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Communications Center

Department of Public Safety Communications Center (DPSCC)

The Drexel University Public Safety Communications Center (DUPSCC), staffed 24 hours per day, 7 days per week, serves as a link between the community and the Department of Public Safety relating to matters of public safety and emergency assistance.

Dispatchers are certified and trained by the Association of Public-Safety Communications Officials (APCO) and responsible for:

  • Answering calls for police, fire and emergency medical services (EMS)
  • Monitoring emergency telephone systems
  • Dispatching and coordinating police, fire, EMS and security officer units in emergency and non-emergency situations
  • Coordinating walking and medical escort services
  • Monitoring fire and intrusion alarms
  • Virtual video patrol using CCTV
logo Drexel University is proud to be the only university in the world to have its public safety communications center accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA). The Drexel University Public Safety Communications Center received its initial CALEA communications accreditation award in 2011, achieved reaccreditation in 2014, and was reaccredited with excellence in 2017.