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TECH ALERT: Delay macOS Catalina Upgrades

October 8, 2019

Faculty and professional staff users of Drexel-owned Macs (and students who use Drexel-licensed software) should NOT update to macOS Catalina, which was released October 7, 2019. Drexel IT must first test critical Drexel software and systems—including Sophos SafeGuard, our data encryption and security software—to ensure compatibility.

When an operating system is updated, some applications break and need to be updated to regain their compatibility. This is the case with macOS Catalina. Once again, we strongly recommend that faculty and professional staff DO NOT upgrade, even though some Drexel-owned macOS users might receive prompts or see the update as available.

Drexel-owned Macs can upgrade to macOS Mojave, the most recent version of macOS, by following the instructions available in our RemedyForce Knowledge Base.

If you have questions or concerns, or inadvertently updated your Drexel-owned Mac, contact the IT Help Desk at 215.895.2020 or consult@drexel.edu. Information about how to upgrade to macOS Catalina when it is safe to upgrade will be available on our website at Drexel.edu/IT. We encourage you to visit and check our website often for updates.