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COVID-19 Operations: Business Services

Outlined below are Drexel Business Services' adjusted operations during the phased return to campus. This page will be updated as circumstances change. Thank you for your understanding and flexibility.

Drexel University is committed to preserving and maintaining the health and safety of all members of its community. Details on all University-wide measures being taken can be found on Drexel's Response to Coronavirus website.

Parking

All parking fees for students and parking payroll deductions for active employees are suspended through March 30, 2021.

NOTE: Parking Permits for winter term will cost $0. To adhere to COVID-19 restrictions, no permit placard pick-ups are needed this term. Your license plate number will be used as verification when you park. Permits are not interchangeable between lots. To view permit availability, log into the ParkDrexel portal at parkdrexel.aimsparking.com with your DrexelConnect credentials.

Daily Parking Available

For updated information on daily and hourly parking, please review the Visitor and Daily Parking page.

Introducing Digital Permits for Garage and Lot F

A parking placard/sticker is no longer needed to park in the Garage or Lot F; instead, you will use your DragonCard to enter and exit at all times. Please visit the Parking website for more information.

DragonCard Office

A DragonCard will be required to access all buildings. Please follow the below process to schedule the pickup of your DragonCard.

There is no charge for an initial DragonCard for students, faculty and professional staff; however, there is a $20 replacement fee if a DragonCard is lost.

Please use the drop-down menu below to find more information pertaining to different Drexel populations.

Returning Faculty/Staff and Students Requiring a Replacement Card

First, upload a new photo online. Photo submission steps and requirements can be found on our Online Photo Submission page. After your photo has been approved, you can schedule your pick-up by requesting a time slot through our scheduling system by clicking HERE. Please schedule your pick-up at least one day in advance of your return, but preferably sooner, as slots can fill up quickly.

Incoming Faculty and Staff

A DragonCard is not required until you return to campus. The above process can be followed at any time during the term.

You must first upload a photo online. Photo submission steps and requirements can be found on our Online Photo Submission page. After your photo has been approved, you can schedule your pick-up through our scheduling system by clicking HERE. Please schedule your pick-up at least one day in advance of your return, but preferably sooner, as slots can fill up quickly.

A DragonCard is not required until you begin coming to campus. The above process can be followed at any time during the term.

Incoming Undergraduates

You must first upload a photo online. Photo submission steps and requirements can be found on our Online Photo Submission page.

DragonCards are distributed during move-in in January for students living in a University Housing residence hall. All other incoming students can reserve a time to pick up their DragonCard starting January 4, 2021.

Incoming Graduate and Transfer Students

Beginning one week prior to the start of their registered term, students can schedule a pick-up of their first DragonCard.

You must first upload a photo online. Photo submission steps and requirements can be found on our Online Photo Submission page. After your photo has been approved, you can schedule your pick-up by requesting a time slot through our scheduling system by clicking HERE. Please schedule your pick-up at least one day in advance of your return, but preferably sooner, as slots can fill up quickly.

A DragonCard is not required until you begin coming to campus. The above process can be followed at any time during the term.

Students must be registered for classes to be eligible to pick up their first DragonCard.

Online graduate students should review the options listed below under Online Students.

Incoming College of Medicine Students & Thomas R. Kline School of Law Students

Students will obtain their DragonCard during New Student Orientation. Students must be registered for classes to be eligible to pick up their first DragonCard.

Visiting Medical Students

Visiting Medical Students are eligible to purchase a temporary DragonCard for $15/rotation that will provide access to the New College Building.

A temporary DragonCard requires a sponsor department. The sponsor department must send a request for a temporary DragonCard to dragoncard@drexel.edu no later than 5 business days prior to the student's arrival. The email request from the sponsor department must include: the student's full name, contact email, start date and end date. Upon arrival, the visiting student may pick up a temporary DragonCard at a DragonCard Office; the DragonCard Office staff will connect with the student and sponsor for a scheduled pick-up.

At the end of the visiting student's rotation, the student must surrender their temporary DragonCard to the sponsor department and the sponsor department must destroy the card.

Online Students

Online students are eligible for a DragonCard if currently enrolled in courses. Online students have two options for a DragonCard:

  1. Without photo identification: Online students may require a non-photo DragonCard be mailed to the address on the student's record. To request a non-photo DragonCard, complete this form. The DragonCard Office will not mail DragonCards together with photo identification.
  2. With photo identification: Online students may pick up a DragonCard at a DragonCard Office beginning one week prior to the start of their registered term. Students must be registered for classes to be eligible to pick up their first DragonCard.
    To schedule a pick-up, you must first upload a photo online. Photo submission steps and requirements can be found on our Online Photo Submission page. After your photo has been approved, you can schedule your pick-up by requesting a time slot through our scheduling system by clicking HERE. Please schedule your pick-up at least one day in advance of your return, but preferably sooner, as slots can fill up quickly.

If you have questions about your DragonCard or the photo upload process, please contact the DragonCard Office  at dragoncard@drexel.edu or 215.895.6095.

Dining Services

The Campus Dining locations listed below will begin to re-open for the winter term starting Jan. 17, 2021.

Dining Locations

Newly renovated, the Urban Eatery will feature all-access dining, with a single swipe granting access to all stations. It will be open seven days a week for breakfast, lunch and dinner. Handschumacher Dining Hall will be providing order-ahead dining options with a vast array of choices Monday through Friday, all available with a meal swipe! Northside Dining Terrace, featuring Chick-fil-A® and the Market convenience store, will also remain open throughout the term. The Market will be open seven days a week, while Chick-fil-A® will be closed on Sundays. For added convenience, the Market will continue to offer a robust assortment of grab-and-go items. Meal swipes will be accepted at the Urban Eatery and the Hans, while dining dollars will be accepted at all locations. For more information about the dining program and hours, please visit drexel.edu/dining.

COVID-19 Safety

The safety and well-being of the Drexel community are Aramark’s top priorities. We share in your efforts to closely monitor the coronavirus (COVID-19) situation and are taking the necessary steps to stay informed and aligned with direction from the Centers for Disease Control Prevention and the World Health Organization. Within all operations, we have in place long-established food safety processes and protocols that we continue to review, refresh and practice. Additionally, we are being extra vigilant and intensifying preventative measures within our operations, including implementing enhanced sanitation and hygiene practices. We are also working to assess and modify customer-facing services and offerings, as part of our commitment to deliver great food, prepared in a safe environment.

If you have questions about dining, please contact us at campusdining@drexel.edu.

Mail Services

Mail Services remains operational; however, departments are required to pick up or drop off mail at the Mail Services Office in the General Services Building (University City campus, 3300 Market Street) and New College Building (Center City campus, 245 N. 15th Street).

To schedule an appointment with Mail Services, please click HERE. Appointments should be scheduled 24 hours in advance of your preferred pick-up time. Our scheduling system has options for both the University City location, General Services Building located at 3300 Market Street, and the Center City location, New College Building located at 245 N. 15th Street.

If you have any questions or concerns, contact Drexel Mail Services management team at 215.895.2796 or mailservice@drexel.edu.

Barnes & Noble

Queen Lane campus: Barnes and Noble at Drexel University Bookstore on the Queen Lane campus will be opening Jan. 19, 2021, Tuesday and Friday, 9 a.m.-1 p.m.

Center City campus: Barnes and Noble at Drexel University Bookstore on the Center City campus is open Monday-Friday from 10 a.m.-2 p.m.

University City campus: Barnes and Noble at Drexel University Bookstore on the University City campus is open Monday-Friday from 10 a.m.-2 p.m. Only the entrance off 34th Street is available.

For more details on hours of operation and services, please visit the Drexel Bookstore website.