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Individual, Couple and Family Therapy Services

group looks to person standing next to easel which reads identify your emotions

Requests for Services are being accepted on a limited basis; couples and families will be the first to be assigned a therapy intern through the month of September. Requests for individual therapy are on Hold until October 17, 2022.

The Drexel University Individual, Couple, and Family Therapy practice provides affordable access to comprehensive behavioral and mental health services. We offer both teletherapy and in-person appointments to the diverse communities of Philadelphia and greater Pennsylvania. Our relational, evidence-based approach serves people of all ages who seek support in managing life’s challenges.

If you are struggling with anxiety, depression, relationship issues, family problems, or other mental health concerns, our therapy interns, supervised by licensed marriage and family therapists, can help you find solutions through a compassionate and collaborative therapy process. We also engage with those who desire a growth experience, such as developing strength and confidence to achieve goals, learning more positive approaches to communicating with others or engaging in self-identifying work, pre-marital therapy and more.

In-person, teletherapy and hybrid (combination of telehealth and in-person) appointments are available and conducted at the Drexel University Individual, Couple, and Family Therapy Clinic, an interdisciplinary clinical training and research facility that has offered low-cost, competent and culturally-sensitive and attuned therapy services to those in and around the Philadelphia community since 2014. The clinic has therapy rooms for individual, couple and family therapy. Each space is equipped to accommodate observation and recording of sessions by clinical supervisors.

Those who select teletherapy or hybrid services must be physically located in the state of Pennsylvania at the time of the session. Drexel University and DUCFT Clinic follow Center for Disease Control (CDC) guidelines for in-person sessions. These requirements will be communicated upon request or once a request for services is submitted for in-person services.

Our clinical staff are graduate students in the Couple and Family Therapy Program at Drexel University. They provide services under the direct supervision of licensed clinicians, ensuring that the highest quality care is delivered in a rigorous training environment. The Marriage and Family Therapy Program received its initial accreditation in 1985 and has since met all requirements for reaccreditation from the Commission on Accreditation for Marriage and Family Therapy Education.

two people sit on couch speaking to each other while two counselors observe

Note: Currently, few clients are starting services, but a waiting list is available. Those who submit a “Request for Services” form and are eligible for services will be added to a waiting list then contacted no later than the week of October 31, 2022, so the first appointment can be scheduled.

To Make an Appointment

Read the information below and then click on “Request for Services” located on the right side of screen or found in text to complete and submit the form. As noted above, you will be added to a waiting list and contacted no later than the week of October 31, 2022.

For questions regarding the services, call 215.572.3409 or email CFTappts@drexel.edu.

If you do not reach a staff member immediately via phone, a voicemail system will take your message and an administrative or clinical staff member will return your call within 48 hours, excluding Thursdays and days the clinic is closed (holidays and breaks).

Eligibility for Services

Please read the following questions:

  1. Are you having suicidal thoughts at this time?
  2. Have you been hospitalized for psychiatric reasons within the past two years?
  3. Are you hearing voices and seeing things that are not there, having disorganized or rapid thoughts and not under the care of a psychiatrist?
  4. Are you involved in a legal case related to your reason for coming for services (e.g., child custody, DUI and other court-related matters)?
  5. Are you seeking documentation for disability or other types of evaluation services?
  6. Are you using substances that indicate a need for substance use services?

If you answered yes to any of these questions, we are unable to assist you, as you would benefit from a higher level of care than our training clinic can provide. Please check the referrals tab for a list of organizations and agencies that may be able to assist you with therapy services.

To request services, click here: Request for Services, complete the information requested, then click submit.

Telehealth and In-Person: Upon contacting clinic staff, you will receive instructions on how to set up a patient portal through our Electronic Health Record (EHR), a HIPAA-compliant system that maintains your confidentiality during communications and sharing of documents. Once your account is activated, you will receive information and consent documents through the portal; please review, complete and return these documents prior to your appointment.

In Person: If preferred, you may arrive at your first appointment 30 minutes early to complete paperwork.

Intake Packet for New Clients: Once you submit the online Request for Services and Pre-Screening documents, the request will be reviewed and an administrative assistant, clinical supervisor or assigned intern will contact you to respond to questions, provide information on setting up a client account in the patient portal, completing the intake packet and scheduling of the first intake appointment. Please contact the clinic if you have additional questions while completing the intake packet. Someone will assist you with the process.

The intake packet with consents will be sent via the patient portal. The second set of consents can be accessed on this web page by clicking on the link, “Consent Forms.” Once documents from both parts of the intake packet are fully completed, signed and received, your appointment will be confirmed based on your preference. Consents for telehealth services that are not received at least 48 hours before the scheduled appointment will need to be rescheduled to give time for your client chart to be set up and signed by supervisors.

Urgent Concerns

If you are experiencing a mental health emergency, call the Philadelphia 24-Hour Crisis Line at 215.685.6440, 911, 988 for assistance with suicidal ideation or go to the nearest emergency room.

The nearest emergency room to campus is Thomas Jefferson University Hospital Emergency Department, 132 S 10th Street, Philadelphia, PA.

Geographic Eligibility

Please note: you must be physically located in the state of Pennsylvania at the time of your telehealth session appointment.

Questions? Call 215.517.3409 and leave your name, telephone number and a good time to reach you or send an email to CFTappts@drexel.edu. Calls are generally returned during our hours of operation.

a group of people sit with counselors

Hours of Operation (subject to change)

Present through October 30, 2022
Monday: 9:30 a.m. to 8 p.m.
Tuesday: 9:30 a.m. to 6 p.m.
Wednesday: 9 a.m. to 1 p.m.

Effective October 31, 2022
Monday and Tuesday: 9 a.m. to 8 p.m.
Wednesday: 9 a.m. to 1 p.m.
Thursday: Closed
Friday: 9 a.m. to 6 p.m.

Fees

Our fee structure is designed to increase access for individuals, couples and families who do not have insurance, need a more affordable fee or choose not to use their insurance. As care is provided by graduate students in clinical training, insurance plans, including Medicaid, Medicare, etc., do not cover our services.

Fees are established according to a sliding scale, based on the individual or family’s monthly gross income (employment, unemployment, disability, SSI/SSA, worker’s compensation, alimony/child support, etc.).

Fees range from $10.00 to $75.00 per session, with payment due at the time of the session. Payments for telehealth appointments must be made prior to the start of the session through Drexel’s electronic payment system, accessible through computer, laptop or phone. Clients being seen in person can choose to pay via Drexel’s electronic payment system, cash or check prior to or at the start of their appointment.

Note: we have a 24-hour cancellation policy. A full fee may be charged for any cancellation made within 24 hours of an appointment or for any no show, defined as the client not canceling their appointment.

Drexel Holidays and Breaks (Subject to Change)

If you choose to receive services at our clinic, be aware that our therapy interns do not provide services during the following holidays and academic breaks:

  • October 10, 2022 (holiday)
  • November 24–November 25, 2022 (holiday)
  • December 19, 2022–January 6, 2023 (1-2 week break to be scheduled)
  • January 16, 2023 (holiday)
  • March 28–April 3, 2023 (break)
  • May 29, 2023 (holiday)
  • June 19, 2023 (holiday)–June 23, 2023 (break)
  • Schedule for Summer 2023 Clinic to be determined

Clinical Staff

Gloria Gonzalez-Kruger, PhD
Gloria Gonzalez-Kruger, PhD, LMFT
Director of Clinical Services
Associate Clinical Professor and Licensed Marriage and Family Therapist

Katrina Edmonds, LMFT
On-Site Supervisor
Adjunct Faculty and Licensed Marriage and Family Therapist

Kevana Nixon, LMFT
On-Site Supervisor
Adjunct Faculty and Licensed Marriage and Family Therapist

Administrative Staff

Victoria Stavropoulos
Lead Administrative Assistant

Christy Shetayh
Administrative Assistant

Location

1601 Cherry Street
Room 201, Three Parkway
Philadelphia, PA 19102
Telephone: 215.571.3409

The clinic entrance is on the second floor of Three Parkway and is marked by a “Health and Wellness” sign.

By car: Parking is not provided so clients must find parking in the community. There is parking on the side streets and several parking lots within a block of the clinic.

By public transit: Our clinic can be reached by city bus or train and is located across the street from Suburban Station. We are also accessible via campus shuttle.

Map

Below is a list of four organizations or agencies in the community and contact information for each. They may be able to offer therapy services during those times when we are unable to meet your needs.

Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University
*Individual therapy services not offered at this time
850 N. 11th Street
Philadelphia, PA. 19123
215.769.1100

Center for Families and Relationship (CFAR)
cfar@cfarcounseling.org
7901 Bustleton Avenue, Suite 300
Philadelphia, PA 19152
215.537.5367
Mon–Fri: 9:00 a.m.–9:00 p.m.
Sat: 9:00 a.m.–5:00 p.m.

Council for Relationships
https://councilforrelationships.org/
To request an appointment, you may call client care at 215.382.6680, ext 1 or go to the website and submit a request form.

Progressions
https://pbhsi.com/
3300 Henry Avenue
Philadelphia, PA 19129
Phone: 215.924.0684

Please send requests for records related to your care to CFTappts@drexel.edu or our HIPAA compliant e-fax at 267.359.9010. Someone will respond to you within 24-48 hours during the work week. If you have an immediate need, please call the clinic at 215.571.3409 during regular office hours or leave a voice mail.