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Recognized Leaders In Health Administration

Make your mark with a degree that will grow in demand as the healthcare field grows and expands. At Drexel, health care knowledge meets real-world health challenges in the classroom and beyond.

Health Administration Department

The Health Administration Department offers programs for you to seek employment in administrative or managerial positions in the ever-expanding health care sector. Graduates from our programs go on to work in hospitals, clinics, managed-care companies, health-insurance companies, law and health-marketing firms.

Our dedicated and highly-qualified faculty have extensive training and professional experience in their specialty areas.

Our students can choose to complete their Health Administration education with in-class and online courses. This flexibility makes it possible for working professionals to complete a Bachelor of Science degree completely with online courses .

Students may be interested in an accelerated, dual-degree BS/MPH program with the Dornsife School of Public Health of Drexel University. Qualified students will be able to earn a Bachelor of Science degree in Health Services Administration and a Master of Public Health degree in only five years. The HSAD program is an Associate Member of the Association of Undergraduate Programs in Health Administration (AUPHA).

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10/18/21

Drexel alumna Kailie Dunn, BS/MPH '19 is an Epic analyst II at Mount Sinai Health System.Kailie Dunn graduated in five years with a BS in Health Services Administration and a master’s in Public Health from Drexel University in 2019. Through this accelerated program that spans the College of Nursing and Health Professions and the Dornsife School of Public Health, Dunn found an ideal combination of her distinct interests in health care, business and public health. Initially a business major, Dunn learned about the Health Services Administration program during her first year at Drexel. “I have nothing but great things to say about my time at Drexel,” says Dunn, “I’m really interested in working with people, and pairing business and my interest in the health care space. …was the perfect combo, and I was thrilled to find it.

The faculty and professional opportunities positively shaped Dunn’s experience over her academic career. “The department has extremely supportive faculty, who know the industry so well and are actively involved in professional organizations in the area,” she says. Their ability to assist with anything from academics to networking provided the necessary insight to help inform her career decision. “Dr. Kristine Mulhorn, in particular, was very influential,” says Dunn, “she taught Perspectives on Disability–this was one of the courses with the most impactful content that I had as an undergrad.” This course surveys the major theories, political strategies, historical events, cultural critiques/interventions and policy goals of the Disability Rights Movement in the United States. “Another class that was very important, also taught by Dr. Mulhorn, was Financial Management in Healthcare – where I learned how hospitals do their financing. Everyone should take a lesson from that course; it was fascinating how our health care system works with insurance and trickles down to the bill the patient receives. I am not sure I could have gotten this type of education at any other institution,” says Dunn.

In her role as an Epic analyst at Thomas Jefferson University Hospital, Dunn has taken on a technical role, which has a direct impact on patients. As part of the Information, Service and Technology division, she is working on the electronic medical software for the hospital. Dunn states, “It’s not a role I thought of when I was a student. It’s something that I fell into through my network. I learned about this whole other sphere of IT related to health care. I’ve acquired so many technical skills and am able to see how these systems impact patient care. …Information in general is a powerful thing, and when you give a patient access to this system, it really empowers [them]. It helps facilitate communication and provides [patients] more authority over their health care.”

Since COVID-19 has reshaped and impacted health care, technology and the need to quickly adapt to the rapidly changing environment is critical. Dunn sees this in her current role working to provide digital access to health records and appointments to current patients. “Health care is ever-changing, and now with COVID, we need to change very quickly to provide care that patients needed,” she says. The pre-pandemic model of seeing 80 percent of patients in office and 20 percent through telemedicine has flipped. “The speed that this occurred meant the great need for adaptation,” says Dunn “I think this is going to stick around. There’s a big opportunity to improve technology and the delivery of health care in general.”

Dunn started a new role as an Epic analyst II at Mount Sinai Health System in April 2021.

09/13/21

When Ashley Medina, MHA ‘20, decided she wanted a career in healthcare, she thought it would be as an emergency medicine physician. Determining after a semester of medical school that it was not a good fit, she forged an interesting path into healthcare administration (HA).

Not sure what to do with a biology degree outside of working in a lab, Medina sought out opportunities to see what she might like. “Healthcare was always a passion of mine—I ended up obtaining my phlebotomy and EKG certifications and accepted a position in a two-person primary care office,” she remembered. That practice grew, she became the office manager, hired and trained many people, and after two years, thought, “maybe this is a career?” At that time, she didn’t realize what she was doing all along was HA.

Drexel College of Nursing and Health Professions Alumna Ashley Medina, MHA, on her wedding day.Moving from New York to be closer to her now husband, she worked in federally qualified health centers in primary care and OB/GYN in Delaware before becoming a practice supervisor then manager at ChristianaCare. Medina knew that a graduate degree would be necessary to move up in her career, so she chose to get a Master of Health Administration from Drexel University. “It was the best fit for me,” she offered. “This was a master's in healthcare administration, not just a concentration, and it was 100 percent virtual except for the week-long residency.” Talking about the program, Medina noted so many things that benefitted her. Three things particularly stood out—the ability to apply what she was learning directly to her daily experiences, the interprofessional makeup of her cohort and the residency. “The residency was the most impactful for me,” she shared. Besides the opportunity to put faces with names, the group project and presentation gave them the opportunity to collect and analyze data from Drexel practices and propose improvements that could actually be implemented.

When asked why someone should consider a career in health administration, Medina enthusiastically answered, “there are many ways to help people and there are many roles that are critical and crucial in healthcare besides clinicians.” For instance, patient relations, accreditation and billing, or what she does as a safety and quality specialist. Drexel, through the well-crafted curriculum, provides an excellent education no matter what your area of interest might be. In her current role, Medina designs and facilitates learning content in improvement science. “We have nurses, healthcare administrators, people from microbiology, pharmacy and all over the system who brainstorm ideas and opportunities—those little thorns in their sides—and then we walk them through their quality and performance project,” she commented. “It's pretty cool to see that evolution, to be able to see people learn, absorb and then apply it. Our goal is to have everybody using these tools through our system,” added Medina.

While careers in healthcare administration may include many things, Medina interest in the learning side has brought her back to the College in pursuit of a Doctor of Health Science degree. Her role was changing as she started teaching her own supervisors and saw this as an opportunity to focus on leadership and education. The college’s DHSc program allows her to dive more deeply into those areas and would help her achieve another goal: to teach in the CNHP’s master's program. “I would like to share my experience and knowledge with other healthcare administrators,” Medina concluded.

No matter what role she occupied, Ashley Medina has made significant contributions to improve the lives of patients, and she did it by diagnosing and fixing problems in the system.

Written by Roberta S. Perry

06/17/21

June 2021

Photo of Drexel Academic Tower construction

May 2021

Cement trucks ready to start pouring concrete floors of the new building.

Cement trucks ready to start pouring concrete floors of the new building.

March 2021

Six cement trucks lined up to pour the concrete floors.

Cement trucks ready to start pouring concrete floors of the new building.

Cement trucks ready to start pouring concrete floors of the new building.

Click images to magnify


January 2021

Photo of Drexel Academic Tower construction 

Photo of Drexel Academic Tower construction 

Photo of Drexel Academic Tower construction


December 2020

When the announcement about a new home for the College of Nursing and Health Professions was made in May 2019, no one could have imagined that construction would be delayed by a global pandemic. It was expected that groundbreaking would be in spring 2020 with a substantial completion delivery of mid-2022. Beginning in late July, it is still the hope to maintain the same timeline.

Google Earth screenshot of the location of the Drexel Academic Tower

With CNHP being the first occupants of the new facility, some of the College of Medicine’s administrative functions, the Graduate School of Biomedical Sciences and Professional Studies and its first- and second-year medical program will join the College in phases. President Fry, in a message to the University in late 2019, said “at the new academic building, many of Drexel’s health-related programs will be under one roof, enhancing opportunities for interdisciplinary education in a facility that affords health sciences students, faculty and professional staff the best possible environment for continued development and growth.”


 

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