Email Best Practices for Admins

Monday, October 7, 2019

1:30 PM-3:00 PM

We all use email in our daily lives to accomplish our jobs - communicating with faculty, sponsors, vendors, other offices, and many other internal and external parties. Email can make our lives easier, make us more effective at our jobs, and allow us to provide the stellar level of customer service expected of us if we follow some simple guidelines and best practices for communication.

We will be discussing best practices and techniques within a workplace for response time, carbon copying, signatures, greetings, formality, content, and maintaining a professional tone (especially in tense situations) that can help to make people’s professional lives easier and more successful, and maybe even their personal lives as well.

Register for this session in Career Pathway via DrexelOne.

Contact Information

Susan Hackett
215-895-6127
sth37@drexel.edu