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Communications Center

The Drexel University Public Safety Communications Center, staffed 24 hours per day, seven days per week, serves as the crucial link between the University community and all of the services provided by Drexel Public Safety, Drexel Police and the Philadelphia Police Department.

Dispatchers are certified by the Association of Public-Safety Communications Officials and are responsible for:

  • Answering calls for police, fire and emergency medical services (EMS);
  • Monitoring emergency telephone systems;
  • Monitoring panic, intrusion and fire alarm systems;
  • Monitoring Drexel Guardian;
  • Monitoring closed-circuit television (CCTV) systems;
  • Dispatching and coordinating police, fire, EMS and security officer units in emergency and non-emergency situations;
  • Coordinating walking and medical escort services; and
  • Conducting virtual video patrol using CCTV.

Dialing 215.895.2222 (emergencies) or 215.895.2822 (non-emergencies), placing calls on a campus emergency telephone, or activating Drexel Guardian on your mobile phone will connect you directly to the Communications Center.

calea communications logoDrexel University is proud to be the only university in the world to have its public safety communications center accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA). The Drexel University Public Safety Communications Center received its initial CALEA communications accreditation award in 2011; achieved reaccreditation in 2014, and was reaccredited with excellence in 2017.