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Jennifer Francis is Executive Director of Marketing at the Philadelphia Museum of Art. She oversees the Museum’s Marketing and Communications Division, which is responsible for a number of related functions, including marketing, communications, editorial services, graphic design, and special events. She developed a comprehensive marketing and communications plan for the Museum and coordinated its implementation across the entire institution. She also led a successful re-branding effort.
Before joining the staff of the Philadelphia Museum of Art, Ms. Francis held positions at the Royal Academy of Arts, at the Drum Art Centre, the Royal College of Arts and at the Victoria and Albert Museum. She has also provided consulting services to a number of leading cultural organizations in Great Britain, including Channel Four Television, South Bank Centre, London Tourist Board and the Royal Opera House. A graduate of City University, Francis recently received an MA in Cultural Leadership and Policy Management. She is a member of the Arts Marketing Association, National Museums Directors Conference Marketing Committee, and currently sits on the board of the Arts Council England - London Region.