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Commendations and Complaints

It is the policy of the Drexel Police Department to accept, document, review and investigate all instances of alleged misconduct, including complaints regarding the policies and procedures of the department, and to take appropriate corrective action. All allegations of misconduct will be investigated whether initiated by citizen complaint, external agencies or discovered through the internal review processes of the department.

Filing a Complaint

Complaints may be submitted in person, by telephone, in writing, or by electronic submission. 

To submit forms electronically:

  1. Download or open the form by clicking the link.
  2. Complete fields as required.
  3. Click the SEND button to submit the PDF file.

Printed forms can be faxed (215.895.1560) or mailed to:

Drexel University
Department of Public Safety
3201 Arch Street, Suite 350
Philadelphia, PA 19104

Anonymous complaints are accepted for investigation; however, citizens are advised that the ability to investigate the complaint may be limited by their anonymity.

Investigation

Upon receipt of a complaint, the Office of the Director of Police Operations will contact the submitting party advising that the matter is under investigation. The complainant will receive periodic status reports regarding the investigation and a written notice of the final disposition upon completion.

Commending an Officer

Drexel University police officers are committed to providing excellent customer service, selfless acts of kindness, and in some cases, perform acts of heroism. Let them know their services are appreciated by recognizing when you observe them performing in an exemplary manner by completing one of our commendation forms.