Attachment Based Care (ABC) for Teams Program
Overview of the ABC for Teams Program
The Attachment Based Care (ABC) for Teams Program is a multi-phased, trauma-informed training program to help bring a more unified, trauma informed, attachment promoting clinical framework to the entire treatment team.
- The model uses attachment theory to focus staff more on patient’s emotional needs and less on behavioral control.
- The model provides a unified framework so all team members have a shared philosophy about how to work with patients in a way that is more consistent with the therapeutic approach of the professional staff.
- The model promotes a more family centered care approach where caregivers are incorporated into the therapeutic experience.
The program consists of three stages. First, a pre-implementation phase to understand the culture and structure of the unit. Second, a training phase where therapists learn Attachment-Based Family Therapy and all staff learn the Attachment-Based Care for Teams Program. Third, a sustainability phase where ongoing supervision helps the change agent on site integrate the ABC for Teams Program into every day practice.
Description of Program
The Attachment Based Care for Teams Program (ABC4Teams) works with administrators, doctors, nurses, therapists, line and support staff in inpatient or residential treatment facilities. The program helps the entire staff to take a more psychotherapeutic approach to milieu management, in contrast to the more typical behavioral management models. While managing safety is critical, an attachment-based lens, is grounded in trauma informed care models. This helps staff understand patient behaviors as emerging from unmet interpersonal needs that are poorly expressed. Conflicts and resistance become therapeutic opportunities rather than barriers to treatment.
ABC4Teams promotes an atmosphere of safety and trust for both patients and their families. Transparency and collaboration become key therapeutic elements. As consumers feel safer, staff can challenge patients to identify unexplored trauma and disappointments while helping caregivers develop more emotion-focused, attachment promoting parenting skills (e.g. warmth and structure). Staff shore up caregivers to provide a more developmentally secure and growth-promoting family environment.
Critical to milieu change is the application of attachment-based family therapy as a primary psychosocial clinical intervention model. ABFT therapists view attachment ruptures (e.g., family conflicts, negative emotional climate, etc.) as a strong contributor to the patients’ problems. Sometimes these conflicts (e.g. divorce, caregiver depression) cause teens to have problems, and sometimes these conflicts deny the adolescent the necessary support her or she needs to overcome adversity, whether it is environmental (e.g., bullying) or internal (e.g., bi-polar disorder). ABFT does not assume all problems are family-based. Youth with psychiatric challenges can become destabilized even in the best of families. Building CBT or DBT skills, or medication remain critical elements of the multi-modal treatment program. However, family therapy becomes a bigger aspect of the psychosocial treatment approach.
Extending the attachment informed clinical framework to the milieu has several benefits. First, work in the milieu can support work in the family sessions and vice versa. For example, when the family sessions focus on trauma, group and individual therapy can take up similar themes. When patients act out on the unit, rather than punish the behavior, staff understand it as a partial reaction to the trauma focused therapy which can guide how staff intervene in the behavior and hold the patient accountable. Second, the teen experiences the inpatient or residential work as more integrated. When staff can interpret milieu behavior as attachment needs, or reactions to the intense family work, the therapeutic framework becomes more coherent and consistent. Third, patients and caregivers experience the staff as more unified in their approach to clinical challenges. All clinical and milieu staff have a shared clinical vocabulary, intervention strategies and desired outcome. Finally, staff morale and job satisfaction can increase when the disconnect between frontline staff and clinical staff can be reduced. In an attachment based, trauma informed program, all staff are valued as part of the clinical team with shared and unique contributions to make.
ABC4Teams does not impede the use of any treatment or milieu component already in place, such as CBT, MBT, DBT, NVR, Signs of Safety, etc. Programs can proceed with what already works for their team and the patients they treat. Attachment principles and working with primary attachment relationships will ground these interventions in a more developmental and strength-based treatment framework. The program can be implemented regardless of age of patients. Even young adults have unresolved issues with caregivers they live with or the young adult may live alone but are dependent on caregivers because of their mental health issues. The program can be implemented regardless of disorder. Families can support recovery or exacerbate conflict; if we can help caregivers, they can be helpful to their child.
Implementing ABC4Teams requires more than a “one and done” three-day training. System change, like patient change, needs sustained guidance and practice. Leadership and management must be engaged in the change process and staff need ongoing guidance and support.
The Attachment Based Care Milieu Program consists of three components:
Component One is comprised of a series of meetings with the organization’s implementation committee (representatives from all parts of the organization from administrators to milieu staff) and a 1 to 2-day site visit (or virtual equivalent). The meetings and visit will help the ABC trainer understand the organizational structure, values, staffing roles, workflow, chain of command, infrastructure, and when and how families are included. During the monthly meetings, we also seek to understand the current culture of the unit and help the organization think about how to sustain the impact of the work we are about to do. During this period, we will also orient the staff to the training and gather baseline data.
Component Two is comprised of three parts which build on one another. Below we explain each part.
Part I: Attachment-Based Family Therapy Therapist Training
Patients’ primary attachment relationships need to be included in the recovery and healing of adolescents. Attachment-based family therapy (ABFT) is a manualized, empirically supported family therapy model specifically designed to target family and individual processes associated with adolescent suicide and depression. ABFT emerges from interpersonal theories that suggest adolescent and young adult internalizing disorders (e.g., depression, suicide, trauma, anxiety) can be precipitated, exacerbated or buffered against by the quality of interpersonal relationships in families. It has also been used where family conflict is a contributor to the presenting problem. It is a trust-based, emotion-focused psychotherapy model that aims to repair interpersonal ruptures and rebuild an emotionally protective, secure-based parent–child relationship.
There are three levels to ABFT training with each building from Level I (3-day in-person or 6 half-day online workshop). Level II involves group supervision and an advanced workshop (3-day in-person or 6 half-day online workshop). Level III which leads to certification, requires therapists to submit 10 recorded therapy sessions for in-depth feedback and adherence rating. Please see the ABFT Training documentation for more information.
In order for the milieu training to translate into change on the unit, there must be a change agent/champion staff member on the team. The family therapist training in attachment-based family therapy (ABFT) will support the team members in the change process.
Part II: Attachment Based Care for Teams Training
For (interdisciplinary) teams, the program offers a three-day (can occur across 4-days to split staff on Day 2) team training.
Day 1: The first day focuses on attachment principles and practice. This day is usually conducted in person, but can be offered as 4 pre-recorded lectures that staff may watch on their own time and 2-hour live group exercises led by a trainer (in-person if possible). All staff (full and part-time including domestic, RMSS, nurses, doctors, physiotherapists, psychologists, family therapists, managers, occupational therapists, etc.) are required to watch the lectures. The exercises will be offered one to two times depending on the number of staff. At least 80% of the following staff are required to participate in the live 1-day or live exercises exploring the principles in the pre-recorded lectures (health care assistants, junior doctors, RMNS, family therapists, occupational therapists, creative therapy/dance movement/art/other, psychologists, social workers, dietetics, education, head teacher/ teaching assistants etc. This core group of staff will continue with the remaining of the training (CORE).
Day 2: The second day is a training day on skills including emotion coaching skills, building a bond with patients, how to listen and help clients make meaning, marking successes, confronting patients, dealing with resistance, learning to repair relationships with patients and learning how to talk with parents. Day 2 also focuses on understanding attachment themes and ruptures from the patient’s story and on facilitating corrective attachment experiences with staff caretakers and peers in the treatment milieu.
Day 2 can be offered two times to allow for CORE staff to attend and have coverage on the unit.
Day 3: The third day is about using attachment principles to modify the structuring and processes of the milieu to promote a more “secure base” learning environment. Topics include program design, setting rules, prevention and handling of acting-out behavior.
Day 3 is site specific, meaning CORE staff from the unit must attend the day together. Staff coverage for the unit will be needed when the CORE staff attend Day 3.
***If possible, we will offer the exercises for Day 1 or the full Day 1 as well as Days 2 and 3 in-person. Should travel and/or group gatherings be restricted at the time of the trainings, we will offer the training days online. We may break each day up into two online days to reduce video-conferencing fatigue and to account for the time difference between the US and Europe.
Part III: Milieu Program Consultation
In order to ensure programmatic change discussed in the three-day workshop, an approved ABC trainer provides 3, 3-hour web-based consultation meetings to the unit to assist the team in adapting existing processes to be consistent with the milieu model. During these meetings, it is recommended that staff from other units cover for the 3-hour time period. As much CORE staff as possible is needed to take part in these meetings to ensure systemic change.
Part IV: Milieu Team Supervision:
In order to sustain the learning from the three-day workshop, an approved ABC trainer provides web-based (2 hours) supervision monthly to help CORE staff on each unit implement the milieu training with clients. Additionally, supervision serves as a place for team members to process organizational and interpersonal challenges when integrating this new model. After 6 months of supervision the change agent takes over the supervision.
Requirements for participation:
Participants must have attended the three-day milieu training (or 3-hour booster session – see below) to participate in supervision and consultation.
Milieu Change Agent Supervision:
For sustainability, the change agent will facilitate use of the program at all levels of care on a treatment unit. Fortnightly web-based supervision is provided to support the change agent for one year (22 sessions, 60-90-minutes each).
Booster Session Training:
The ABC trainer also trains the change agent in a 3-hour booster training that the change agent can deliver to new staff that is hired to help them adapt and engage in the attachment-based care environment. This training will be provided online.
This program has been implemented and is being evaluated in a young adult inpatient hospital program. Clients and staff have provided feedback on their experiences. Those who have engage in the Attachment Based Care for Teams Program have experienced:
Increased patient engagement
- "I want to come continue treatment for the ABFT sessions. Things are really starting to change at home. My dad listens to me now. And I’m listening to him."
Increased parent satisfaction
- "After so many hospitalizations for our adoptive son, we’ve now experienced psychiatry can be different, can make a difference."
Increased team member resilience
- "Every time we discuss a case from the attachment perspective we’re trained in, we see new options for care and treatment. We find hope again in seemingly hopeless cases."
Augmented team efficiency
- "Our treatments go deeper and target what really matters now. Since we’ve adopted the Attachment Based Treatment Program, we know what we are doing. We share moments of proudness of our work with vulnerable young people."
In order to evaluate the effectiveness of the ABC program, we aim to collect several outcome indicators. Data are collected quarterly and reports generated.
- Decrease in parent/adolescent driven early termination.
- Decrease in disciplinary incidents on the treatment milieu.
- Increase customer satisfaction with overall program.
- Increase staff satisfaction and participation in the treatment process.