Town Hall Touts Student Role in Collective Campus Health and Safety
1/15/2021 3:25:00 PM
Please visit the ‘Drexel’s Response to Coronavirus’ website for the latest public health advisories.
Drexel University students were invited to a Virtual Town Hall on Jan. 13 to receive up-to-date information about winter term health, safety and testing protocols related to COVID-19 — those put in place to ensure a gradual return to campus which includes undergraduate student move-in starting Jan. 16, and a limited return to face-to-face instruction on Jan. 25.
Below is an edited transcript of the event where leaders from around the University including the Provost’s Office, Student Life, the Return Oversight Committee and the Graduate College addressed these topics along with student questions.
Executive Vice President and Nina Henderson Provost Paul E. Jensen, PhD: This month, we’re embarking on a new phase in Drexel’s response to the COVID-19 pandemic. This is going to be a time when we hope that many of you will be able to return to campus. Some of you will attend in-person classes and others will be able to work in labs and studio settings.
Today, we’re going to talk about some of the steps being taken to safeguard the Drexel community from the coronavirus. You’ll hear about our weekly COVID-19 testing program, and we’re going to stress that each of you plays a role in the collective health of our campus community. So, I want to you to keep wearing your face masks, maintain a safe distance, and wash your hands frequently. You should also perform a daily symptom check-in through the Drexel Health Checker app.
Drexel has prepared extensively to support the health of the community, including comprehensive testing, contact tracing programs, and added safety protocols. That’s why it’s so essential that we all embrace personal and collective responsibility and follow public health guidance to have a successful winter term and protect our community.
In my time at Drexel, I’ve observed that our students, our faculty and professional staff are truly committed to the mission and values of the University, and to our unique approach to education. There is a passion and energy here that you don’t find at every university. I believe we can tap into that passion to keep our campus as safe as possible as we return in greater numbers.
Senior Vice President for Student Success Subir Sahu, PhD: We are so thrilled and excited to reopen our campus and welcome all of you back, for those of you who are coming to either stay in our residence halls or coming back for face-to-face classes. We're thrilled that our move-in weekend starts on Saturday and continues into next week. It's important for all of you to know that we've had graduate, law and medical students with us from the fall. We're very excited to open our doors and welcome more undergraduate students to campus.
The goal for today is simple. We want to give you the tools so that you can come to campus, experience what you missed in the fall, but do so with health and safety at the forefront. This is going to be a collective effort to ensure that we're working together and that we can keep our campus active and open and take care of one another.
Vice Provost for Community Health Care Innovation and Director of the Return Oversight Committee Marla Gold, MD: I know we have undergraduate students and graduate students here, students on quarters, students on semesters. We refer to that now as the winter term, but there's a spring semester in there. And I certainly know that we have some parents joining us as well and I welcome everyone.
Wherever you are [tuning in from], you are used to getting messaged on things like wear a mask, keep your distance, wash hands, and more recently, testing has a very big role both in treatment, prevention and containment of COVID-19.
But let's face it, this is not an easy task for anyone, right? And it really is not easy for young people of college age for lots of reasons. But we are functioning at a university during a pandemic. We believe from our track record thus far, information from other institutions of higher education, the published literature, our abilities and more that you'll hear about during this town hall, that we're ready for you.
But it's not an easy task. There's a fair amount of social isolation. And even on campus, depending on whether you form a pod with people that you know are in your circle and you can trust and have an understanding with, there can be isolation that you need to manage and we’ll help you with that. Of course, we're requiring masking. Here in Philadelphia, it’s a requirement indoors and outdoors. You have to keep your distance and be aware of handwashing.
Pod formation, we’ll have more resources for students to talk about what that is. … There are still some that don't fully understand what it means to stick with your pod or stick with the household, however you define it.
Now, you and your parents, if they're here, may be saying, “Well, isn't this a great way to start a town hall?” But if we can do these things, if we can collectively accomplish it — and we have been so far — you'll still be able to see one another. You'll still have more independence in one of the best cities around. There's so much to offer even during the pandemic.
You will experience, depending on your curriculum, some face-to-face classes, lab, studios. You'll be on a university campus. It will increasingly feel like college. And you'll experience a major urban center. There are a lot more benefits as well. We want you here. We want to keep moving, and we believe what we've created here will give you some sense of safety. But, of course, we need you.
Just to remind everybody: our winter term plans have been fully approved by the Philadelphia Department of Public Health. We have a very strict health department here in Philly. As someone who's been personally on the Board of Health for several decades, I'm pretty proud of that actually, during the pandemic.
We have athletic plans that have been approved by the Health Department, including tier-one basketball. And while you can't physically be at the game, you can see it or listen to it. I often will watch it on a social device and root for my team. The men and women's teams are doing pretty well this year. Our teams are tested, for example, daily.
Our facilities are ready for you. Our systems are all reviewed and addressed where necessary to get ready for you. The College of Medicine, the College of Nursing and Health Professions, the Kline School of Law, graduate and research programs, they've already successfully run without interruption and they're running right now.
Over the fall, test positivity was at or below 2% except, just like you're hearing nationally, after Halloween and after Thanksgiving when we had bumps. Halloween was about 3.5%, and Thanksgiving as high as 4%, reflecting not on what happened in the classroom or the library or the gym, but what happened at the dinner table, what happened at a small gathering or a party.
In the last couple of days, the state has been running at about 12% for tests. It's a little bit lower now. The city was 9% a couple of days ago, but it's heading towards 7% now. We'd like to see these percents under five, and as I've said to you, we've run 2% or lower most of the time.
… One of the reasons why we were asked to delay [move-in] by the Health Department, and we were really forcefully asked to delay, was that nobody wanted to see [positivity spikes following the holidays]. Those absolutely could drive numbers up from small get togethers all around the nation. And then those could be with more people arriving who had active disease, who then would spread even further in small gatherings so that we could have almost a twin bouncing-off event, and we wanted to avoid it.
We have a mandatory health and safety online training. There's a lot of verbiage in there and I strongly suggest that you read it and know it because it also includes what you agree to sign up for, the compliance language that we're asking you to do. All the information that we want you to know [is there]. The mandatory training, even though it's all posted what you do on the website, we’ll be messaging you. There’s signage all around campus. But we want you to see it at least one time so that you understand: what is COVID? How do you get it? How can you give it to others? How can you stay as safe as possible? I have found that all of us think we know until it happens to us. And then there's a flurry of panic while we look up what we're supposed to do and wonder how it happened.
While the Centers for Disease Control has hinted at COVID-19 testing as a part of prevention, institutions of higher education that have advanced science such as Drexel and Penn and Temple and Jefferson have been doing this for quite some time. And so, you hear us saying over and over, download the app. You need the app in order to check in, schedule your tests, get your results; that's how we're going to work with you in order for you to access your own results and do things quickly.
We have lots of different groups of students living in different areas, starting at different times, in different programs. The decision for how often to test and what test you use is based on risk, and that risk was calculated using a lot of science in the background, by what we know. You will see that some regional campuses test certain students twice a week, depending on what test they use and how they're doing it.
They may have found that to be a better strategy. Here at Drexel, we have found that certain students will participate in the beginning in required weekly testing as follows: those students who live in University Housing, students who live in buildings connected to university housing, so that's all an American Campus Communities (ACC) and API, students in Greek housing, any student who is taking face-to-face classes. If all of those things don't shake out and you're in a research lab anyway, we have required weekly testing. There are select student athletes who follow NCAA guidelines by going for daily testing with different kinds of methods, and we watch them very carefully.
I want to be very clear that those who are moving in during move-in week. which begins on Saturday, you'll be getting your testing as you move in. There's a whole protocol we'll be following. So you won’t be able to schedule your mandatory test till the end of next week.
A lot of people have said, “I'm not in any of those groups, can I still get a test?” And the answer is yes. You can opt for open testing Monday through Friday. It is, of course, by availability. And that was spelled out in the memo that went out. But you can do that and we want you to be able to do that. We’re particularly interested in students who have several roommates because those roommates may attend gatherings or have something happen where, in fact, there's an exposure or perceived exposure and you want to get yourself tested.
If you're exposed or you're symptomatic, you should be calling Student Health. We want to make sure that you're healthy and you avail yourself to the services that we have. For students who are required, they'll be choosing their point at times and then their days will be assigned. We had to come up with an algorithm to make sure that we can fit everybody in.
So what are our key considerations for moving forward? Be aware of the fact, please, that at any time there can be new city or state mandates. In our case, the city of Philadelphia is the major player that we listen to because they have jurisdictional authority when it comes to public health. If there's an increase in safety cases, there's an increase in disease or death. If any of this happens to the point where the health commissioner has things to say, if they say it to us at Drexel, they’re going to say it to Temple and Penn. But as you hear, the case transmission is not happening inside campus locations anywhere in the city. We have some track record on that. Our capacity for testing, case investigation, contact tracing, isolation and quarantine, if that gets exceeded, then we will have problems. Do I expect that to happen? Of course I do not. We don't want to see that happen. But obviously we have an eye on that at all times.
We'd love to think that together we can do this and that everyone by now is used to what the public health messages are in order for us to move forward together. Many of you remember that Temple had to close early in the fall and it was less the number of people and more how fast it happened. So, this business of staying away from gatherings and parties couldn't be more serious. We really mean business when we tell you that. Certainly, outbreaks elsewhere also can affect us.
It’s important to understand that there is a compliance hotline and that if you know of a recent situation in which people in the community have been exposed or could be exposed due to a health and safety violation, we have a compliance hotline site to click a button and report it.
So, what do I mean by that? This is not a snitch culture and we don't want this to be a negative culture. There is nothing about this that any of us want to be punitive. But we also are not a free-for-all where we're just putting stuff out and don't expect people to follow what we say. If students know about a large party or something that's happening and they know that our students are involved, they have a way to let us know ahead of time before it happens. If there are events going on where masks aren’t being worn, we have a way so that we are aware of that. I do want to say with pride that barely anything has been coming in on this line, not because people haven't been telling us, we're well aware of our campus community, but in fact, because if anything, the neighbors even have been reporting over 90 percent compliance with what they've been seeing with mask wearing among our Dragons.
We don't want to open and then have it all fall apart within a month, not because of anything that we weren't ready for, but because there was just a roll out of social gatherings and events. We have every indication that that's not the way that Drexel is going to go. I want to also assure you that those of us who are leaders on the different campuses are meeting at least weekly to compare what's going on, to share what works and what doesn't. We would love nothing more than student leaders on campus taking care of one another, understanding what a pod is, being positive, letting us know when they need help, if there's too much social isolation and they're not able to find others to safely be with, and to be in touch with us and meet their testing schedules.
Remember that you individually and collectively determine our outcome, and we will be here working with you to make this the reality that's coming our way as you move in the coming days. Dragons wear masks and are responsible.
Director of Student Health Services, Janet Cruz, MD: As a member that really never went remote, I've been here every day at work, since this all started and have followed the evolution of this virus. I know Marla went over what this is going to look like. But I want to go through the nitty gritty of what this will look like for you and how we're accomplishing all of this.
Just to go over what we've been seeing on campus: we have been doing our own contact tracing since March. Again, to echo, we're seeing a lot of the transmission out of campus, small gatherings, something as innocent as going together with five friends that aren't part of each other's bubble. That echoes the health care providers in that realm as well.
We've taken a lot of measures to make dorm housing safe. And this is predominantly why they're part of our regular screening.
I want to go into the two phases of testing so far. We have entry testing and that's what we're doing currently. We've done entry testing for the medical students so far in different populations. And then next week will be the dorm housing. So the week of the 25th, we'll start our surveillance or our regular screening cadence.
Thankfully, a lot of our college students, they've done very well. We have regular interaction between Student Health, the clinical arm, if you will, and the contact tracing program. We monitor these students that do fall ill pretty quickly so that we can have medical interventions available to them. Thankfully, we haven't had to use a lot of the measures that the hospitals have had to use in our particular population. But we're ready in case that does happen.
Our job is making sure that the environments that students are entering are safe, that we provide the clinical support that they need. But the personal responsibility, that's everyone's homework right now: making sure we're doing the physical distancing, the hand hygiene and all of those measures. And they tie in to how we keep our entire community safe.
For a lot of individuals that haven't interacted with the app just yet, or are getting ready to interact with the app as they come back to campus, for the testing, this is what it's going to look like. You're going to go right into your app. You're going to go into the scheduling or into your calendar, and based on the type of student you are, you will have different appointments available to you. I do want to stress, yes, we have mandated testing for certain groups, but we also have regular open testing for individuals that don't fall in these categories and do want to get tested.
You will be asked to fill out our registration form. We collect information for several reasons. One, we are a small extension of the public health department. We regularly share information so that they understand what's going on in universities and update our guidelines. Part of the information that we're also asking is some individuals may want to schedule a test and when they schedule the test, they might not have had symptoms, but then the day of, they might have. We're capturing that data so that we can reach out to them and see how they're doing and provide clinical services when indicated as well. For individuals that may have gotten exposed, we like to get to these individuals early, get them the right information. This is how the app integrates with all the other branches of our surveillance operation.
You’ll go into the app, you'll enter in your information, you'll be able to select a schedule that's available, and then you'll be able to confirm that appointment. You'll also be able to reschedule for another time that day.
After you get tested, the results will go right into your Health Checker app. The results typically take about 24 hours and depending on a negative result or a positive result. Each student, faculty member or staff will get specific instructions on what to do next.
The test is actually pretty non-invasive and well tolerated by everyone that we've tested so far. We actually teach students to test on themselves. We also have healthcare trained personnel just in case these students are not hitting that sweet spot. We will guide them through the test.
For asymptomatic students, meaning students that do not have any symptoms that have been slated for mandatory testing once a week, they'll schedule their appointment, they'll report to their testing site, they'll get information there on how to how to perform the test. The whole process is really about 30 seconds once you hit the testing site. The process is a little bit different for individuals that have been exposed or if they're symptomatic. They will be prompted to call Student Health. They'll have an appointment with a clinician, and there's various reasons for that. We want to make sure that students that have immunocompromising conditions or anything that may make being infected with COVID a little bit more complicated, that we address their needs pretty promptly.
I like to give people a reference in terms of when they should get tested. I think availability of Student Health is so good that sometimes students will call the day that they have a sore throat. We want to make sure that we wait at least 24 hours since the onset of a symptom before we test them. Testing too early can lead to a false negative. For individuals that have been exposed, the best time to get tested is about five to seven days after the actual exposure. Our clinical teams will guide you exactly when to get tested, how to get tested and how to sign up for testing.
For individuals that are being tested through the testing site, once the tests are our processed, our case investigation team actually gets to all the positives right away. The students are notified through the app, but then they will also get a phone call from our lead investigators with instructions in terms of what to do next. In terms of medical assessments, our contact tracing team and our student health clinical team regularly interact and we will assess what the isolation situation is, meaning individuals that have a positive test, we want to make sure that they can recover from their illness safely without exposing others. To do that, they'll need their own bathroom and their own bedroom. For individuals that do not have those, we have provided rooms within the University so that they can isolate safely.
Sahu: We have two residence halls on campus that are completely empty for quarantine and isolation spaces. So from that perspective, we work hand in glove with Dr. Cruz and her team, and they work with everyone who comes in for testing and then they're going to contact us. If, for whatever reason, a student needs to be quarantined or in isolation and cannot do so in their own space, that is the primary reason that we have those spaces on campus. And that's part of the reason that we moved towards limiting the number of students who were back in our residence halls. It’s important for folks to know that we're going to give everyone a space that needs it in that category.
Cruz: In terms of a positive result, once the students get a call from our contact tracer, it’s going to be crucial for individuals to let us know who they may have come in contact with during their infectious period. Our contact tracers will walk each of the students through that. From there, we actually notify the contacts anonymously and we'll say, “ou may have come in contact or you did come in contact with an individual during their infectious period. This is what we need you to do next.”
For individuals that haven't had any symptoms, that didn't have a positive test and have gotten exposed, they will be asked to quarantine. Isolation and quarantine are very similar, meaning we want individuals to stay in their rooms. We want individuals to use their own bathrooms and really limit their activities to those areas during the time that we're observing them. During quarantine, individuals that have been exposed, we're observing to make sure that they don't develop symptoms of the disease. At about day five or day seven, we're going to ask them to retest. So these are individuals that haven't ever tested positive, that have been exposed. Our case investigators and our contact tracers will walk all the students through this. During that time, if there are individuals that live in the dorm, we will help support regarding food, regarding laundry. At least from a clinical end, we check on these students every day. So, we'll do surveys, we'll do intermittent phone calls to make sure that individuals that are manifesting symptoms of the disease are doing well. Or if they're asymptomatic, we check on them daily to make sure that we catch early if they're going to develop symptoms.
I just wanted to comment on how all of these systems really interplay. From the testing, both the surveillance testing that we're doing through the different sites — Race Hall, and soon-to-be Queen Lane and New College Building — as well as the diagnostic testing done through Student Health, that is especially for individuals that are positive or have been exposed.
We survey the situation within 24 hours. We make sure that individuals can isolate and quarantine safely. If an individual was on campus, we make sure that we engage with the University to make sure those spaces are cleaned in an appropriate manner. All of it falls into this active monitoring. So, for individuals that never test positive, we still want you to engage with this app. Make sure you're going in daily to the app, reporting any symptoms. If you don't have any symptoms at all, report that too. And these systems all work together to make sure that everyone stays safe.
Again, we're all doing this together. Your college experience will be different. We're all boots on the ground, meaning everyone's going to be doing their part, surveilling, making sure that these systems are working. We want your feedback. So, if there are systems that can work better, please let us know. You all are going to be the key to communication with one another, connection, and we're all going to be working together in terms of interacting in this new world within COVID.
Gold: Just to say quickly that at this time, the University, as many of you read yesterday, have not directly received vaccine. We have no indication that we will be. The phased response nationally is also going on locally in Philadelphia. It is overseen again by the Health Department and we are still in phase 1A, although 1B is starting very soon. So 1A are mainly healthcare providers, and that includes our College of Medicine and College of Nursing and Health Professions clinical students, as well as some researchers working with COVID and some others doing clinical facing things. We're in touch with the Health Department to see if we can at least hold a vaccination clinic for those students, and we're in those negotiations right now. Students are able to get the vaccine in some other areas. There is no plan to make the vaccine mandatory for students at this time. And we don't have further comments to make about that. So we're not expecting anybody to arrive vaccinated. We have nothing mandated about that. And we can't. We wish we could. But none of us in Philadelphia can give you a plan that the University has the ability to vaccinate its own. If the city or the state were to give us the vaccine that we've been requesting, we could overnight set up a way to vaccinate our campus community. But that's not how vaccine is rolling out currently in the city.
Sandra Strang, director of communications and events for the Graduate College:. I will be helping moderate the Q&A. So, first, thank you to everyone who was able to submit questions in advance. We will go through some of those by topic area. We're also working to answer the live event questions that are coming in. And some of these are sure to be answered when we go through our pre submitted questions.
While we may not get to everyone, we will have the copy of the Q&A transcript and we'll be able to respond following the event. As a reminder, all of the facts that come in are going to be updated and posted on Drexel's “Response to Coronavirus” website. So be sure to continue to check the website for the most up to date information, as well as for additional contact information for who you can reach out to for additional questions.
Senior Vice Provost of Graduate Education Elisabeth Van Bockstaele, PhD: We'll start with academics, and I would like to direct the first couple of questions to Provost Jensen.
Will pass/no pass grading continue throughout the remainder of the academic year?
Jensen: We have been using pass/no pass all year. For our winter quarter, we’re in pass/no pass and our semesters are operating with a mix of both, actually.
I am meeting with the deans and the faculty next week to have a discussion about spring quarter. I anticipate we'll have an announcement about grading for the spring quarter next week.
Will students, especially international, be given a choice to do the spring quarter online?
We recognize the importance of the flexibility of offering programs online. There's likely to be some variability by program, particularly at the graduate level. The best thing to do is to check with your program managers about that for spring.
Van Bockstaele: Now we'll switch to the category of health and safety and I'll direct these questions to either Marla Gold or Janet Cruz.
By gathering people in a common location to receive tests, everyone standing in line is at risk. What steps will be taken to ensure testing sites will be as safe as possible?
Cruz: We've already engaged with the Department of Environmental Health and Radiation Safety at Drexel to evaluate the facility. We have all the appropriate measures, making sure that the air quality is fine. We actually haven't had lines. Again, our schedules are made to help limit the amount of volume that we're receiving. So that's already inherently built into the schedule, especially with our Race Hall testing site.
A lot of the waiting area is actually outdoors, so we make sure that people are physically spaced, everyone's masked and it's outdoors. But our testing site has been tried and true and tested and we're able to process people really quickly through.
If COVID cases begin increasing regardless of policies, what are Drexel's plans to respond? Will classes move back online and undergraduates be asked to move out of housing again? I understand Drexel's desire to reinstate in-person classes, but fear the consequences of housing thousands of students in close quarters with only a promise that they won't engage in risky behavior.
Gold: We have approximately 1,000 students coming into University Housing. There are several thousand living in off-campus housing, many of them still in mandatory testing programs, and many of them have been living there all along. So we have experience with the populations.
There is no set number of cases. What will matter is where it happens and how fast it happens and if it happens at all. We have had drills internally where we've looked at the system and said, “OK, what will happen if within a week this occurs or within two weeks this occurs?” or “What will happen if the city says ‘you guys are doing great, but we need everyone to please just stay in the dorms for a couple of days while we take care of other things that are happening?’” We believe that we have the ability to roll with that. Could it happen that there are suddenly a build-up of cases in one dorm? I have to say that it's highly unlikely. I don't want to eat those words.
It has to do with, of course, our collective behavior. And in terms of asking, isn't it a lot to bank on the belief that the students who are coming are going to be able to do what we're asking them to do? My answer is, I’m banking on that belief. I'm going to come right back around again, staring right at my camera and say, that's right. Families, parents, students, we are banking on the belief that you understand this situation or else you wouldn't be choosing to come back and join us, nor would we feel OK about inviting you back.
The goal is, in fact, to have containment, to take care of people and to do the best we can to get through this together while hopefully vaccine access increases all around us so we can get that to people at Drexel.
People who have been previously infected are told to avoid tests for three months to avoid a false positive. How will the University be able to distinguish between false positives and true positives?
Cruz: For individuals that have tested positive, especially as individuals are coming on to campus, we ask that if you are tested outside of our system, meaning not in Student Health and not through our testing site, that you actually use the app and upload a copy of your test.
The reason we ask for that is, yes, for individuals that have tested positive, we actually exempt them from our screening program during that time. However, if individuals start to develop symptoms, they are going to be evaluated by a clinician. And at that time, it may be appropriate to retest them for COVID again. We take those on a case-by-case basis. However, individuals that have tested positive, you will have a three-month exemption to our screening, or our surveillance testing.
What happens if a student in a dormitory tests positive?
Associate Vice President and Dean of Student Life Katie Zamulinsky: We’ll get information from Student Health if one of our residents has tested positive. At that point, a member of the Student Life team will reach out to the student via phone and we'll talk them through what quarantine or isolation looks like, and then we'll coordinate a check-in time to move them into one of the halls that we have reserved for those purposes.
All my classes are online. Can I still enter the campus and use facilities like the library, collaboration rooms, etc.?
Sahu: Our campus is open and we have several thousand students who are living all around the campus community and they could be in face-to-face classes or remote. So, our campus spaces will remain open. They'll be open on a modified basis. Hours might change. The Rec Center is scheduled to be open on the 25th with limited volume within the space. It's open to any student, as it always is. Again, we're banking on our students doing the right thing and making the right decisions, whether they are in face-to-face or remote classes. We believe in our student body that they know what's going on and they're going to do the right thing. So the quick answer to that question is, yes, our spaces are open to any students, as is normal, but there will probably be some modifications in place for all of those spaces.
Strang: While we're on the topic of student life, there are several questions about other things on campus that will be open, things like dining halls or eateries and facilities. Subir, do you and your team want to comment on other facilities that will be open for students?
Subir: We will have dining facilities available on campus as well as some outdoor facilities. All that is listed online. We will incorporate that into the FAQs following the session.
Strang: There are also several questions about the Health Checker app, so maybe we can turn it back to Dr. Gold and Dr. Cruz. Several students have questions about signing up on the app. Who needs to schedule a test? When do they need to schedule a test? Could you just quickly review what students should be doing and when as far as scheduling their time for coming to campus?
Cruz: For individuals that are moving in, especially in dorm housing in the next week, we’ve opened schedules for certain populations as they're entering. The goal is that you get tested the day that you move in. Please schedule your tests the day that you're supposed to move in.
A lot of the other populations like College of Nursing, College of Medicine have already been notified in terms of going into the app and scheduling an appointment. For ACC and API properties, they will be asked to go into the app the week of the 18th to get scheduling to get their first entry appointment done. And then again, to reiterate, it’s the week of the 25th. where you'll get into that cadence of your day of testing. For that week, students will receive a notification 48 hours before they are scheduled to test saying, hey, you're due for testing in 48 hours, please log into the app and schedule a test. And that's going to start in the next two weeks.
Strang: If there are issues with the app or issues with your student status or move-in, just be sure to contact housing and the folks that you're in touch with about move-in in order to schedule your test.
Gold: I do ask one thing, which is that those of you students who are on, perhaps you’re with other students or other people or for parents and students that are on together: this is the time to have conversations in home, wherever that home is, and think about it.
We ask you to join with us and thinking about your choices, what you can do and how that becomes all of these things. We want you to be well. We want to be well with you, and we look forward to coming together very, very soon. Please get back to that website, take a look at information. Please read the emails that we send you and we'll continue to send more information and we'll see you soon.