CCI's Post-Baccalaureate Certificate in Human-Computer Interaction and User Experience (HCI/ UX) program provides foundations and practical skills for professionals who want to design and evaluate a wide variety of user experiences and computer interfaces.
The HCI/ UX post-baccalaureate certificate provides skills and training for tech professionals who encounter user experience and design problems in the course of their jobs, but who have not had opportunities for formal training. To qualify for these HCI/ UX courses, applicants do not need a degree in HCI/ UX and can have a bachelor’s degree from any discipline.
This program is ideal for those seeking formal HCI UX certification, and can also serve as an onramp to CCI's Master's in Information program. Credits obtained in the Post-Baccalaureate Certificate in HCI/ UX can be applied toward the MS in Information (MSI) program, where students may pursue one of the following graduate majors: HCI/ UX Major, Digital Content Management Major, and Library and Information Science Major (ALA accredited).
What is the Human Computer Interaction/ User Experience (UX) Certificate?
Whether or not you have an educational or professional background in the tech field, the human computer interaction certificate provides the comprehensive knowledge you need to know to help make technology more useful, efficient and/or accessible for people and organizations.
What is Human Computer Interaction and User Experience?
Technology is becoming more and more integrated with society, effecting and transforming how we live, work and play. Existing at the intersection of people and technology, the HCI/ UX fields consider how technology can be better designed to enhance the experience and behavior of individuals and/or functions and processes of organizations. HCI/ UX are fundamentally interdisciplinary fields that draw simultaneously on human-centered disciplines like psychology, sociology, and anthropology and technology-centered disciplines (like software engineering and computer science) to design technologies that meet human needs.
Why Complete an HCI/ UX Certificate?
You may be wondering "what is a UX certificate" or "how can HCI/ UX certificate help my career?" As today's economy grows more and more dependent on technology, there are a multitude of industries that are in need of professionals with knowledge of how to solve user experience and design problems. The outlook for career opportunities in the HCI/ UX field is strong; in 2017, User Experience Researcher was ranked among the best 40 jobs in America by CNN Money with a projected growth of 19% in the coming decade. With a certification in HCI/ UX, you'll gain the skills to explain design processes, analyze people's needs and activities, build effective user interface prototypes, and communicate how HCI/ UX can meet human needs and solve real world problems in a variety of environments.
HCI & User Experience Certificate Program Features
- Available online or on campus
- Open applicants who hold a Bachelor degree in any discipline
- Taught by faculty experts in human-computer interaction and user experience within CCI's Department of Information Science
- 4-course (12 credit) curriculum provides a comprehensive overview of human-computer interaction topics, including design thinking, user experience research methods, and the theoretical and practical applications of design on human-computer interfaces
- Credits from the certificate program may be applied toward the MS in Information (MSI) program
Courses in the HCI/UX Post Baccalaureate Certificate Program
The four-course, 12-credit certificate in HCI/ UX program can be completed online or on campus, allowing students to become certified in the theory and practice of human-computer interaction and user experience principles. Students must complete the following required courses:
- INFO 508 Information Innovation through Design Thinking: This introductory course provides an overview of basic phases of design processes for students in information disciplines. Design thinking is a way of engaging with the world that emphasizes creativity and constructive change; students will learn about techniques for several key design practices: empathizing with others, framing a problem, ideation, experimentation, and storytelling. By applying these techniques in a variety of contexts related to information, students will practice innovation in the information professions with an emphasis on understanding the social implications of potential innovations.
- INFO 690 Understanding Users: User Experience Research Methods: This course introduces common user experience (UX) research methods that designers use to inform, generate, and test design ideas. Students will learn about and practice a series of research methods such as interviewing, field studies, focus groups, card sorting, and surveys, to understand users’ needs, preferences, and experiences with computing systems. Students will learn about how different data collection techniques serve different purposes in the design process and select or adapt appropriate methods to meet their needs.
- INFO 691 Prototyping the User Experience: This course introduces students to prototyping techniques and tools for a range of user experience and design contexts. Students will learn about and practice a series of methods such as sketching, wire-framing, physical prototyping, functional prototyping, and wizard-of-oz approaches. Students will learn about how different prototyping techniques serve different purposes in the design process and select or adapt appropriate methods to meet their needs.
Then, choose one of the following:
- INFO 608 Human-Computer Interaction: Focuses on the physiological, psychological and engineering basis of design and evaluation of human-computer interfaces covering such topics as; theoretical foundation of HCI; cognitive modeling of user interactions; task analysis techniques for gathering design information; iterative design cycles; formative and summative usability testing; and project planning and report writing.
- INFO 615 Designing with Data: Although user experience design has always involved collecting data about users’ needs and preferences, new forms and quantities of user data have created a need for new data analysis skills and professional ethics training among designers. This class introduces students to A/B testing and statistical methods to prepare them to design and run large scale user experiments that can inform design decisions. Students practice using tools and methods as well as composing experiment reports and design recommendations.
- INFO 616 Social and Collaborative Computing: Surveys theory and research literature on socio-technical issues and concepts in computer-supported cooperative work and social computing. Covers topics such as group work in collocated, distributed, and domain-specific contexts; design, implementation and evaluation of collaborative software; social media and online communities; computer-supported collaborative learning and community-learning technologies; and future directions of collaborative and social computing.
View Course Requirements and Plan of Study
- Graduate application for the on-campus program or online program
- A four-year bachelor's degree in any major from a regionally accredited institution in the United States or an equivalent international institution.
- 3.0 GPA in a prior completed degree, BA/BS and above.
- Official final transcripts including a bachelor's degree conferred from a regionally accredited institution and/or World Education Services (WES) Course-by-Course Evaluation of foreign transcripts.
- One (1) letter of recommendation required, two (2) suggested (academic, professional, or both).
- Essay/Statement of Purpose: in approximately 500 words, describe what professional goals you hope to achieve, how an advanced degree facilitates that success and anything else you want the Admissions Review Board to know about you.
- Current Resume.
- Additional requirements for International Students.