The Korman Help Desk is located on the first floor of the Korman Computing Center on Drexel's University City campus. The Help Desk is staffed whenever the building is open 7 days per week except during term breaks. Regular hours are:
- Monday-Thursday (7:30 am until 9:00 pm)
- Friday (7:30 am until 7:00 pm--5:00 pm in summer term)
- Saturday (9:00 am until 5:00 pm--Closed during summer term)
- Sunday (3:00 pm until 9:00 pm)
Note: While the Help Desk is open in the evening according to the above schedule, most professional staff members at Korman leave the office around 5:00 pm. Therefore, any computer issues that require the assistance of a professional staff member after 5:00 pm might not be resolved until the following business day.