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New P-Card Resource Checklist

Starting Monday, February 20, 2017, Drexel's Purchasing Card (P-Card) provider, J.P. Morgan, is making changes to its transaction processing system to improve card security. These changes require a new P-Card be issued to every holder. Please see details below.

Complete by Monday, March 20, 2017:

Step 1: Your new P-Card will arrive in the mail

Your new P-Card will be mailed to the address in your J.P. Morgan cardholder account. Do not use your new P-Card until you update your travel and procurement accounts. Once you use the new P-card, your old one will become inactive. Please complete Step 2 to update your accounts before using your new P-card.

Step 2: Update your travel and purchasing accounts

Although the account numbers on your new P-Card will remain the same, the expiration date and the Card Verification Value (CVV) number will change. Check saved card information in any of the following (but, not limited to) accounts:

  • Concur (World Travel) – PDF Instructions
  • Online Subscriptions and/or Memberships
  • Automatic Payments

Step 3: Start using your new P-Card

Your new P-Card will automatically be ready for use on Monday, March 20, 2017. To destroy your old card, you may use a shredder designed to shred credit cards, or use scissors to cut through the magnetic strip, your signature, and the chip. Important! You must use your new P-Card at least once by Friday, May 5, 2017, to ensure activation.

 Open a PDF version of this Checklist

Frequently Asked Questions

When will I receive my replacement P-Card?

  • New P-Cards will be issued starting Monday, February 20, 2017.
  • If your current P-Card was issued before Tuesday, December 27, 2017, you should receive your new P-Card by Monday, March 20, 2017.
  • If your current P-Card was issued on or after Tuesday, December 27, 2017, you should receive your new P-Card by Monday, March 27, 2017.

How will I receive my replacement P-Card?

  • Your new P-Card will be mailed to the address in your J.P. Morgan cardholder account. Please check your address to make sure it is current.

What account information will change?

  • Your account number will remain the same.
  • Your expiration date will change, Customer Verification Value (the three-digit code on the back of the card) will change, and the design of the card may change.
  • If you have your card on file with any suppliers, you need to update this information.

How do I activate the new P-Card?

  • Follow the 3-step checklist above before using your new P-card. Do not use your new P-Card until you update your travel and procurement accounts.
  • Note: You cannot use both your old card and your new replacement card simultaneously.

What happens if my current card is lost or stolen before March 20, 2017?

  • Please contact J.P. Morgan to close your account and allow them to send a new card with an updated account number. You will then receive a new replacement card with your updated account number between March 20 and March 31, 2017.