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Academic Information & Systems

Academic Information & Systems (AIS) is a centralized department of Systems Analysts that support the academic, administrative, and operational units of Drexel University. AIS Systems Analysts maintain the functional aspects of the core enterprise software applications that house student information across the life-cycle, providing training, documentation and support to all users. AIS analyzes the needs of the EMSS Divisions and supported departments to determine the optimal way to meet business objectives by modifying existing or developing new information processing systems. AIS leads the search, evaluation, and selection of new applications for specific functionality which will integrate with the Ellucian Banner ERP and other University applications. The AIS department is responsible for serving as a project manager for the implementation of custom applications to meet academic unit goals. This includes major projects and operational tasks, ranging from new software implementation to expansion of current functionality.

Academic Information & Systems Contacts

If you need help, submit a ticket to one of the queues listed below, which will allow all of the analysts in the designated group to review your inquiry.

Ticket Queue

Target Population

Experiencing an issue with an existing account

Admissions/Enrollment Management & Student Success

Academic Advisors regarding DegreeWorks

Drexel Central

Financial Aid

Steinbright Career Development Center

Academic Departments/Faculty, Registrar

For a new account requests, please visit our training page for additional information.