Frequently Asked Questions
Current and prospective MD program and Graduate School of Biomedical Sciences and Professional Studies students, faculty and staff can find details below regarding the College’s methods of maintaining community wellbeing without sacrificing high-quality education. Individuals with questions that are not answered here are encouraged to directly contact departments and administrative offices for information. College of Medicine faculty and staff are committed to answering questions as they work remotely.
For current students:
Who can I contact for help and questions?
MD Program Students:
If you have questions related to your specific circumstances as a current student in the MD program, please contact Student Affairs directly. If emergent, you may use the Student Affairs emergency hotline (215.991.8184), or email if not urgent.
The Office of Student Affairs & Career Advising continues to operate full time (remotely) with uninterrupted delivery of all services and resources to support students personally, academically, for career guidance, with financial planning and/or for any other student needs. The Student Affairs deans and staff can be reached by email or phone.
Medical School Office of Student Wellbeing: The health providers in the Office of Student Wellbeing continue to provide care for medical students virtually. Students can contact the providers by phone or email.
All medical school course directors and thread faculty are conducting classes online and continue to be available to students by Zoom or email.
Graduate Students:
If you have questions related to your specific circumstances as a current graduate student in the Graduate School of Biomedical Sciences and Professional Students, please contact your program director, faculty advisor or academic administrator.
What do I do if I think I have coronavirus?
Aside from self-isolating, if a student has developed fever with cough or shortness of breath, or has had contact with someone who is suspected to have coronavirus, the student is advised to call the Drexel Student Health Center right away at 215.220.4700. Students in the MD program must also contact Student Affairs using the Student Affairs emergency hotline (215.991.8184).
As a graduating medical student, where do I send my licensing forms?
Please send all licensing forms to QLCert@drexel.edu. Transcripts can be requested through Drexel One. Only electronic transcripts are available at this time. If you have any issue satisfying the transcript requirements for your residency, contact QLCert@drexel.edu. For residencies that require final transcripts, please request the transcript after you receive an email from the Registrar stating that you have satisfied all degree requirements and are clear to graduate. Emails are sent on a rolling basis as students complete fourth-year requirements.
Please also continue to check your Drexel email and the Commencement website for updates.
Students who have questions about financial aid, billing, etc. should contact Drexel Central.
For my graduate program, what’s the status for our courses and graduation?
Remote instruction will continue for all courses in the graduate programs. Except where otherwise specified, classes will meet remotely at their regularly scheduled times. For those programs participating in spring break, March 23 – March 27, the break will carry on as normal.
Posted graduation dates and deadlines, including application for degree, will remain the same. Please consult with your academic program regarding any additional graduation dates and deadlines. Please continue to check your Drexel email and the Commencement website for updates.
Students who have questions about financial aid, billing, etc. should contact Drexel Central.
What happens to my stipend as a graduate student?
Graduate students receiving compensation via stipend are asked to complete their work remotely. Stipends will continue during this period as long as work is performed. Please contact your principal investigator (PI) if you have any questions or concerns.
What support resources are still available remotely for my studies?
Please contact Drexel University Instructional Technology for IT help and for information on accessing Drexel services and resources remotely. For technical help and information on accessing medical school resources, please contact the Technology in Medical Education (TIME) team at TIME@drexel.edu.
Student and academic support services will continue to operate in a remote format. Please check Drexel websites for updated hours and operations.
Visit the Drexel University Libraries website for updated hours and information about remote operations.
The Center for Learning and Academic Success Services (CLASS) will be offering tutoring and peer academic coaching exclusively through online modalities. They can also help support students adjust to online learning. Register for one of their upcoming workshops on online learning.
For faculty and staff:
If you have questions related to specific circumstances in your work environment and/or the resources available to you, contact your HR Business Partner.
What should I do if I think I was exposed to COVID-19?
Faculty and professional staff are advised to seek medical care by calling their primary care doctor and asking to be evaluated for the COVID-19 infection. Immediately after calling your provider, please contact covid19health@drexel.edu and provide your name and a phone number to be contacted by a Drexel representative. It is imperative that the University is aware of any exposure risk to the members of the Drexel community.
Faculty and staff should additionally report any symptoms of COVID-19 through the Drexel Health Checker app and schedule a test to determine whether they have contracted coronavirus.
Where can I obtain a COVID-19 vaccine?
To provide the University community with the safety and opportunity afforded by vaccination and prepare for a vaccinated campus community in Academic Year 2021-2022, Drexel is making vaccine available to all students, faculty and professional staff on a regular basis. Information can be found on the University website.
Vaccination is easier than ever. The City of Philadelphia has greatly expanded vaccination options for those who work or live in Philadelphia. Click here to see the many options to schedule your vaccine appointment in Philadelphia. No matter where you are in the United States, you can always visit vaccines.gov, text your zip code to 438829, or call 1.800.232.0233 to conveniently find a vaccination site near you.
How do I cope with reentry anxiety?
Drexel partners with SupportLinc as its Employee Assistance Program (EAP) provider. The EAP is designed to help you address the challenges that life, work and relationships can bring. You can access confidential, 24/7 counseling with a licensed professional in person or virtually.
SupportLinc is offered to benefits-eligible faculty and professional staff at no cost as part of our employee benefits package. Family and household members are also encouraged to access this benefit at no additional cost.
Learn more on the Human Resources website.
For prospective students:
Statement from the Office of Admissions Regarding Academic Work and MCAT Tests Affected by the COVID-19 Outbreak
The Office of Admissions would like to address the concerns of MD Program applicants during the COVID-19 pandemic, which is causing unprecedented disruption to academic work and MCAT testing.
The College of Medicine is keenly aware of the many challenges that applicants are facing and we understand the need to be flexible in our approach to admissions during this time.
Please be advised of the following:
- The Admissions Committee will accept Pass/Fail, online, and courses not taken at an applicant’s “home school” without penalty to the applicant.
- The date to submit MCATs will be extended to the last date in 2021 that the MCAT is offered. MCATs from 2022 will only be accepted for special program students.
- 2021-2022 applicants will not be penalized for experiences they had planned to complete or participate in that were impacted by the COVID 19 pandemic.
- All applicants will receive a secondary application. Applicants with complete files who indicate they intend to sit for a future MCAT testing in 2021 will be held for review until the results of that testing have been received.
Please continue to visit our website for the latest information about this evolving situation.
For questions, please contact the Admissions Office by email at medadmis@drexel.edu.
MD Program Applicant Interviews
College of Medicine 2021-2022 MD program applicant interviews are being conducted virtually. Interviews are by invitation only. For questions about admission to the MD program, please email medadmis@drexel.edu. Detailed information about the MD program and the admissions process can be found at MD Program Admissions.
Graduate School of Biomedical Sciences and Professional Studies Programs
For questions about the graduate programs and applying to the Graduate School of Biomedical Sciences and Professional Studies, please email CoM_GraduateSchool@drexel.edu, or use the chat function on our program web pages. There are also many online open houses available for more information.