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New Employee Frequently Asked Questions

Below are the answers to common questions from new employees. If you have a question that isn't answered here, please call Human Resources at 215.895.2850.

When can I enroll for benefits?

Full-time and part-time employees are eligible to enroll in the benefits plan on the first of the month following your date of hire. For more information, visit our benefits page.

How do I get onto payroll?

You must complete a New Employee Packet, which includes: biographical information, tax forms, Form I-9 (Employee Eligibility Verification Form) and direct deposit information. You should have received the packet in an onboarding email from Drexel Human Resources.

Where do I pick up my first check?

Paychecks for employees who do not sign up for direct deposit will be mailed to the home address on file. You can check your home address on DrexelOne by selecting the Drexel tab and then "View Home Address(es) and Phone(s)." If you need to update your home address, please email from your Drexel Official Email address and include your University ID, updated address, and effective date of your address change.

It could take up to two pay periods for employees who sign up for direct deposit to receive their paycheck through direct deposit. After signing up for direct deposit, employees should always verify the available balance in their bank accounts before making any payments. Once your direct deposit is active, you will no longer receive a paper pay check stub. You will instead receive an email notification that a direct deposit has been processed for you, which will direct you to view and print your paystub information using DrexelOne. Please see the Payroll instructions for more information on accessing your pay stub information. For additional instructions please visit the Office of the Comptroller website.

Where do I pick up my Dragon Card?

Once you have filled out your paperwork and your account information has been entered into the Banner system, you can visit the Dragon Card Office to pick up you Dragon Card (your Drexel/DUCOM ID). For locations and hours, go to the Dragon Card website.

Professional staff members will pick up their Dragon Card during new hire orientation.

How do I pick up my computer accounts?

How do I join the Drexel gym?

Information about the Drexel Recreation Center, including hours, rates and how to join, is available on the Drexel Recreation Center website.

Are there Drexel University-owned parking lots around campus?

Yes. There are several Drexel University-owned parking lots around campus. Visit the Parking Services webpage for available parking lots and other parking information.

There aren't any Drexel University-owned parking lots on the Center City campus. Visitors can park in the Philadelphia Gateway Parking Garage at 15th & Vine Sts.

How do I view my address, benefits, vacation, or other personnel information?

Once your information has been entered into the Banner system and you have a user id and password, you can sign in to Drexel One to view and access your personnel information.

Where can I eat lunch?

University City

A wide variety of dining options can be found on the Drexel Business Services Dining and Retail Directory.

Philadelphia's 30th Street Station has a food court, and outdoor food truck options are available at The Porch at 30th Street Station.

Center City Campus

Jazzman's Cafe: New College Building, 245 N. 15th Street, 2nd Floor and Lobby

Non-DUCOM Dining Options

Queen Lane Campus

Queen Lane Cafeteria, 2900 Queen Lane

Non-DUCOM Dining Options