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Aetna Student Health Insurance Resources

Drexel University's student health insurance coverage is presented in association with Aetna Student Health. Serving over 200 colleges and universities across the country, Aetna is one of the most trusted and respected health insurance providers in higher education.

Aetna Student Health Customer Service

Aetna's dedicated customer service team is available to answer any insurance-related questions you may have. You can contact the Aetna Customer Service Center at 877.409.7361or via their online support form.

Aetna's Informed Health Line

Registered Nurses are available 24 hours a day by calling Aetna's toll-free number at 1.800.556.1555. They can provide valuable information concerning your medical questions.

Aetna Mobile App

This application is designed to help members access policy information and keep track of their insurance expenses on the go. To get involved, go to Aetna's Mobile page from your smartphone or #MyCollegeLife on Twitter and Facebook.

Health Insurance ID Card

To print your ID card, go to Drexel's Aetna Student Health page. You can then select "Get Your ID Card." You may also request that a plastic card be issued and mailed to your address by calling Aetna Student Health's customer service center at 877.409.7361.


DocFind is an online search directory tool that makes it easy to find doctors, hospitals, and pharmacies that participate in Aetna's network. Users can search this directory of in-network providers by name, zip code, condition, procedure, or specialty.

Please note: It is important when making your appointment to ask if the doctor you have selected is in network, as this list changes.


CoverU is an explanation of the basics of health insurance.


Teladoc provides on-demand remote medical care via mobile devices, the internet, and video and phone.