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Intensify and Improve the Student Experience: Progress

July 1, 2013 Update

The student experience is at the heart of Drexel’s success, and therefore at the heart of the Strategic Plan. The task force responsible for Strategic Initiative 2 has overseen considerable progress since the plan launched.

Drexel Central

The University announced and began work on a new, one-stop service providing answers for students and families to all billing, financial aid and registration questions. The Drexel Central team identified core values including accountability, accuracy, effectiveness, empowerment, integrity and professionalism. Construction on the Drexel Central office and website is underway, with opening expected in July.

Residential Life and Student Engagement

The Provost’s Office and the Residential Living Office began collaborating on efforts to increase student engagement, which is directly tied with high levels of student retention. They have reviewed national best practices as the basis for creative initiatives that fit with Drexel’s quick pace and highly motivated, career-oriented students. Administrators and faculty are developing a Drexel model for a college house program where students and faculty live together and interact around their shared interests. The team has studied successful implementations at other universities including Yale, NYU and Franklin & Marshall, and as a first step, Millennium Hall and Myers Hall have been newly designated as Residential Colleges. The group is developing a concept paper and budget and will begin piloting initiatives this fall.

Entrepreneurship Living-Learning Community

The Close School of Entrepreneurship has made substantial progress on the Entrepreneurship Living-Learning Community, which will begin this fall. This is a residence community of incoming freshmen from all disciplines and majors who share a passion for entrepreneurship and will share in programming focused on entrepreneurship and innovation. Incoming students are able to register for this housing option, space has been designated in Myers Hall and resident directors have been selected.

New Partners in Student Programming

The Residential Living Office partnered with individual colleges, the Drexel Libraries and the Steinbright Career Development Center to provide regular programming for students on the residential side of campus, including North Hall tutoring sessions with faculty and staff from the College of Arts and Sciences; “Winter Wednesday” sessions on time management and resume workshops in the Library Learning Terrace; and the Early Alert System, a collaboration between professional staff and academic advisors to support residential students who are not finding success in the classroom.

Student Health Center

The new 3,000-square-foot Student Health Center at 3401 Market Street opened in November, offering a larger waiting area, more examination rooms and more modern, convenient triage and processing space. Beginning in January, students were able to use their insurance at the Health Center, allowing for more comprehensive care and a growing list of services.