Am I able to access my building on campus?
Drexel campus facilities remain closed to the public until further notice. Only personnel who were previously deemed essential and those engaged in active research functions are permitted on campus. To access campus buildings, you will need to present the letter you received authorizing you to report to campus and your DragonCard. If you have any questions or would like to request access to campus buildings, please contact for HR Business Partner.
Are the campus shuttles still running?
Beginning on Monday, July 6, campus shuttle service on the Dragon (Center City) and Queen Lane routes will resume on modified schedules and with health and safety protocols in place, as outlined on the Real Estate and Facilities COVID-19 Operations page. You can view the modified schedules via this PDF. The Powelton/Spring Garden route remains suspended.
I work in a leased location, should I follow guidance from the landlord or Drexel?
For tenants, follow the direction of the most stringent requirements to assist in protecting the community. If access is restricted, please work with the landlord. If you have challenges with the landlord gaining access to a leased location, please notify Drexel's Real Estate and Facilities team through the Facilities Call Center (Monday-Friday 8 a.m.- 5 p.m.) at 215.895.1700.
Is there any interruption of service in shipping and receiving?
For packages being shipped to campus, please contact the supplier to cancel or hold the order. Shipping and receiving will continue to hold packages, but storage is limited and strained. If a received package is needed, contact Shipping and Receiving at 215.895.2817 to schedule a pickup at the receiving window on the first floor of the General Services Building Monday through Friday, between 7 a.m. and 3 p.m. Delivery service will not be an option at this time
I need a DragonCard - what should I do?
The DragonCard Office is closed. If critical personnel need a DragonCard, they should visit the Drexel University Police Station at 3219 Arch Street.
What's happening with departmental mail service?
If you have any questions about receiving or sending departmental or inter-departmental mail during the campus closure, please speak to your supervisor or department head.
What should I do if a bathroom is out of soap or paper towels or an on-campus sanitizer station is empty?
Please call the Facilities Call Center (Monday-Friday 8 a.m. – 5 p.m.) at 215.895.1700 to report the concern. Student residents can also contact their residence hall Front Desk for assistance.