For a better experience, click the Compatibility Mode icon above to turn off Compatibility Mode, which is only for viewing older websites.

COVID-19 Operations: Business Services

In anticipation of welcoming students back to campus in the fall, Drexel University is implementing a phased return to campus over the summer. Outlined below are Drexel Business Services' adjusted operations during the phased return to campus. This page will be updated as circumstances change. Thank you for your understanding and flexibility.

Drexel University is committed to preserving and maintaining the health and safety of all members of its community. Details on all University-wide measures being taken can be found on Drexel's Response to Coronavirus website.

Parking

All parking fees for students and parking payroll deductions for active employees are suspended through December 31, 2020. Any payroll deduction that occurred after August 1, 2020, will be refunded via the employee’s next pay period.

NOTE: Parking Permits for Fall term will cost $0, but a permit is required for a specific lot. Permits are not interchangeable between lots. To view permit availability, log into the ParkDrexel portal at parkdrexel.aimsparking.com.

Students who have paid permit fees / Employees who have seen a payroll deduction occur:

No action is needed on your part. Any parking fees paid after August 1, 2020, will be refunded by August 31, 2020.

Parking fees will resume again in January 2021, and additional details will be provided at that time.

Complimentary Parking

Students may choose any available lot to park when registering at no charge through December 31, 2020.

Employees may park in the Drexel Garage or your current assigned parking lot at no charge through December 31, 2020. Please use your DragonCard to enter.

All on-campus parking terms and conditions remain applicable.

Daily Parking

For updated information on daily and hourly parking, please review the Visitor and Daily Parking page.

Introducing Digital Permits for Garage and Lot F

A parking placard/sticker is no longer needed to park in the Garage or Lot F; instead, you will use your DragonCard to enter and exit at all times. Please visit the Parking website for more information.

DragonCard Office

When you return to campus full-time, a DragonCard will be required to access all buildings. Please follow the below process to schedule the pickup of your DragonCard.

There is no charge for an initial DragonCard for students, faculty and professional staff; however, there is a $20 replacement fee if a DragonCard is lost.

Please use the drop-down menu below to find more information pertaining to different Drexel populations.

Returning Faculty/Staff and Students Requiring a Replacement Card

You must first upload a new photo online. Photo submission steps and requirements can be found on our Online Photo Submission page. After your photo has been approved, you can schedule your pick-up by requesting a time slot through our scheduling system by clicking HERE. Please schedule your pick-up at least one day in advance of your return, but preferably sooner, as slots can fill up quickly.

Incoming Faculty and Staff

You must first upload a photo online. Photo submission steps and requirements can be found on our Online Photo Submission page. After your photo has been approved, you can schedule your pick-up through our scheduling system by clicking HERE. Please schedule your pick-up at least one day in advance of your return, but preferably sooner, as slots can fill up quickly.

A DragonCard is not required until you begin coming to campus. The above process can be followed at any time during the term.

Incoming Undergraduates

DragonCard is distributed during move-in.

Incoming Graduate and Transfer Students

Beginning one week prior to the start of their registered term, students can schedule a pick-up of their first DragonCard.

You must first upload a photo online. Photo submission steps and requirements can be found on our Online Photo Submission page. After your photo has been approved, you can schedule your pick-up by requesting a time slot through our scheduling system by clicking HERE. Please schedule your pick-up at least one day in advance of your return, but preferably sooner, as slots can fill up quickly.

A DragonCard is not required until you begin coming to campus, the above process can be followed at any time during the term.

Students must be registered for classes to be eligible to pick up their first DragonCard.

Online graduate students should review the options listed below under Online Students.

Incoming College of Medicine Students & Thomas R. Kline School of Law Students

Students will obtain their DragonCard during New Student Orientation. Students must be registered for classes to be eligible to pick up their first DragonCard.

Visiting Medical Students

Visiting Medical Students are eligible to purchase a temporary DragonCard for $15/rotation that will provide access to the New College Building.

A temporary DragonCard requires a sponsor department. The sponsor department must send a request for a temporary DragonCard to dragoncard@drexel.edu no later than 5 business days prior to the student's arrival. The email request from the sponsor department must include: the student's full name, contact email, start date and end date. Upon arrival, the visiting student may pick up a temporary DragonCard at a DragonCard Office; the DragonCard Office staff will connect with the student and sponsor for a scheduled pick-up.

At the end of the visiting student's rotation, the student must surrender their temporary DragonCard to the sponsor department and the sponsor department must destroy the card.

Online Students

Online students are eligible for a DragonCard if currently enrolled in courses. Online students have two options for a DragonCard:

  1. Without photo identification: Online students may require a non-photo DragonCard be mailed to the address on the student's record. To request a non-photo DragonCard, complete this form. The DragonCard Office will not mail DragonCards together with photo identification.
  2. With photo identification: Online students may pick up a DragonCard at a DragonCard Office beginning one week prior to the start of their registered term. Students must be registered for classes to be eligible to pick up their first DragonCard.
    To schedule a pick-up, you must first upload a photo online. Photo submission steps and requirements can be found on our Online Photo Submission page. After your photo has been approved, you can schedule your pick-up by requesting a time slot through our scheduling system by clicking HERE. Please schedule your pick-up at least one day in advance of your return, but preferably sooner, as slots can fill up quickly.

If you have questions about your DragonCard or the photo upload process, please contact the DragonCard Office  at dragoncard@drexel.edu or 215.895.6095.

Mail Services

Department and Inter-departmental mail services (both sending and receiving mail) will continue. However, departments will be required to pick up or drop off mail.

To schedule an appointment please click HERE. Appointments should be scheduled 24 hours in advance of your preferred pick-up time. Our scheduling system has options for both the University City location, General Services Building located at 3300 Market Street, and the Center City location, New College Building located at 245 N. 15th Street.

If you have any questions or concerns, contact Drexel Mail Services management team at 215.895.2796 or mailservice@drexel.edu.

Barnes & Noble

Drexel Barnes and Noble Bookstores have begun to re-open curbside services and in-store operations. The stores will adhere to new guidelines with everyone’s safety in mind. FREE ground shipping on orders of $49 or more is available. Please continue to order textbooks and other course material through the website drexel.bncollege.com to minimize waiting in checkout lines.

For more details on hours of operation and services please visit the Drexel Bookstore website.