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2020 Philadelphia Non-Resident Wage Tax Refund Petition

March 10, 2021

In 2020, the Drexel University Payroll Office took steps to stop deducting the Philadelphia Non-Resident City Wage Tax for all employees who were required to work remotely. However, our office recognizes that in certain situations the tax was deducted while the employee was required to work remotely.   
For these situations, the employee may submit a request for refund.

For 2020 refund petitions, the Philadelphia Department of Revenue has created a special Wage Tax refund form that allows the University to submit refund requests on behalf of non-Philadelphia residents. Refunds only apply for days that employees were required to perform their work duties remotely outside of the city. If employees opted to work remotely even if it was for childcare or they did not feel safe to return to campus, the wages are applicable to the non-resident wage tax and they are not eligible for refunds. Additionally, employees who received compensation, but were not performing their job duties remotely (i.e. campus access was required to complete the duties), are still required to pay the wage tax and will not be considered for a refund.

For the 2020 tax year, the following steps must be completed to petition to receive a refund:

  1. In DrexelOne, confirm that your home address is correct. Instructions for accessing and updating your home address can be found on the HR Website.
  2. Review your 2020 paystubs to confirm that the Philadelphia Non-Resident City Wage Tax was deducted for the months that a refund is being requested. Instructions for accessing your paystubs can be found on the Office of the Comptroller Website.
  3. Send an email to with the subject of "2020 Philadelphia Refund Petition." Include in the email your University ID, your full name as it displays on your 2020 W-2, and the number of working days per month that you were required to work outside of the city and still had the wage tax deducted.

More detailed instructions can be found in the Payroll FAQ on the Comptroller website.

Upon receipt of the email request, the Payroll Office will review the refund request for correctness and calculate the dollar amount of the refund. At least once per month, our office will submit a file to the City of Philadelphia with the refund requests.

Your request will be reviewed by both the Drexel University Payroll Office and the Department of Revenue for the City of Philadelphia. Based on the review, you may be requested to provide additional documentation. Once your request has been submitted to the City, you will receive an email from the Payroll Office with the amount submitted for your refund as well as the date the request was submitted. Refund checks are sent to your home address directly from the City of Philadelphia.

Once the refund request is submitted to the City, the Payroll Office will not be able to provide any updates on the refund status. In previous years, it took six to eight weeks to process refunds. Even with the streamlined process for 2020, the City expects the turnaround to be longer this year.

Residents of the City of Philadelphia are not eligible for refunds.

Please contact the Payroll Department at if you have questions.