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Employee Assistance Program

Drexel's Employee Assistance Program (EAP) is administered by Lincoln Financial Group. You can access confidential, 24/7 counseling with a toll-free phone call (1.888.628.4824). The EAP was designed to help employees navigate the challenges that life, work, and relationships can bring.

Some matters are best resolved by meeting with a professional in person. In-person help for short-term issues are also available for up to five sessions with a counselor per person, per issue, per year.

This benefit is offered to benefits-eligible faculty and professional staff at no cost as part of our employee benefits package. Family members of benefits-eligible employees (spouses, dependents, and other household members) are also encouraged to access this benefit at no additional cost. Additionally, Drexel University graduate students are able to access this benefit.

In addition to counseling, you can obtain information and referrals about family matters, moving, car buying, college planning, locating elder care or day care, as well as legal information and guidance about financial matters, including budgeting or creating a will or estate plan.

To access these online resources and referrals, please visit and enter the user name: LFGsupport and password: LFGsupport1.

To create a will or estate plan, please visit then click "Register" in the upper right hand corner of the screen. For Organization ID please enter: "Lifekeys." You will then be prompted to create a unique login to keep your information secure.

For more information, please view the Lincoln Employee Assistance Program Brochure [PDF] or Lincoln LifeKeys Brochure [PDF].

Or talk with a specialist at 1.888.628.4824 to get started with accessing this benefit today.