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Drexel Health Tracker

Drexel Health Tracker

The Drexel Health Tracker is a mobile-based app that allows Drexel community members to confidentially report their symptoms and access key resources to help them stay healthy. The Drexel Health Tracker can help users monitor any symptoms related to COVID-19 and connect them to resources if they feel sick. It also helps the University learn more about the spread of COVID-19 and how it is impacting the Drexel community, which in turn can shape our testing strategy designed to further reduce the risk of viral transmission on campus. 

Getting Started

  • Use of the Drexel Health Tracker is required by all members of the Drexel community. Students, faculty and professional staff must use the Drexel Health Tracker on a daily basis to “check in” and record any symptoms or note that they are feeling well. Tracking your symptoms is the best way to know if you should stay home from work or classes, get the help you may need and protect your health and the health of those around you. The Drexel Health Tracker can also be used to self-certify that you do not have symptoms, which is a requirement to access campus property.
  • Visitors are required to use the Drexel Health Tracker app to either report symptoms or self-certify to a lack of symptoms at least two hours before coming to campus. Individuals who are unable to use the Drexel Health Tracker app to check in must utilize other approved check in methods in order to enter the campus.
  • The Drexel Health Tracker asks the user to provide their name, Drexel email and phone number upon registration. In addition, age and zip code are requested.

If you report any COVID-related symptoms using the app, an authorized representative from the University will contact you to assist with testing, quarantine or healthcare needs.

Download the Drexel Health Tracker App 

The Drexel Health Tracker is available to download for free via the Apple and Android app stores. You can also scan the QR code from your mobile device to access the tracker.

Frequently Asked Questions

Drexel is committed to the responsible stewardship of individuals’ personal information and any data collected from those using the Drexel Health Tracker.

Drexel Health Tracker FAQs

What is the Drexel Health Tracker app?

The Drexel Health Tracker is a mobile-based app that allows Drexel community members to confidentially report their symptoms and access key resources to help them stay healthy. The Drexel Health Tracker can help users monitor any symptoms related to COVID-19 and connect them to resources if they feel sick. The Drexel Health Tracker can also be used to fulfill the University’s self-certification requirements for access to campus property. It also helps the University learn more about the spread of COVID-19 and how it is impacting the Drexel community, which in turn can shape our testing strategy designed to further reduce the risk of viral transmission on campus.

How do I access the Drexel Health Tracker app?

The Drexel Health Tracker is available to download for free via the Apple and Android app stores. You can also scan the QR code available on the Health Tracker page from your mobile device to access the tracker.

When should I check in to the Drexel Health Tracker app?

All students, faculty and professional staff should monitor their health and symptoms on a daily basis to prevent unintentional spread. Individuals coming to campus are required to use the Drexel Health Tracker app to either report symptoms or self-certify to a lack of symptoms at least two (2) hours before coming to campus.  Individuals who are unable to use the Drexel Health Tracker to check in must utilize other approved check in methods in order to enter the campus.

What happens if I don’t get confirmation that I am cleared to go to campus?

If you are experiencing symptoms related to COVID-19 or have had a recent exposure to someone with confirmed or suspected COVID-19, you will be asked to take the following steps:

Faculty and professional staff are advised to seek medical care by calling their primary care doctor and asking to be evaluated for COVID-19. Immediately after calling your provider, please contact covid19health@drexel.edu and provide your name and a phone number to be contacted by a Drexel representative. It is imperative that the University is aware of any exposure risk to the members of the Drexel community.

Students should contact Student Health at 215-220-4700 to undergo further screening and to receive testing and care instructions.

How will I be paid if I am showing symptoms or am diagnosed with COVID-19 while working remotely?

If the professional staff member is able and approved to work remotely, they will not be required to use their leave time. Members of a collective bargaining unit should refer to their union contract.

If the professional staff member is unable to work remotely, they will be paid via their sick leave. If they do not have enough sick leave accrued, the professional staff member will be permitted to utilize future sick leave accruals to ensure that there is no disruption in pay. Members of a collective bargaining unit should refer to their union contract.

If the individual is experiencing symptoms and is unable to work as a result, they are required to use their sick leave. If needed, the professional staff member will be permitted to utilize future sick leave accruals to ensure that there is no disruption in pay. Members of a collective bargaining unit should refer to their union contract.

Absences that span more than three days may be covered under the Family Medical Leave Act (FMLA) or the Non-FMLA Medical Leave of Absence. Faculty and professional staff members are encouraged to contact our Leave of Absence Administrator, Lincoln Financial Group. You may file for a leave of absence by phone at 1.888.992.0549 or online by logging in to DrexelOne and selecting “Leave of Absence” in the Benefits Administration section under the Employee tab.

Is my information secure?

Your information will be maintained by MyOwnMed, Inc. the vendor that provides the Health Tracker app under contract with Drexel. Your information will be maintained in a secure, HIPAA-compliant cloud database, with access limited to authorized Drexel representatives.

Will my device be exposed to security risks if I use the app?

As noted in the Privacy Policy, MyOwnMed, Inc., (the Health Tracker app developer) maintains administrative, technical, and physical controls designed to safeguard the information collected and has met the security requirements for publication on the Apple and Android app stores.

Can I opt-out of using the Drexel Health Tracker app once I have registered?

You can opt-out or withdraw your consent at any time by emailing MyOwnMed at optout@myownmed.com. Your information will be deleted within 3 business days of receipt of your request. 

Any questions regarding opt-out may be sent to clientsupport@myownmed.com

Please note that individuals coming to campus are required to use the Drexel Health Tracker app to either report symptoms or self-certify to a lack of symptoms at least two (2) hours before coming to campus, or utilize other approved check in methods in order to enter the campus.

Can the Drexel Health Tracker app track my location?

No. To further ensure the user’s privacy, geo-tracking is not enabled in the app.

What do if I don’t have a smartphone or my smartphone is broken/lost?

There will be a web-based program available shortly. In the interim, there will be a printable certification form available on the Drexel website.

What information is collected and how is it used?

We will collect your name, email address and phone number when you register for the Drexel Health Tracker app. You will also be asked to provide your age and zip code, as well as information about your daily symptoms, whether you have been in contact with probable or confirmed cases of COVID-19 and results of any COVID-19 testing you may have had. The information collected will be used by Drexel in the following ways:

  • To help us learn more about the spread and impact of COVID-19 in the Drexel University community.
  • To manage and respond to incidents of COVID-19 that occur among our students, faculty and staff, and help us offer the appropriate support resources to individuals with confirmed or suspected COVID-19 infection. These resources include testing, care treatment plans, and/or referrals.
  • To fulfill Drexel University’s self-certification requirements for access to campus property.
  • To comply with legal requirements of local, state and/or federal authorities. 

Any other use or disclosure of Health Tracker app data will exclude names, email addresses, and phone numbers, as well as other personally identifiable information. This information will be used only for purposes of approved research.

How long do you keep the data?

Information provided through the Drexel Health Tracker app will be retained as long as Drexel continues to use the app.