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Frequently Asked Questions

Listed below are Frequently Asked Questions for students. Please contact Disability Resources at disability@drexel.edu or 215.895.1401 with any additional questions.

How do my instructors find out about my accommodations?

In order to use any accommodations in your classes, it is your responsibility to log in to ClockWork and request an Accommodations Verification Letter (AVL) to be submitted to your instructor at the beginning of each term and, if necessary, discuss how you will receive your accommodations.

Where do I go to take my exams?

Some professors choose to proctor exams for students with exam accommodations (i.e. extended time, distraction reduced setting, etc.). You should ask your professor if they plan to do this. If not, alternative testing space is available with Disability Resources on the University City and Center City campuses from 8 a.m. – 5 p.m., Monday through Friday (excluding University holidays). Please inquire with Disability Resources for more information.

What happens if an instructor does not want to provide an accommodation?

Generally, instructors provide all approved academic accommodations. In the rare occurrence that an instructor does not understand or refuses to provide an accommodation you should contact Disability Resources immediately.

When should I get a new Accommodations Verification Letter (AVL)?

As noted, you must renew your AVL each term. After you schedule your classes, contact Disability Resources and request your new AVL. It will generally be ready in two (2) business days if you are requesting the same accommodations as the previous term. You will not need a formal appointment unless your accommodations have changed.

What do I do if I feel my accommodations are not giving me equal opportunities in my classes?

If at any point you feel your current accommodations are not providing you with equal access or are in any way ineffective, contact Disability Resources. We are happy to work with students to find appropriate solutions.

Does Drexel offer campus living accommodations (i.e. residence hall, meal plan, etc.)?

Yes, Drexel does offer accommodations related to meal plans (e.g. reductions) and housing (e.g. specialized rooming arrangements). If you feel you require such an accommodation based on a disability, you should contact Disability Resources.

What should I do if I feel I may have been discriminated against at Drexel based on my disability?

If you feel the actions of any person or entity at Drexel University have been discriminatory based on your disability status, you can contact The Office of Equality and Diversity and report the event.

I am apprehensive about documenting a disability with Disability Resources. Can registering with Disability Resources count against or disadvantage me in any way?

Disability-related documentation and other records at Disability Resources are completely confidential. We never communicate with anyone on your behalf (not even with your parents) unless you specifically authorize us to do so. No university records or transcripts are affected if you register with Disability Resources.