.
  • All in-person clinical experiences for medical and nursing and health professions and law students have been temporarily suspended, moved to on-line modalities or cancelled. Kline Law is working with all external partners to move its externships and work-related clinics to a remote arrangement. 
  • With many of the School Districts closed, our teacher education students are not able to complete their clinical observation hours or student teaching, therefore, impacting their graduation. The School of Education, like all Schools of Education in PA, are working with the Pennsylvania Department of Education on an alternative solution. Here is as quote from the State, "The PA General Assembly intends to introduce legislation on Monday, March 16, 2020 to facilitate accommodations. It can take several days for legislation to be processed and passed. PDE will notify each education preparation program as soon as accommodations are available."
  • Dornsife School of Public Health students should follow the guidance from their School about management of Applied Practical Experiences.

All students in clinical settings are not to participate in clinical care of patients suspected or known to have COVID-19. All faculty and students are also expected to follow the guidance of their clinical teams and facilities.

Quarter program students going out on co-op and /or clinical/practicum should note that their start date must reflect the new spring quarter start date of Monday, April 6th.

What if I am a Teaching Assistant (TA)?

With the transition to remote teaching this spring, it is highly likely that TAs will be supporting courses using a different modality. There are several institutional resources and training sessions being provided to faculty and we will encourage faculty to share these resources with student instructors and TAs.

  • We encourage you to visit Drexel's Instructional Technology Blog for instructional technology resources and information.
  • Visit the Faculty Affairs website for Remote Teaching information, resources and workshops.
  • Drexel University Libraries can also help those preparing to teach remotely.
  • Drexel's Center for the Advancement of STEM Teaching and Learning Excellence (CASTLE) also provides resources for transitioning to online teaching.
  • The Online Learning Council (OLC) Faculty Fellows invites faculty and graduate student instructors to participate in a webinar series each weekday from 10:00-10:50 AM ET which will feature various remote teaching topics. Tune in via this Zoom link beginning tomorrow, 3/18 at 10 AM ET. Contact Chair, Deirdre McMahon, Ph.D., at dhm33@drexel.edu for the full schedule.

Additionally, graduate students receiving compensation via stipend are asked to complete their work remotely. Stipends will continue during this closure period as long as work is performed.

When will academic standing notifications go out?

Academic standing will be processed, and notifications will go out from the Graduate College via email on Thursday, April 2 and Friday, April 3 during the extended spring break period. Students will be required to communicate with their advisors to complete a probation contract or request reinstatement by Friday, April 10th. This discussion should be done remotely via phone, Zoom or as the advisor recommends.

What if I have more questions?

You are strongly encouraged to communicate with your academic units if you have additional questions or concerns. A copy of this message is archived on the Graduate College website.

What if I need academic support?

Student and academic support services will continue to operate in a remote format. Please check Drexel websites for updated hours and operations.

The Center for Learning and Academic Success Services (CLASS) is providing online academic coaching for all students. Appointments can be made via DrexelOne under the academics tab. For more information visit CLASS website or email academicsuccess@drexel.edu. Additionally, CLASS is offering a series of Online Workshops, including two workshops on tips for online and remote learning, and has made new Remote Learning Resources available.

University-wide academic support services are also adapting services to deliver online tutoring and academic support. To learn more about these opportunities and accessibility, please visit the Learning Alliance.

The Office of Disability Resources will continue to provide accommodations for students in the online sphere. Students should contact the office to renew their AVLs or to request any additional accommodations they need to be successful this spring. Faculty members looking for ways to accommodate students with disabilities also may reach out for support. Please contact disability@drexel.edu with questions or concerns.

What if I need help accessing Drexel services and resources remotely?

Steinbright: Co-op

What about my co-op?

Co-ops are unique to each student and unique to each employer offering the opportunity. Therefore, students should contact their Co-op Advisor with any questions or concerns about how COVID-19 will or won’t impact them. The Steinbright Career Development Center is the best resource and is communicating with both employers and students to help them navigate the situation.

With the extension of spring break and postponement of start of Spring term, has the start of co-op changed?

Co-op is still scheduled to start on March 30, but that may vary by employer. Students should be in touch with their co-op advisor and their co-op employer about any changes.

I am scheduled for co-op, but I don’t want to do co-op anymore. Can I go back to classes instead?

To participate in classes instead of co-op, students would need to change their co-op concentration (5cop/4cop/Ncop) in consultation with their academic advisor. Students considering a change in co-op concentration to allow them back into classes should review the courses they need to take and the availability of those courses. A change in co-op concentration impacts a student’s plan of study, time to degree, billing, financial aid and future co-op cycles. Changes to co-op concentrations should be finalized by the end of add/drop to be effective for that current academic quarter.

I am scheduled for co-op, but would like to go back to classes and have my co-op scheduled for another time. Can I change my co-op cycle?

Changes to co-op cycles are done on a case by case basis via appeal to the student’s co-op advisor and must include academic support stating there is course availability in the term(s) the student plans to attend classes. These appeals are rarely approved and must be based on extenuating circumstances. Because COVID-19 is impacting all of us at this time, we can not make exceptions to this particular policy for that reason. If approved, the change will impact a student’s plan of study, time to degree, billing, financial aid and future co-op cycles. Appeals to change a co-op cycle have to be made before the term in which co-op is scheduled.

Will international co-op and other programs be affected?

Drexel will cancel most international co-op placements for the spring-summer cycle. The only students that will be permitted to do an international co-op will be students that are returning to their home country to complete their co-op, through a special approval process. These students should reach out to their co-op advisor for more information on the steps required to complete an international co-op for the upcoming cycle. 

Study-abroad programs for the spring term, as well as the spring break Intensive Courses Abroad and student organization international travel have been cancelled.

All education abroad programs will be discontinued for the spring term, but students who are abroad on Drexel-affiliated programs in non-high-risk countries will be permitted to stay to complete their programs. Refund information will be provided by the Office of Global Engagement and Education Abroad.

How can I connect with my co-op advisor?

Students are encouraged to reach out to their co-op advisor through DrexelOne on the My Success Team channel.

Steinbright: Career Services

How can I get a head start on my job search online?

The Steinbright Career Development Center offers individual career and educational counseling to undergraduate students of all majors and class years, as well as graduate students and alumni. Students can reach out to their career advisor through the DrexelOne on the My Success Team channel.

 

What online resources does the Steinbright Career Development Center have for students and recent alumni searching for a full-time job?

Handshake is a helpful online tool filled with full-time positions posted by a range of employers. Whether students are just beginning their job search or have already been sharing their résumé, Handshake allows students to access a large pool of employers and their job postings, as well as networking and professional development features — all right at their fingertips.

What are other online resources that students can utilize in any job search?

The Steinbright Career Development Center offers guides for career exploration and planning, as well as tips for utilizing LinkedIn to both network and get a leg up on the job search. More resources are always available at Career Navigator.

Residential Students: Housing and Dining

What can I do if I have Housing/Move-out questions?

If you have any questions, please contact Housing and Residence Life at housing@drexel.edu. For immediate assistance, you may also contact the Front Desk of your residence hall at any time, or in case of an urgent situation, contact Public Safety at 215.895.2822.

What should I do if I have mail arriving on campus after it has closed?

For packages being shipped to campus, please contact the supplier to cancel or hold the order. Shipping and receiving will continue to hold packages, but storage is limited and strained. If a received package is needed, contact Shipping and Receiving at 215.895.2817 to schedule a pickup at the receiving window on the first floor of the General Services Building Monday through Friday, between 7 a.m. and 3 p.m. Delivery service will not be an option at this time.

After I leave for spring break, can I access my room for personal belongings?

After finals week, all students will be required to vacate their on-campus residence. On-campus residents are defined as students living in Drexel residences or fraternity and sorority housing.

For students who have left campus for the lengthened spring break and/or are unable to return to campus by Friday, March 20, 2020, University and Student Services provides storage options for a fee. Click here to schedule service with USS.

Students who have left campus for the lengthened spring break and/or are unable to return to campus by Friday, March 20, 2020, will have the option to leave their personal belongings in their room assignment. Students who leave their belongings in their rooms do so at their own risk, although Drexel Public Safety will continue to secure and check in on all residences. The University shall not be liable for any loss or damage to a resident’s personal property, whether such loss or damage is caused by fire or another casualty, theft, or any other cause. Housing and Residence Life will follow-up with more information in the upcoming weeks regarding coordination to remove personal belongings. The residence halls and Fraternity and Sorority Housing will remain inaccessible to students after Move-Out until further communication.

 

Are residential students being asked to remove all personal belongings and move out completely?

We have sent messages to all residential students about our move-out process, which started this week and was set to continue this weekend through next Wednesday, March 25.  However, due to the governor’s order, we must move quickly to have students move out of Drexel housing as soon as possible. To that end, all Drexel residential students (other than those specifically noted below) will be required to leave their on-campus residence as soon as they complete their last final exam March 20. Residential students need to be out of Drexel housing by midnight on Friday, March 20, 2020.

As noted in our recent messaging, students can leave their personal belongings in their current space.  We will be back in contact with all on-campus students in the next few weeks with further details about a future move-out time.  For the limited number of students who applied for an exemption for spring housing and were granted that request, please know that Drexel residence halls will remain open for all of you, as well as for those of you who are unable to leave campus until this weekend (or early next week) because of pre-existing travel arrangements. Questions should be directed to housing@drexel.edu.

What if I have a dining suggestion?

Ask to speak with a manager at any Drexel Campus Dining location, or email CampusDining@drexel.edu.

I don’t want to hand my DragonCard to a cashier anymore – is there an alternative to making my purchase?

Yes. Download the GET App (search for GET in your app store) and log in using your Drexel Connect credentials. Each Campus Dining point of sale can accept the GET App as a form of payment using their customer-facing barcode scanner.

Are the self-serv kiosks at Urban Eatery cleaned regularly?

Yes. In addition, please remember that the kiosks are optional. All purchases can occur via the cashier as well.

Can a student still secure housing for spring if Study Abroad or Co-op plans change?

We have sent messages to all residential students about our move-out process, which started this week and was set to continue this weekend through next Wednesday, March 25.  However, due to the governor’s order, we must move quickly to have students move out of Drexel housing as soon as possible. To that end, all Drexel residential students (other than those specifically noted below) will be required to leave their on-campus residence as soon as they complete their last final exam March 20.Residential students need to be out of Drexel housing by midnight on Friday, March 20, 2020.

As noted in our recent messaging, students can leave their personal belongings in their current space. We will be back in contact with all on-campus students in the next few weeks with further details about a future move-out time.  For the limited number of students who applied for an exemption for spring housing and were granted that request, please know that Drexel residence halls will remain open for all of you, as well as for those of you who are unable to leave campus until this weekend (or early next week) because of pre-existing travel arrangements. Questions should be directed to housing@drexel.edu.

 

Has ACC/affiliated properties done any similar processes to respond to COVID-19?

ACC has issued communication to all residents regarding information and prevention of COVID-19 which directs students to the CDC and University website for latest response and protocols. Students should reach out to individual buildings for specific questions related to COVID-19.

Are there on-campus housing options in the event the University suspends operations?

For students may have no alternate residence available, arrangements for these students can be requested by clicking here to submit an appeal for housing accommodations by Thursday, March 19, 2020 at 5 p.m.

Are there take-out options available on campus?

Yes. All of our open dining locations are now takeout only. Campus Dining has moved to disposable containers instead of the standard re-useable.

 

What is Drexel Campus Dining doing to prevent the spread of the coronavirus?

Aramark, the University’s contracted food service provider, instituted several additional measures to help prevent the spread of the coronavirus. Those measures include:

  • Installing additional hand sanitizer stations.
  • Increase cleaning of high touch areas.
  • Moving all self-service items to full-service at Handschumacher Dining Center, University Club, and catered events.
  • Transitioning all plates and silverware to disposable ware.
  • Temporarily discontinuing the Cupanion re-usable mug option at Urban Eatery and Starbucks.

What is Drexel Housing and Residence Life doing to prevent the spread of the coronavirus?

  • Scanners/front desk entry being considered for student to scan themselves into the building
  • Signage around handwashing
  • Eliminating communal food at events
  • Identified limited number of rooms for medical use if needed
  • Installing additional hand sanitizer stations
  • Increased cleaning of high touch areas

Are students required to stay home following spring break?

Per the March 16 University Message titled: “Entire Spring Term to be Taught Remotely; Clinical Experiences Suspended; On-Campus Research Activities Restricted,” all students will be required to vacate their on-campus residence. On-campus residents are defined as students living in Drexel residences or fraternity and sorority housing.

All students who can depart for their permanent residence should do so as soon as finals are complete.

Can students still have visitors if living in University Housing?

Effective March 17, guests will not be permitted to sign in. We are suspending guest privileges in the residence halls and Fraternity and Sorority Housing. Building access will be limited to residents and Drexel essential personnel. Family members and friends who come to campus to assist with personal belongings will be permitted building access for two hours Monday – Sunday, 7:00am – 11:00pm. Failure to adhere may result in assessment of a fee and/or conduct charge.

Will I be charged for housing and dining for Spring Term now that the residence halls will be closed?

Students who depart campus will not be charged for housing or dining for the Spring term. This includes students who have left campus but still have personal belongings in their room assignment. Cancellations for Spring Quarter students are currently being processed and this will be reflected on the Drexel eBill within the next 1-2 weeks.

What support (or resources) are being provided to assist with removal of my personal belongings?

Services will be provided by University and Student Services (USS). There will be designated loading zones available around the residential neighborhood. Moving carts are available, please see below for more information. Please pack your room and check out the required number of carts to move your possessions. Once you bring your items downstairs, USS staff will watch your items and help load your vehicle once it enters the loading zone.

Early Weekday Move-Out: For students who wish to depart campus prior to Move-Out, resources will be available beginning Tuesday, March 17, 2020 at 12 p.m. Wednesday, March 18, 2020 through Friday, March 20, 2020, carts will be available from 7 a.m. – 8 p.m. 

University City: there will be one loading zone available on Race Street between 33rd and 34th streets. Moving carts will be available. Pick-up location is the Myers Hall side entrance.

Center City: there will be one loading zone available on Wood Street between Broad and 15th Streets. Moving carts will be available. Pick-up location is the Stiles Hall Multi-Purpose Room located on the ground floor.

Loading Zones: Temporary ‘No Parking’ signs will be posted in the designated loading zones. Drexel Public Safety personnel will direct traffic and patrol the loading zones. To accommodate as many students and families as possible, Public Safety asks families to limit load time to 30 minutes.

Moving Carts:

University City: Moving carts will be available in four locations beginning Saturday, March 21, 2020. Pick-up locations are the Myers Hall side entrance, North Hall multi-purpose room (located on the first floor), Caneris Hall multi-purpose room (located on the first floor). A DragonCard or valid government-issued photo identification card is required to check out a moving cart.

Center City: Moving carts will be available on a first come, first served basis through the designated Move-Out dates and times. Pick up location is the Stiles Hall Multi-Purpose Room located on the ground floor. A DragonCard or valid government-issued photo identification card is required to check out a moving cart.

Check-Out: The last step to complete your Move-Out is to submit your key via Check-Out envelope available at the Front Desk of your residence hall. For Center City residents, envelopes are available from the Residential Living Office, Room 110 (located near the first floor mailboxes), as well as the Front Desk of Stiles Hall. You must submit your Check-Out envelope in the box at the Front Desk to avoid assessment of a late fee. You may click here to view the Housing and Residence Life damage billing and vandalism cost schedule.

Students should return all keys prior to leaving campus. Key(s) may be returned via mail for students who have left campus with their key(s) and completed Move-Out. Return your key(s) to your residence hall via mail by sending to the attention of your Resident Director. Address information for the residence halls and Fraternity and Sorority Housing is available here.

Personal Belongings in Place: Students who have left campus for the lengthened spring break and/or are unable to return to campus by Friday, March 20, 2020, will have the option to leave their personal belongings in their room assignment. The University shall not be liable for any loss or damage to a resident’s personal property, whether such loss or damage is caused by fire or another casualty, theft or any other cause. Housing and Residence Life will follow-up with more information in the upcoming weeks regarding coordination to remove personal belongings. The residence halls and Fraternity and Sorority Housing will remain inaccessible to students after Move-Out until further communication.

Shipping & Storage: University and Student Services provides storage options for a fee. Click here to schedule service with USS.

Mail: Housing and Residence Life will not forward mail to off-campus locations. Click here for information regarding mail service. Mail and package pick-up will be available through Friday, March, 20, 2020. For more information, you may contact the Front Desk of your residence hall.

 

Student Life: Staying Engaged

Are student groups still remaining active?

We will continue to support our 300-plus student organizations by moving our organization processes and supports online, including student organization recognition, student organization advisement for event planning and operations, officer training, and student organization funding (SAFAC).  The Student Center for Diversity and Inclusion, as well as many of our key student organizations (USGA, fraternity and sorority councils) are moving meetings and programming to digital platforms. Check DragonLink for updates.

What are the expectations around Student Conduct at this time?

Drexel recognizes that some students will be spending more time completing coursework in residence halls and Fraternity and Sorority Housing as departure plans are prepared. Drexel Dragons are expected to uphold the University’s Academic Integrity standards. In the interest of maintaining a community that is conducive to your academic success, we are reminding students about the expectations for living on campus.

Expectations are outlined in the Student Code of Conduct and Residential Facilities Policies. The student conduct process will continue to be pursued for allegations of behavior that may violate these expectations. Housing and Residence Life team members are present in the residence halls and Fraternity and Sorority Housing and will be making rounds of all buildings. Individuals involved in incidents related to student conduct cases may result in being asked to leave campus immediately.

Are student centers open?

Student Centers, including the Student Organization Resource Center (SORC), are currently operating normally. Beginning Monday, March 23 (DragonCard still required): Creese Student Center will be open from 9 a.m.–5 pm, and Ross Commons will be open from 3 p.m.–8 p.m.

Transportation

Is there still shuttle service on campus?

Shuttle service for the Dragon (Center City), Powelton/Spring Garden, and Queen Lane routes will be suspended after the last run today, Friday, March 20.

Will I be reimbursed for spring term campus parking?

Yes, please email parking@drexel.edu and you will be provided refund information for Spring term.

Wellness: Taking Care of Yourself

Are there still counseling services available?

Counseling Center therapists are able to conduct teletherapy using a HIPPA-compliant, confidential Zoom platform to preserve students’ privacy. They will also be able to provide students within Pennsylvania and students residing across state lines with on-going support as licensing restrictions permit.

Students who would like to schedule an appointment with a therapist can email counsel@drexel.edu or call 215.895.1415. An after-hours emergency line can be reached at 215.416.3337. Counseling Center staff also will be offering virtual workshops and other self-help modules, downloadable at the Center’s website.

Another valuable digital resource we launched earlier this year, 7Cups , is available to all students who want to anonymously reach out for peer counseling. Finally, for students in recovery or seeking support around substance-use issues, the Haven is hosting virtual meetings every day at 8 p.m. EST at HavenRecoveryMeeting or by phone at 872.240.3412 (661-666-741 access code).



What should I know about the Drexel Recreation Center?

The Drexel Recreation Center, consistent with directives by the PA governor’s office, will close as of 4 p.m. on Monday, March 16 and until further notice.

If you have a paid membership, it has been placed on hold as of March 16 unless otherwise stated. The remaining time on your membership will be added back to your account once The Rec Center reopens.

All programming is suspended – this includes group exercise classes, intramural sports, club sports practices/games/travel, personal training sessions, small group training sessions, & swim lessons. However, the Rec Center is moving some athletics and recreational programming to a Virtual Rec Center.  More information will soon be available.

All guest passes and membership sales have been suspended.

Visit https://drexel.edu/recathletics/about/mission/Covid-19/ for updated Rec Center information as it becomes available.

What should I know about student self-isolation on campus?

  • If a student is self-isolating in a building, the University would not disclose details a unless students' safety is at risk.
  • There are a limited amount of spaces on campus designated for students who need to self-isolate. This will be determined on a case by case basis in consultation with the Student Health Center.
  • If students are temporarily relocated to a medical space, they will be provided with:
    • Full-sized fridge/freezer for food storage
    • Single-use bathroom
    • Private furnished bedroom
    • Students self-isolating on campus will do so for the duration of time outlined by CDC guidelines and in coordination with the Student Health Center.
    • It will be determined on a case by case basis per CDC guidelines and in coordination with the Student Health Center if roommates will be relocated or must self-isolate as well in the event someone in their living space gets sick.

Tuition and Fees

What should I know about tuition and fees for the Spring term?

There will be no charges levied for on-campus housing or meal plans for students working from home or in off-campus residences. Normal tuition and fees will apply for the spring 2020 quarter — less any institutional scholarships and grants, or federal and state aid, which will be credited on student bills. Faculty and staff worked diligently over the extended spring break to develop engaging teaching and learning experiences to enable students to continue their studies. Fees, in turn, support the creation of a rich online learning experience, as well as other forms of digital interaction currently under development.

Are there payment options available?

During this challenging time, Drexel will continue to offer several payment options to eligible students. These plans, which can be individualized to cover tuition and fee payments over the span of a term, are detailed on the Drexel Central website.

Research

How will this affect my research project(s)?

Veterans

How may the COVID-19 outbreak affect my VA Education Benefits?

Drexel and its certifying officials at Drexel Central are vigilantly monitoring the VA Education Benefits impact due to COVID-19.

As of March 16, we are waiting for additional guidance from both the VA and the Pennsylvania State Approval Agency. Student veterans will be notified as soon as any information is received regarding this matter.

If you are a GI Bill student and have questions about your specific circumstance, contact the VA Education Call Center at: 1-888-442-4551 between 8 a.m.–7 p.m. Eastern Time, Monday–Friday.

More Information