Training
The Finance and Administration team hosts or coordinates several trainings per year. Trainings are available in both a group setting or one-on-one. Some examples include one-on-one Hyperion and Web*Financials training for new Business Officers and group basic and intermediate Excel trainings to assist staff with performing their duties.
The Finance and Administration team also has several training CDs/DVDs available for loan. If you are interested in borrowing any of the training materials listed below, please contact Connie Gable at 215-895-2892 or cmg52@drexel.edu.
Bad E-Mail Habits: What Message Are You Sending? (CD-ROM)
Overview: This webinar will teach you how to use technology properly to make the best impression you can with potential clients and other business contacts. You will learn how to write effective e-mails that are read and taken seriously, how to decide the most effective format for your communication, easy e-mail shortcuts, tips on what to keep and what to delete, and much more.
Avoiding Common Discipline Mistakes (DVD)
Overview: This 26 minute video helps managers recognize actions that could result in charges of discrimination, defamation of character, wrongful discharge, or constructive discharge. It presents a three-step approach that can help avoid the "I vs. you" confrontation, and an eight-step outline to help keep disciplinary discussions on track.
Time Management: Getting Control of Your Life and Work (DVD)
Overview: This 26 minute video will help you learn to make each day more productive and more satisfying by controlling your time. Start with written goals, and make sure that they are SMART goals: Specific, Measurable, Aggressive, Realistic, and Time-bound. As a manager, goals help you to prioritize and plan, delegating appropriate tasks that also help your subordinates to grow. You'll learn to base the actions you take in the present upon how they will affect the future, so that you can get more of what you want out of life.
The Art of Critical Decision Making (DVD)
Overview: This is a series of 24 lectures, 30 minutes per lecture.
Disc 1: Making High-Stakes Decisions; Cognitive Biases; Avoiding Decision-Making Traps; Framing-Risk or Opportunity; Intuition-Recognizing Patterns; Reasoning by Analogy.
Disc 2: Making Sense of Ambiguous Situations; The Wisdom of Crowds; Groupthink-Thinking or Conforming?; Deciding How to Decide; Stimulating Conflict and Debate; Keeping Conflict Constructive.
Disc 3: Creativity and Brainstorming; The Curious Biases; Procedural Justice; Achieving Closure Through Small Wins; Normal Accident Theory; Normalizing Deviances.
Disc 4: : Allison's Model-Three Lenses; Practical Drift; Ambiguous Threats and the Recovery Window; Connecting the Dots; Seeking Out Problems; Asking the Right Questions.