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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 5 p.m.
  • Sat - Sun: 10 a.m. - 5 p.m.

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

We currently have a service issue or planned outage in progress.

SERVICE RESTORED: Vonage SMS Messaging - October 29, 2024 - 9:30 AM - Information about SMS (Text Messaging) with Vonage Application at all locations from Tuesday, October 29, 2024 at 9:30 AM: ****Vonage SMS Outgoing SMS messaging has been restored to service.***** For more information about SMS messaging see https://drexel.edu/it/connect/phones/vonage-sms/

News

Dr. Pablo's interview with KYW on Digital Critical Infrastructure.

Dr. Pablo speaks with Mike DeNardo at KYW Newsradio about the state of Digital Critical Infrastructure.

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Proofpoint Diversity in Defense - Pepe Riera and others on celebrating Latinx/Hispanic voices in Cybersecurity

Pepe Riera, Director of Information Security at Drexel University, and other panelists discuss diversity in cybersecurity now and in the future.

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Tech Alert: Windows 11 upgrades to begin November 5, 2024

Starting November 5, 2024, eligible faculty and professional staff PCs will be upgraded to Windows 11 in a phased manner.

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TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

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Tech Talk Thursdays

Faculty, students, and researchers are invited to join Drexel IT weekly on Thursdays at 10:00 AM throughout the fall term. We'll cover instructional computing used for teaching courses and supporting student projects, as well as research computing and URCF services.

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Tech Alert: Delay macOS Sequoia upgrades for Drexel-owned Macs

Faculty and professional staff with Drexel-owned Macs should not upgrade to macOS Sequoia, scheduled to be released today.

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Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.


Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.


Sign Into DrexelOne

Register for courses, check grades, get transcripts.


Sign Into Office 365

Sign in to access your Drexel Email and other Apps.


Access Courses Online

Access the online component of your courses through Drexel Learn.


Get Software

See our Software List for software you might need.


Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.


Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

  • Turnitin - Prevent Cheating by Enforcing Originality

    10/31/2024 10:00:00 AM
    Webcast
  • Intro to Microsoft 365

    11/7/2024 9:00:00 AM
    Webcast
  • Microsoft OneDrive

    11/12/2024 1:00:00 PM
    Webcast
  • Turnitin - Prevent Cheating by Enforcing Originality

    11/12/2024 2:00:00 PM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More